Enterprise Client Success Manager Jobs
Enterprise Client Success Manager jobs are open across SaaS, enterprise software, fintech, and professional services, with specializations in onboarding, strategic account management, and renewal operations, from associate to director level. Scan the live roles below and apply to whichever ones fit.
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About Doximity
Doximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximity's AI-powered workflow platform is trusted by over 85% of U.S. physicians and 300+ health systems. Doximity's mission is to help clinicians be more productive so they can provide better care for their patients.
At Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact. If you're excited about solving complex problems that improve healthcare, we'd love to hear from you.
About the Role
As Client Success Manager, Enterprise, you'll ensure a seamless client experience by guiding health system IT teams and end-users through the successful launch and adoption of our Enterprise clinical workflow tools. Your role is key to drive client satisfaction and end user engagement.
- Lead clients through a successful implementation, from onboarding to product configuration and support.
- Collaborate cross-functionally to align client needs with internal workflows, ensuring a smooth launch.
- Conduct kickoff meetings and implementation calls, with a focus on scaled account management for a high-volume client base post-onboarding.
- Develop and maintain project timelines for both clients and internal teams.
- Provide training, user documentation, and educational resources in partnership with Marketing.
- Serve as the internal client advocate, ensuring deadlines and requirements are met.
- Build strong relationships with key stakeholders to drive product adoption.
- Track engagement metrics and demonstrate ROI to clients through strategic positioning.
- Coordinate with Support, Product, and Marketing teams to address client needs and resolve issues proactively.
- Partner with Relationship Management to facilitate seamless contract renewals.
Location: Remote, United States
What We're Looking For
We're excited to meet candidates who have many of the following qualifications:
- 4+ years of client-facing experience in the healthcare industry
- Strong communication, customer service, and presentation skills.
- Excellent attention to detail and analytical thinking.
- Quick learner with problem-solving skills and the ability to work independently.
- Comfortable in a fast-paced, evolving environment.
- Process improvement mindset.
- Experience managing technical implementations, such as SSO integration.
Compensation
The anticipated total compensation for this role is $90,667 - $137,520 depending on factors such as experience, skills, location, and internal equity.
Our total compensation package may include:
- Base salary
- Equity (where applicable)
- Annual bonus or incentive compensation (where applicable)
Specific compensation details will be discussed during the interview process.
Benefits
In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include:
- Medical, dental, and vision insurance
- 401(k) with company match
- Flexible paid time off and company holidays
- Paid parental leave
- Professional development and learning opportunities
- Wellness and mental health resources
- Remote work support and home office stipend (where applicable)
Why You'll Love Working Here
At Doximity, you'll join a mission-driven company where your work has a meaningful impact on healthcare. We believe great ideas come from empowered teams, and we're committed to creating an environment where people can do their best work.
- Make a real impact. Help build products that support over a million healthcare professionals and ultimately improve patient care.
- Work with exceptional teammates. Collaborate with thoughtful, talented colleagues who value curiosity, humility, and continuous learning.
- Enjoy flexibility and trust. We support flexible ways of working and empower employees with the autonomy to own their work.
- Grow your career. Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development.
- Bring your authentic self. We're committed to fostering an inclusive culture where diverse perspectives are welcomed, respected, and celebrated.
Our Hiring Process & AI Tools
Doximity may use artificial intelligence (AI)-enabled tools throughout the hiring process to help improve the candidate experience and support our recruiting team. These tools may assist with administrative tasks such as scheduling, general communication, interview coordination, note-taking, or summarizing interview feedback. Human recruiters and hiring managers make all hiring decisions. We are committed to using AI responsibly, transparently, and in accordance with applicable laws.
Equal Employment Opportunity
Doximity is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.
If you require a reasonable accommodation during the application or interview process, please let us know so we can support your participation.
About Doximity
Doximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximity's AI-powered workflow platform is trusted by over 85% of U.S. physicians and 300+ health systems. Doximity's mission is to help clinicians be more productive so they can provide better care for their patients.
At Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact. If you're excited about solving complex problems that improve healthcare, we'd love to hear from you.
About the Role
As Client Success Manager, Enterprise, you'll ensure a seamless client experience by guiding health system IT teams and end-users through the successful launch and adoption of our Enterprise clinical workflow tools. Your role is key to drive client satisfaction and end user engagement.
- Lead clients through a successful implementation, from onboarding to product configuration and support.
- Collaborate cross-functionally to align client needs with internal workflows, ensuring a smooth launch.
- Conduct kickoff meetings and implementation calls, with a focus on scaled account management for a high-volume client base post-onboarding.
- Develop and maintain project timelines for both clients and internal teams.
- Provide training, user documentation, and educational resources in partnership with Marketing.
- Serve as the internal client advocate, ensuring deadlines and requirements are met.
- Build strong relationships with key stakeholders to drive product adoption.
- Track engagement metrics and demonstrate ROI to clients through strategic positioning.
- Coordinate with Support, Product, and Marketing teams to address client needs and resolve issues proactively.
- Partner with Relationship Management to facilitate seamless contract renewals.
Location: Remote, United States
What We're Looking For
We're excited to meet candidates who have many of the following qualifications:
- 4+ years of client-facing experience in the healthcare industry
- Strong communication, customer service, and presentation skills.
- Excellent attention to detail and analytical thinking.
- Quick learner with problem-solving skills and the ability to work independently.
- Comfortable in a fast-paced, evolving environment.
- Process improvement mindset.
- Experience managing technical implementations, such as SSO integration.
