Customer Success Executive Jobs
Customer Success Executive jobs are open across SaaS, fintech, healthtech, and enterprise software companies, at levels from mid-career to VP, with specializations in onboarding, retention, and expansion revenue. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 47+ Customer Success Executive jobs
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We Are
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP, simulation and analysis solutions, and design services. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow.
You Are
You are an accomplished semiconductor leader who has led complex, strategic customer engagements spanning multiple products, programs, engineering organizations, and geographies. You understand the semiconductor development lifecycle deeply enough to engage credibly with engineering leaders, while maintaining the broader perspective needed to manage customer commitments, execution risk, organizational dependencies, and business outcomes.
The hardest challenges in a strategic engagement rarely sit within one project or one organization. Success requires connecting product roadmaps, engineering execution, customer priorities, quality, infrastructure, and delivery commitments across multiple programs and teams. You have been the leader customers and internal stakeholders turn to when an engagement crosses organizational boundaries or requires difficult decisions. Creating clarity where ownership is fragmented comes naturally to you. You identify risks before they become escalations and translate complex technical execution into clear decisions and actions.
You combine the rigor of an exceptional program leader with the mindset of a customer success executive. At Synopsys, you will provide leadership for one of our most strategic and technically complex customer engagements, bringing together multiple teams and programs around a common set of commitments and outcomes.
What You'll Be Doing
- Provide leadership for a portfolio of concurrent, interdependent semiconductor and IP programs supporting a strategic customer
- Serve as a senior customer-facing leader, building trusted relationships with key stakeholders and ensuring alignment on priorities, commitments, risks, and outcomes
- Establish and drive program governance, integrated planning, execution cadence, customer commitments, and executive-level reporting
- Lead across multiple customer programs, bringing together product, engineering, program, and customer-facing teams to drive coordinated execution
- Maintain an integrated view of schedules, milestones, dependencies, risks, quality, readiness, and customer deliverables across the engagement
- Drive cross-functional execution across complex semiconductor development programs, from product development and integration through validation and customer deployment
- Anticipate cross-program risks and dependencies, driving proactive mitigation and timely resolution before they impact customer commitments
- Lead resolution of complex issues requiring alignment across customers, programs, functions, and senior stakeholders
- Establish the discipline, transparency, and accountability required to deliver consistently across a large-scale strategic customer engagement
The Impact You Will Have
- Provide a single, integrated executive program view across a highly complex strategic customer engagement
- Improve predictability across interconnected programs by identifying technical, schedule, quality, and organizational risks earlier
- Strengthen customer confidence through transparency, accountability, responsiveness, and consistent execution
- Accelerate decision-making and issue resolution across organizational boundaries
- Ensure customer commitments translate into executable plans with clear ownership, dependencies, milestones, and measures of success
- Enable engineering and customer-facing organizations to operate as one coordinated team toward shared customer outcomes
- Strengthen Synopsys' ability to execute successfully on large-scale, highly complex strategic customer engagements
What You'll Need
- BSEE or equivalent technical degree, with extensive semiconductor industry experience and demonstrated leadership of highly complex engineering and customer programs
- Significant leadership experience in semiconductor, SoC, silicon IP, or similarly complex technology-development environments
- Demonstrated experience leading a portfolio of concurrent and interdependent programs, beyond the management of a single project or product
- Extensive leadership experience working directly with strategic customers and senior engineering, business, and program stakeholders
- Strong understanding of the semiconductor development lifecycle, including architecture, design, verification, implementation, IP integration, silicon validation, release, and production
- Exceptional program leadership capabilities, including integrated planning, governance, risk and dependency management, metrics, executive reporting, and escalation management
- Proven ability to influence and align senior leaders across highly matrixed, global organizations without relying on direct authority
- Strong business judgment and the ability to balance customer priorities, engineering realities, resources, quality, schedule, and long-term strategic objectives
- Excellent executive communication, negotiation, stakeholder-management, and decision-making skills
Who You Are
- You see the entire engagement, not just the individual programs, and recognize dependencies and risks that others may miss
- You can move comfortably from an executive customer discussion to a detailed engineering review and understand what matters in both
- You create clarity in complex environments, establish accountability, and ensure decisions translate into execution
- You know when an issue can be resolved within a program and when it requires executive intervention
- You challenge unrealistic commitments while preserving trust with customers and internal teams
- You lead effectively through ambiguity, complexity, and competing priorities
- When a strategic customer escalates an issue, you focus the organization on root cause, ownership, recovery, communication, and closure
- You measure success not simply by whether individual programs meet their milestones, but by whether the overall customer engagement succeeds
The Team You'll Be Part Of
Your recruiter will share more about the team structure and mission during the interview process.
