Client Experience Associate Jobs
Client Experience Associate jobs are open across financial services, healthcare, SaaS, and retail, from entry-level to senior associate, with specializations in onboarding, account management, and customer success. See the openings below and apply to the ones that match your experience.
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Showing 5 of 334+ Client Experience Associate jobs
Location: 100% Remote USA Based
Duration: 12-month contract (Target start: December 7, 2026)
Hours: Full-time
Compensation Range: $60-64.62 per hour W2
Ready to architect the permanent digital investing experience for a premier financial services leader? Act as a consultative partner to executive stakeholders, transforming an emerging private markets beta into a flagship, end-to-end omnichannel solution that drives massive business impact.
Responsibilities:
- Architect the end-to-end private markets product strategy and user experience to drive seamless adoption across retail and advisor channels.
- Define a multi-year platform integration roadmap alongside senior stakeholders to scale digital capabilities and elevate client engagement.
- Lead cross-functional implementation programs with technology partners to navigate strategic trade-offs and ensure high-impact solution delivery.
- Champion a client-first vision across diverse business units to guarantee the final product exceeds commercial and user expectations.
Qualifications:
- 4+ years of progressive experience in product strategy, management consulting, or client experience (CX) design.
- Advanced proficiency in Microsoft PowerPoint and Excel to build data-driven proposals, executive presentations, and strategic roadmaps.
- Proven track record of navigating ambiguity and leading cross-functional teams through unstructured initiatives to achieve measurable business impact. Bachelor's degree paired with exceptional executive communication skills and the ability to influence stakeholders without direct authority.
-
JOBID:
#LI-CELLA
#LI-HH1
#LI-REMOTE
#PL
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Cella is an award-winning leader in consulting, staffing and managed solutions for creative, marketing, digital and proposal development teams. We help people build meaningful careers and partner with companies to help them win. Our staffing solutions include freelance, contract, temporary, temp-to-hire and direct hire positions. Cella has earned the 2022 Best of Staffing® Client and Talent 10-Year Diamond Awards—an honor earned by only 1% of staffing firms in the U.S. Cella is an equal opportunity employer.
Location: 100% Remote USA Based
Duration: 12-month contract (Target start: December 7, 2026)
Hours: Full-time
Compensation Range: $60-64.62 per hour W2
Ready to architect the permanent digital investing experience for a premier financial services leader? Act as a consultative partner to executive stakeholders, transforming an emerging private markets beta into a flagship, end-to-end omnichannel solution that drives massive business impact.
Responsibilities:
- Architect the end-to-end private markets product strategy and user experience to drive seamless adoption across retail and advisor channels.
- Define a multi-year platform integration roadmap alongside senior stakeholders to scale digital capabilities and elevate client engagement.
- Lead cross-functional implementation programs with technology partners to navigate strategic trade-offs and ensure high-impact solution delivery.
- Champion a client-first vision across diverse business units to guarantee the final product exceeds commercial and user expectations.
Qualifications:
- 4+ years of progressive experience in product strategy, management consulting, or client experience (CX) design.
- Advanced proficiency in Microsoft PowerPoint and Excel to build data-driven proposals, executive presentations, and strategic roadmaps.
- Proven track record of navigating ambiguity and leading cross-functional teams through unstructured initiatives to achieve measurable business impact. Bachelor's degree paired with exceptional executive communication skills and the ability to influence stakeholders without direct authority.
-
JOBID:
#LI-CELLA
#LI-HH1
#LI-REMOTE
#PL
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Cella is an award-winning leader in consulting, staffing and managed solutions for creative, marketing, digital and proposal development teams. We help people build meaningful careers and partner with companies to help them win. Our staffing solutions include freelance, contract, temporary, temp-to-hire and direct hire positions. Cella has earned the 2022 Best of Staffing® Client and Talent 10-Year Diamond Awards—an honor earned by only 1% of staffing firms in the U.S. Cella is an equal opportunity employer.
