Membership Coordinator Jobs
Membership Coordinator jobs are open across associations, nonprofits, fitness and wellness clubs, professional societies, and healthcare organizations, at every level from entry-level to senior coordinator, with specializations in member engagement, event coordination, and database administration. Scan the live roles below and apply to whichever ones fit.
Find Membership Coordinator JobsOverview
Showing 5 of 22+ Membership Coordinator jobs
The YMCA of Greater Richmond is currently seeking a full-time, highly motivated, mission-driven, and team-oriented professional to serve as our Service Delivery Coordinator – Membership. We are seeking a Coordinator who is passionate about delivering exceptional member experiences and supporting all aspects of membership operations, engagement, and retention.
This position will be located at the Shday Grove Family YMCA.
Key Responsibilities
The Coordinator will work collaboratively with staff and leadership to ensure a welcoming, high-quality, and efficient membership experience for all.
Lead front-line membership operations including tours, onboarding, problem-solving, and member engagement strategies.
Oversee daily membership operations during assigned shifts, ensuring smooth processes and a member-first approach across departments.
Actively manage staffing and scheduling to ensure consistent coverage and excellent service within a 40-hour workweek (unless overtime is pre-approved by the supervisor).
Deliver direct service by greeting members, resolving concerns, processing transactions, and assisting with program registrations up to 35 hours per week.
Monitor the cleanliness, safety, and functionality of the front desk, lobby, and member service areas.
Foster a culture of hospitality, inclusion, and responsiveness among front-line staff and volunteers.
Assist with hiring, training, coaching, and supervising member services staff.
Support branch-wide initiatives and special events to engage current and prospective members.
Collaborate with other departments to ensure a seamless member experience throughout the facility.
This is a hands-on position that will require availability during afternoons, evenings, and weekends.
Qualifications
The ideal candidate will have a high school diploma or equivalent and at least one year of relevant experience in membership, customer service, or hospitality. Experience working in fast-paced, people-facing roles is a plus. Strong interpersonal, communication, and problem-solving skills are essential. Candidates should be comfortable using PC software and membership management systems. This role requires a flexible schedule, including availability to work mornings, evenings, and weekends, and a collaborative spirit to support cross-departmental efforts.
The YMCA of Greater Richmond stands committed to creating a work environment comprised of individuals from diverse socio-economic, racial, ethnic, religious, and national origins. We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent. We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all. The Y is a cause-driven organization focused on strengthening our community. The principles that guide us in our work are our core values of caring, honesty, respect, and responsibility.
Compensation/Benefits
Salary:$42,000 - $44,000 per year
Benefits: Health insurance, 12% employer-paid retirement (upon meeting eligibility), free YMCA membership, childcare discounts, and professional development opportunities.
If you're excited about helping members feel seen, supported, and part of a strong community, we encourage you to apply.
Join the YMCA and be part of something bigger!
The YMCA of Greater Richmond is currently seeking a full-time, highly motivated, mission-driven, and team-oriented professional to serve as our Service Delivery Coordinator – Membership. We are seeking a Coordinator who is passionate about delivering exceptional member experiences and supporting all aspects of membership operations, engagement, and retention.
This position will be located at the Shday Grove Family YMCA.
Key Responsibilities
The Coordinator will work collaboratively with staff and leadership to ensure a welcoming, high-quality, and efficient membership experience for all.
Lead front-line membership operations including tours, onboarding, problem-solving, and member engagement strategies.
Oversee daily membership operations during assigned shifts, ensuring smooth processes and a member-first approach across departments.
Actively manage staffing and scheduling to ensure consistent coverage and excellent service within a 40-hour workweek (unless overtime is pre-approved by the supervisor).
Deliver direct service by greeting members, resolving concerns, processing transactions, and assisting with program registrations up to 35 hours per week.
Monitor the cleanliness, safety, and functionality of the front desk, lobby, and member service areas.
Foster a culture of hospitality, inclusion, and responsiveness among front-line staff and volunteers.
Assist with hiring, training, coaching, and supervising member services staff.
Support branch-wide initiatives and special events to engage current and prospective members.
Collaborate with other departments to ensure a seamless member experience throughout the facility.
This is a hands-on position that will require availability during afternoons, evenings, and weekends.
