Membership Manager Jobs
Membership Manager jobs are open across associations, nonprofits, fitness and wellness, and professional societies, at every level from coordinator to director, with specializations in member engagement, retention strategy, and benefits administration. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 134+ Membership Manager jobs
WHO WE ARE
Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.
We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.
WHAT WE DO
We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.
Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.
Job Description
Our Enterprise Technology Division is looking for a Product Manager, Membership Systems to help with the transition of our membership system. The ideal candidate has experience owning and managing large-scale enterprise products.
You are driven, ambitious, and possess excellent problem-solving skills coupled with the ability to work well within a team to deliver smart solutions. Each member of Enterprise Technology Division is a critical contributor to the success of our products.
This position is a full-time position located at our NYC Corporate Offices.
The Product Manager, Membership Systems will work under the guidance of a VP and will be tasked with the following:
Responsibilities:
- Own the transition plan – migration, cutover, stabilization - during the transition phase
- Establish a long-term vision, set goals, and build a roadmap that positions the team for success
- Identify gaps, create user stories, establish acceptance criteria, manage tickets and help troubleshoot complex issues
- Liaise with teams across the organization and manage relationships with business partners and vendors
- Collaborate with Engineering, Design, Analytics and QA to deliver solutions that meet customer needs and priorities
- Coordinate change management with key stakeholders and maintain documentation of product features
- Identify new opportunities based on research, industry trends and best practices
Qualifications
Required:
- 5+ years of prior work experience in a similar or related role
- An entrepreneurial attitude with a strong sense of reliability and ownership
- The ability to focus on a problem at hand while considering the company’s long-term strategy
- Experience using/generating data to guide decision making
- The ability to work in a changing environment and be able to deal with ambiguity and bring clarity to teams
- Strong written and verbal communication and ability to simplify complex technical solutions for human consumption
- A passion for health, fitness, and hospitality
- BA/BS in a related field
Preferred:
- Project management and/or Scrum Master experience
- Proven track record of launching products that have real business and customer impact
- Experience working with subscription applications in the fitness industry
- Experience working with an issue tracking system and/or workflow management tools
- APIs, Analytics and SQL experience
- Experience with payment processing systems including billing and financial reconciliation
Pay Transparency; $125k - $140k
Additional Information
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
WHO WE ARE
Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.
We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.
WHAT WE DO
We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.
Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.
Job Description
Our Enterprise Technology Division is looking for a Product Manager, Membership Systems to help with the transition of our membership system. The ideal candidate has experience owning and managing large-scale enterprise products.
You are driven, ambitious, and possess excellent problem-solving skills coupled with the ability to work well within a team to deliver smart solutions. Each member of Enterprise Technology Division is a critical contributor to the success of our products.
This position is a full-time position located at our NYC Corporate Offices.
The Product Manager, Membership Systems will work under the guidance of a VP and will be tasked with the following:
Responsibilities:
- Own the transition plan – migration, cutover, stabilization - during the transition phase
- Establish a long-term vision, set goals, and build a roadmap that positions the team for success
- Identify gaps, create user stories, establish acceptance criteria, manage tickets and help troubleshoot complex issues
- Liaise with teams across the organization and manage relationships with business partners and vendors
- Collaborate with Engineering, Design, Analytics and QA to deliver solutions that meet customer needs and priorities
- Coordinate change management with key stakeholders and maintain documentation of product features
- Identify new opportunities based on research, industry trends and best practices
Qualifications
Required:
- 5+ years of prior work experience in a similar or related role
- An entrepreneurial attitude with a strong sense of reliability and ownership
- The ability to focus on a problem at hand while considering the company’s long-term strategy
- Experience using/generating data to guide decision making
- The ability to work in a changing environment and be able to deal with ambiguity and bring clarity to teams
- Strong written and verbal communication and ability to simplify complex technical solutions for human consumption
- A passion for health, fitness, and hospitality
- BA/BS in a related field
Preferred:
- Project management and/or Scrum Master experience
- Proven track record of launching products that have real business and customer impact
- Experience working with subscription applications in the fitness industry
- Experience working with an issue tracking system and/or workflow management tools
- APIs, Analytics and SQL experience
- Experience with payment processing systems including billing and financial reconciliation
Pay Transparency; $125k - $140k
Additional Information
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
See All 134+ Membership Manager Jobs
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Find Membership Manager JobsMembership Manager Job Market
Who's Hiring
- Air Evac Lifeteam23
- Anytime Fitness9
- LA Fitness7
- Girl Scouts of the USA5
- Uber3
Top Industries Hiring
- Consumer Goods
What Employers Look For
The qualifications that appear most often in membership manager jobs.