Rewards and Benefits
We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.
At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.
In addition to the base salary, this role may be eligible for an annual bonus, equity, and other discretionary bonuses. Synopsys offers comprehensive health, wellness, and financial benefits as part of a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. Your recruiter can share more specific details on the total rewards package upon request. The base salary range for this role is across the U.S.
.
We Are
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP, simulation and analysis solutions, and design services. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow.
You Are
You are an accomplished semiconductor leader who has led complex, strategic customer engagements spanning multiple products, programs, engineering organizations, and geographies. You understand the semiconductor development lifecycle deeply enough to engage credibly with engineering leaders, while maintaining the broader perspective needed to manage customer commitments, execution risk, organizational dependencies, and business outcomes.
The hardest challenges in a strategic engagement rarely sit within one project or one organization. Success requires connecting product roadmaps, engineering execution, customer priorities, quality, infrastructure, and delivery commitments across multiple programs and teams. You have been the leader customers and internal stakeholders turn to when an engagement crosses organizational boundaries or requires difficult decisions. Creating clarity where ownership is fragmented comes naturally to you. You identify risks before they become escalations and translate complex technical execution into clear decisions and actions.
You combine the rigor of an exceptional program leader with the mindset of a customer success executive. At Synopsys, you will provide leadership for one of our most strategic and technically complex customer engagements, bringing together multiple teams and programs around a common set of commitments and outcomes.
What You'll Be Doing
- Provide leadership for a portfolio of concurrent, interdependent semiconductor and IP programs supporting a strategic customer
- Serve as a senior customer-facing leader, building trusted relationships with key stakeholders and ensuring alignment on priorities, commitments, risks, and outcomes
- Establish and drive program governance, integrated planning, execution cadence, customer commitments, and executive-level reporting
- Lead across multiple customer programs, bringing together product, engineering, program, and customer-facing teams to drive coordinated execution
- Maintain an integrated view of schedules, milestones, dependencies, risks, quality, readiness, and customer deliverables across the engagement
- Drive cross-functional execution across complex semiconductor development programs, from product development and integration through validation and customer deployment
- Anticipate cross-program risks and dependencies, driving proactive mitigation and timely resolution before they impact customer commitments
- Lead resolution of complex issues requiring alignment across customers, programs, functions, and senior stakeholders
- Establish the discipline, transparency, and accountability required to deliver consistently across a large-scale strategic customer engagement
The Impact You Will Have
- Provide a single, integrated executive program view across a highly complex strategic customer engagement
- Improve predictability across interconnected programs by identifying technical, schedule, quality, and organizational risks earlier
- Strengthen customer confidence through transparency, accountability, responsiveness, and consistent execution
- Accelerate decision-making and issue resolution across organizational boundaries
- Ensure customer commitments translate into executable plans with clear ownership, dependencies, milestones, and measures of success
- Enable engineering and customer-facing organizations to operate as one coordinated team toward shared customer outcomes
- Strengthen Synopsys' ability to execute successfully on large-scale, highly complex strategic customer engagements
What You'll Need
- BSEE or equivalent technical degree, with extensive semiconductor industry experience and demonstrated leadership of highly complex engineering and customer programs
- Significant leadership experience in semiconductor, SoC, silicon IP, or similarly complex technology-development environments
- Demonstrated experience leading a portfolio of concurrent and interdependent programs, beyond the management of a single project or product
- Extensive leadership experience working directly with strategic customers and senior engineering, business, and program stakeholders
- Strong understanding of the semiconductor development lifecycle, including architecture, design, verification, implementation, IP integration, silicon validation, release, and production
- Exceptional program leadership capabilities, including integrated planning, governance, risk and dependency management, metrics, executive reporting, and escalation management
- Proven ability to influence and align senior leaders across highly matrixed, global organizations without relying on direct authority
- Strong business judgment and the ability to balance customer priorities, engineering realities, resources, quality, schedule, and long-term strategic objectives
- Excellent executive communication, negotiation, stakeholder-management, and decision-making skills
Who You Are
- You see the entire engagement, not just the individual programs, and recognize dependencies and risks that others may miss
- You can move comfortably from an executive customer discussion to a detailed engineering review and understand what matters in both
- You create clarity in complex environments, establish accountability, and ensure decisions translate into execution
- You know when an issue can be resolved within a program and when it requires executive intervention
- You challenge unrealistic commitments while preserving trust with customers and internal teams
- You lead effectively through ambiguity, complexity, and competing priorities
- When a strategic customer escalates an issue, you focus the organization on root cause, ownership, recovery, communication, and closure
- You measure success not simply by whether individual programs meet their milestones, but by whether the overall customer engagement succeeds
The Team You'll Be Part Of
Your recruiter will share more about the team structure and mission during the interview process.