Qualifications
The ideal candidate will have a high school diploma or equivalent and at least one year of relevant experience in membership, customer service, or hospitality. Experience working in fast-paced, people-facing roles is a plus. Strong interpersonal, communication, and problem-solving skills are essential. Candidates should be comfortable using PC software and membership management systems. This role requires a flexible schedule, including availability to work mornings, evenings, and weekends, and a collaborative spirit to support cross-departmental efforts.
The YMCA of Greater Richmond stands committed to creating a work environment comprised of individuals from diverse socio-economic, racial, ethnic, religious, and national origins. We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent. We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all. The Y is a cause-driven organization focused on strengthening our community. The principles that guide us in our work are our core values of caring, honesty, respect, and responsibility.
Compensation/Benefits
Salary:$42,000 - $44,000 per year
Benefits: Health insurance, 12% employer-paid retirement (upon meeting eligibility), free YMCA membership, childcare discounts, and professional development opportunities.
If you're excited about helping members feel seen, supported, and part of a strong community, we encourage you to apply.
Join the YMCA and be part of something bigger!
See All 22 Membership Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
Find Membership Coordinator JobsMembership Coordinator Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in membership coordinator jobs.
- 1-3 years of experience in membership services, customer service, or nonprofit administration
- Proficiency with association management software such as iMIS, MemberClicks, or Wild Apricot
- Strong written communication skills for drafting member correspondence and renewal campaigns
- Experience processing memberships, renewals, and payments using a CRM or database
- Bachelor's degree in communications, business, nonprofit management, or a related field
- Familiarity with event coordination and logistics in support of member programming
Tips for Your Membership Coordinator Job Search
Tailor your resume to membership metrics
Highlight retention rates, renewal campaign outcomes, and member growth numbers you contributed to. Membership coordinators are evaluated on engagement results, so quantifying your impact on dues renewals or event attendance makes your resume stand out from generalist applicants.
List your AMS and CRM experience clearly
Many postings screen for specific association management systems like iMIS, MemberClicks, or Wild Apricot. Name every platform you've used in a dedicated skills section so your application clears automated screening before a hiring manager ever reads it.
Apply early to roles that fit
Migrate Mate lists membership coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by organization type strategically
Your experience at a trade association translates differently than nonprofit membership work. When filtering openings, prioritize organizations whose membership model matches yours, since interviewers will ask you to describe processes that map directly to their structure.
Prepare a renewal campaign story for interviews
Most membership coordinator interviews include a scenario question about a lapsing member or a declining renewal cycle. Walk in with a specific example of how you identified at-risk members, the outreach you used, and the outcome, even if the numbers were modest.
Follow up after interviews referencing their member base
A follow-up note that mentions something specific about the organization's membership structure, such as their annual conference or a tier you discussed, signals genuine interest and shows you understand what the role actually requires day to day.
Membership Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most membership coordinators?
OPTICA, DivaDance, and Cenegenics are hiring the most membership coordinators right now, with openings concentrated in Florida, Texas, and Virginia, based on current listings on Migrate Mate as of November 2026. Trade associations, professional societies, and fitness and wellness organizations consistently post the highest volume of these roles.
How many membership coordinator jobs are remote?
About 43% of membership coordinator openings are fully remote or hybrid as of November 2026, with remote availability highest in roles focused on member communications, database management, and renewal outreach. Positions that require in-person event coordination or front-desk member services are more likely to be on-site.
How do you become a membership coordinator?
Start by building experience in customer service, database entry, or administrative support, since most entry-level membership coordinator roles require those foundations rather than a specific degree. Get familiar with at least one association management system by seeking out volunteer roles or small nonprofit work. Demonstrating that you can manage renewals, respond to member inquiries, and maintain accurate records puts you ahead of generalist candidates.
Can you get a membership coordinator job with little or no experience?
Yes, many organizations hire membership coordinators with no prior association experience if you can show transferable skills from customer service, office administration, or event support. Volunteer work with a nonprofit, alumni association, or community club gives you concrete examples of member communication and data entry to reference in interviews, which matters more than a formal membership title on your resume.
What does the membership coordinator interview process look like?
Most membership coordinator interviews involve a phone or video screen with HR, followed by one or two rounds with the membership manager or director. Expect scenario-based questions about handling a member complaint, managing a renewal campaign under a deadline, or prioritizing a backlog of data updates. Some organizations ask candidates to complete a short written exercise, such as drafting a renewal email or describing a database cleanup process.
Where can I find and apply to membership coordinator jobs?
You can find and apply to membership coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your background and preferences, and apply directly to each listing that fits.
See All 22 Membership Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
Find Membership Coordinator Jobs