Compensation
The anticipated total compensation for this role is $90,667 - $137,520 depending on factors such as experience, skills, location, and internal equity.
Our total compensation package may include:
- Base salary
- Equity (where applicable)
- Annual bonus or incentive compensation (where applicable)
Specific compensation details will be discussed during the interview process.
Benefits
In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include:
- Medical, dental, and vision insurance
- 401(k) with company match
- Flexible paid time off and company holidays
- Paid parental leave
- Professional development and learning opportunities
- Wellness and mental health resources
- Remote work support and home office stipend (where applicable)
Why You'll Love Working Here
At Doximity, you'll join a mission-driven company where your work has a meaningful impact on healthcare. We believe great ideas come from empowered teams, and we're committed to creating an environment where people can do their best work.
- Make a real impact. Help build products that support over a million healthcare professionals and ultimately improve patient care.
- Work with exceptional teammates. Collaborate with thoughtful, talented colleagues who value curiosity, humility, and continuous learning.
- Enjoy flexibility and trust. We support flexible ways of working and empower employees with the autonomy to own their work.
- Grow your career. Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development.
- Bring your authentic self. We're committed to fostering an inclusive culture where diverse perspectives are welcomed, respected, and celebrated.
Our Hiring Process & AI Tools
Doximity may use artificial intelligence (AI)-enabled tools throughout the hiring process to help improve the candidate experience and support our recruiting team. These tools may assist with administrative tasks such as scheduling, general communication, interview coordination, note-taking, or summarizing interview feedback. Human recruiters and hiring managers make all hiring decisions. We are committed to using AI responsibly, transparently, and in accordance with applicable laws.
Equal Employment Opportunity
Doximity is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.
If you require a reasonable accommodation during the application or interview process, please let us know so we can support your participation.
Enterprise Client Success Manager Jobs by Experience Level
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Who's Hiring
Top Industries Hiring
- Accounting & Auditing
What Employers Look For
The qualifications that appear most often in enterprise client success manager jobs.
- 5 or more years of experience managing enterprise or strategic customer accounts
- Proven ability to drive renewals, upsells, and expansion revenue within a book of business
- Experience with CRM platforms and customer success tools such as Salesforce or Gainsight
- Strong executive-level communication and stakeholder presentation skills
- Bachelor's degree in business, communications, or a related field
- Familiarity with SaaS business models, subscription metrics, and customer health scoring
Tips for Your Enterprise Client Success Manager Job Search
Quantify retention and expansion outcomes
Hiring managers for enterprise roles want to see net revenue retention and expansion numbers, not just satisfaction scores. Pull your actual renewal rates, upsell figures, and churn reduction results from past roles and put them in your resume before you apply.
Apply early to roles that fit
Migrate Mate lists enterprise client success manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to account complexity
Enterprise CSM postings almost always specify the average contract size or number of accounts managed. Mirror that language in your resume, naming the annual contract values and stakeholder tiers you've handled so recruiters can immediately gauge your fit.
Prepare a structured QBR walk-through
Interviewers for enterprise roles routinely ask you to walk through a quarterly business review you've run. Prepare a two-minute narrative covering the data you pulled, the story you built, and how the client responded, before your first round.
Filter openings by customer segment not just title
Many enterprise CSM roles are posted under slight title variations like Strategic Customer Success or Enterprise Account Manager. Search by the customer segment and contract size in the description to avoid missing relevant openings that use a different title.
Negotiate scope alongside compensation
When you receive an offer, ask how the book of business is structured, how many accounts you'll own, and what the ramp-up period looks like. These details affect your ability to hit targets and should be clarified before you accept.
Enterprise Client Success Manager Jobs: Frequently Asked Questions
Which companies are hiring the most enterprise client success managers?
The companies hiring the most enterprise client success managers right now include Paylocity, OfficeSpace Software, and Doximity, with the largest share of openings in Illinois, California, and New York, based on current listings on Migrate Mate as of November 2026. SaaS and enterprise software companies consistently account for the largest share of open roles.
How many enterprise client success manager jobs are remote?
About 100% of enterprise client success manager openings are fully remote or hybrid as of November 2026, reflecting the relationship-driven nature of the role but also broad employer acceptance of distributed work. Strategic and renewal-focused sub-roles tend to be the most remote-eligible, while implementation-heavy or on-site executive alignment roles more often require in-person presence.
How do you become an enterprise client success manager?
Start by building experience in a customer-facing role such as account management, implementation, or support, then move into a mid-market CSM position to develop renewal and expansion skills. From there, transition to enterprise accounts by demonstrating you can manage complex stakeholders and large contracts. Proficiency with customer success platforms and a history of measurable retention outcomes strengthens your candidacy significantly.
Can you get an enterprise client success manager job with little experience?
Breaking directly into enterprise CSM roles with no relevant experience is difficult, but you can build toward it. Start in a commercial or mid-market CSM role, a customer support escalation function, or an implementation specialist position. Demonstrating that you've owned a renewal conversation, managed a multi-stakeholder account, or improved a customer health score will matter more than your title alone.
What does the enterprise client success manager interview process look like?
The process typically runs three to five rounds and includes a recruiter screen, a hiring manager conversation focused on your book of business experience, a panel interview with cross-functional stakeholders, and a final presentation or case study where you walk through a QBR or executive business review scenario. Some companies also include a brief technical assessment of your familiarity with their product category or customer success toolstack.
Where can I find and apply to enterprise client success manager jobs?
You can find and apply to enterprise client success manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and account background, then apply directly to each one that fits.
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