Client Experience Associate Jobs by Experience Level
See All 334+ Client Experience Associate Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsClient Experience Associate Job Market
Who's Hiring
- PNC Financial Services104
- Tyler Technologies13
- Tricoci Salon & Spa6
- Farther5
- Citi4
Top Industries Hiring
- Law & Legal Services
- Banking & Financial Services
- Investment & Asset Management
What Employers Look For
The qualifications that appear most often in client experience associate jobs.
- One to three years of customer-facing experience in a service or account management role
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Strong written and verbal communication skills for client correspondence
- Ability to manage multiple client accounts or cases simultaneously
- Experience with ticketing or case management systems
- Bachelor's degree in business, communications, or a related field
Tips for Your Client Experience Associate Job Search
Tailor your resume to CX metrics
Client experience associate roles expect quantifiable impact. Reframe your work history around retention rates, satisfaction scores, or resolution times rather than listing duties. Hiring managers in this role scan for proof you moved a number, not just that you handled tickets.
Apply early to roles that fit
Migrate Mate lists client experience associate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target companies by their CX maturity
Early-stage companies often want a generalist who can build processes from scratch. Mid-market and enterprise employers usually want someone who can operate within an existing framework. Reading the job description for phrases like 'help us define' versus 'execute within' tells you which you're walking into.
Prepare a client scenario walkthrough
Most interviews for this role include a scenario question about a frustrated or churning client. Prepare two or three real examples where you de-escalated a situation, rebuilt trust, or turned a complaint into a retention. Structure each with the client context, your actions, and the outcome.
Negotiate your on-call and escalation expectations
Client experience roles often carry informal after-hours expectations that aren't in the job posting. During the offer stage, ask directly how after-hours escalations are handled and whether that responsibility rotates. Knowing this upfront prevents burnout and misaligned expectations on day one.
Follow up with a client-focused thank-you note
After an interview, send a follow-up that references a specific client challenge the team mentioned and briefly connects it to your experience. Generic thank-you notes don't stand out in this role. A note that shows you were listening and thinking like a client advocate does.
Client Experience Associate Jobs: Frequently Asked Questions
Which companies are hiring the most client experience associates?
The most active employers for client experience associates right now are PNC Financial Services, Tyler Technologies, and Tricoci Salon & Spa, and the most openings are in Texas, Florida, and New York, based on current listings on Migrate Mate as of November 2026. Financial services, SaaS, and healthcare consistently post the highest volume of openings in this role.
How many client experience associate jobs are remote?
About 49% of client experience associate openings are fully remote or hybrid as of November 2026, reflecting strong employer flexibility in this role. Onboarding-focused and digital-first sub-roles, particularly those in SaaS and fintech, tend to have the highest share of remote openings compared to in-person roles in retail banking or healthcare.
How do you become a client experience associate?
Start by building direct client-facing experience in customer service, inside sales, or account coordination. Develop fluency in at least one CRM platform and practice documenting client interactions clearly. Build a portfolio of outcomes, such as improved satisfaction scores or resolved escalations, that you can reference in interviews. Many employers also value exposure to onboarding workflows or client success processes.
Can you get a client experience associate job with little experience?
Yes, many employers hire candidates with limited direct experience if you can demonstrate strong communication skills and client empathy. Internships in customer service, volunteer coordination, or even hospitality roles translate well because they show you've managed real people's expectations under pressure. Highlight any situation where you resolved a complaint, retained a relationship, or improved someone's experience with a product or service.
What does the client experience associate interview process look like?
Most processes include an initial screening call focused on communication style and customer service philosophy, followed by one or two rounds that include behavioral questions about handling difficult clients or competing priorities. Many employers add a scenario exercise where you respond to a mock client complaint or draft a client-facing email. Final rounds often involve meeting a team lead or department head.
Where can I find and apply to client experience associate jobs?
You can find and apply to client experience associate jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background and experience level, then apply directly to each one that fits.
See All 334+ Client Experience Associate Jobs
Find roles that match your experience and apply in just a few clicks.
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