Rewards and Benefits
We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.
At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.
In addition to the base salary, this role may be eligible for an annual bonus, equity, and other discretionary bonuses. Synopsys offers comprehensive health, wellness, and financial benefits as part of a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. Your recruiter can share more specific details on the total rewards package upon request. The base salary range for this role is across the U.S.
See All 47 Customer Success Executive Jobs
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Find JobsCustomer Success Executive Job Market
Who's Hiring
Top Industries Hiring
- Insurance
What Employers Look For
The qualifications that appear most often in customer success executive jobs.
- 5 or more years in customer success, account management, or a related client-facing role
- Demonstrated experience managing enterprise or strategic accounts with complex renewal cycles
- Proficiency with customer success platforms such as Gainsight, Totango, or ChurnZero
- Strong ability to build executive-level relationships and lead quarterly business reviews
- Experience owning net revenue retention, expansion, and upsell targets within a book of business
- Bachelor's degree in business, communications, or a related field
Tips for Your Customer Success Executive Job Search
Quantify retention and expansion outcomes
Hiring managers for customer success executive roles want numbers, not narratives. Replace phrases like 'improved customer relationships' with specific net revenue retention rates, churn reduction figures, or expansion revenue you influenced directly in prior roles.
Apply early to roles that fit
Migrate Mate lists customer success executive openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to the product tier
A customer success executive covering enterprise accounts signals different skills than one managing a high-volume SMB portfolio. Read each job description for contract value, segment size, and team structure, then mirror that language in your resume's summary and bullets.
Prepare a business review you can walk through
Many interview processes for this role include a live QBR or executive business review exercise. Practice presenting one you've run before, with the metrics, talking points, and how you handled a customer who was at risk of churning.
Research the company's churn signals before interviews
Check recent reviews, product update cadence, and community forums before your interview. Being able to name a specific customer pain point or product gap you'd address in the first 90 days shows you've done real diligence, not just skimmed the careers page.
Negotiate on scope, not just compensation
When evaluating offers, ask how many accounts you'd own, what the expansion quota looks like, and whether you'd have a dedicated solutions or implementation team. These structural factors affect your ability to hit targets and advance more than base pay alone.
Customer Success Executive Jobs: Frequently Asked Questions
Which companies are hiring the most customer success executives?
The companies hiring the most customer success executives right now include ADP, Philips, and ServiceNow, with the largest share of openings in New York, Arizona, and Texas, based on current listings on Migrate Mate as of November 2026. SaaS and enterprise software companies consistently account for the highest volume of these openings.
How many customer success executive jobs are remote?
About 97% of customer success executive openings are fully remote or hybrid as of November 2026, reflecting how broadly companies have accepted distributed customer-facing teams. Roles focused on digital-first or product-led growth tend to offer the most remote flexibility, while enterprise and strategic segment roles are more likely to require occasional on-site presence with key accounts.
How do you become a customer success executive?
Most customer success executives move up from customer success manager or senior CSM roles after demonstrating consistent performance against retention and expansion targets. Building executive-level communication skills, owning a full book of business, and gaining experience running QBRs and renewal negotiations are the clearest paths. Certifications from customer success organizations can help round out your credentials if your direct experience is still developing.
Can you get hired as a customer success executive without direct experience?
Breaking in without a CS title is possible if you've owned client outcomes in adjacent roles like account management, professional services, or solutions consulting. Hiring managers care most about whether you can run a renewal conversation, build an executive relationship, and interpret usage data to drive action. Frame your past work around those outcomes rather than your job title.
What does the customer success executive interview process look like?
Most processes include an initial screening call, a deeper conversation with the hiring manager focused on your approach to retention and expansion, and a final round that often involves a live presentation or mock executive business review. Some companies add a panel with cross-functional partners from sales or product. Expect questions about how you've handled at-risk accounts, escalations, and renewal negotiations under pressure.
Where can I find and apply to customer success executive jobs?
You can find and apply to customer success executive jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your experience and target segment, and apply directly to each listing that fits.
See All 47 Customer Success Executive Jobs
Find roles that match your experience and apply in just a few clicks.
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