- Three or more years of experience in membership, association, or customer retention roles
- Proficiency with association management systems or CRM platforms
- Demonstrated ability to develop and execute member engagement and retention programs
- Strong written and verbal communication skills for member outreach and reporting
- Bachelor's degree in business, communications, marketing, or a related field
- Experience analyzing membership data and presenting metrics to leadership
Tips for Your Membership Manager Job Search
Quantify retention and growth numbers
Hiring managers for membership roles scan for measurable outcomes. Replace vague claims with concrete figures: how many members you retained, the size of the base you managed, and any growth you drove during your tenure.
Tailor your resume to sector language
An association membership manager role reads very differently from one at a fitness club or a professional society. Mirror the posting's own language around dues cycles, tiered membership models, or chapter management so your resume clears the first screen.
Apply early to roles that fit
Migrate Mate lists membership manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight your CRM and AMS platform experience
Membership teams run on association management systems and CRM tools. Name the specific platforms you have used in your resume and cover letter, since many postings list them as required or preferred qualifications.
Prepare a scenario answer on member churn
Almost every membership manager interview includes a question about reversing or preventing attrition. Prepare a specific example with the problem, your intervention, and the outcome before you walk into any interview.
Negotiate around performance incentives
Membership roles often carry retention or growth targets, which creates room to negotiate a performance-based bonus tied to membership milestones rather than pushing only on base pay, especially in nonprofits with tighter salary bands.
Membership Manager Jobs: Frequently Asked Questions
Which companies are hiring the most membership managers?
Air Evac Lifeteam, Anytime Fitness, and LA Fitness are hiring the most membership managers right now, with openings concentrated in California, Florida, and New York, based on current listings on Migrate Mate as of November 2026. Trade associations, professional societies, and fitness and wellness organizations account for a large share of active postings.
How many membership manager jobs are remote?
About 51% of membership manager openings are fully remote or hybrid as of November 2026, reflecting strong demand for flexible arrangements across the sector. Roles focused on digital member communications, renewal campaigns, and online community management tend to be the most remote-friendly, while positions tied to in-person events or chapter programming more often require on-site presence.
How do you become a membership manager?
Start by building experience in member services, customer success, or association administration, where you learn dues processing, renewal outreach, and engagement tactics. Develop proficiency in an association management system or CRM platform, then move into a coordinator or specialist role. Demonstrating retention results and program ownership is what gets you to the manager level.
Can you get hired as a membership manager with little experience?
Yes, especially if you frame adjacent experience strategically. Volunteer coordination, nonprofit program work, alumni relations, or customer success roles all demonstrate the engagement and retention skills membership teams value. Lead with any direct responsibility you held over a member or subscriber base, even if the title was different, and pair it with familiarity with common association management tools.
What does the membership manager interview process look like?
Most membership manager interviews run two to three rounds. The first is typically a phone or video screen with HR covering your background and availability. A hiring manager conversation follows, focused on how you have handled retention challenges, member communications, and cross-functional projects. Some organizations add a practical exercise such as drafting a renewal campaign outline or analyzing a mock membership report before a final panel interview.
Where can I find and apply to membership manager jobs?
You can find and apply to membership manager jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your background and preferences, and apply directly to each listing that fits.
See All 134+ Membership Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Membership Manager Jobs