Network Administrator Jobs in Illinois
Network Administrator jobs in Illinois are consistently active, concentrated in corporate IT, financial services, healthcare networks, and higher education, with openings at every level from help-desk-adjacent junior roles through senior infrastructure engineers. Chicago drives the bulk of hiring, with additional demand in Naperville and Schaumburg, where large employers like Allstate, United Airlines, and Advocate Health Care maintain substantial IT operations. The most in-demand specialties right now are network security, cloud-integrated networking, and enterprise LAN/WAN administration. Find a role that fits below and apply directly.
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Showing 5 of 18+ Network Administrator jobs
Video Services / Network Support Professional
Ideal Candidate:
A customer-focused technical professional with networking and IP camera experience, strong communication skills, exposure to Genetec or other VMS platforms, and the ability to work independently while supporting customers in a hybrid environment.
Chicago Video Team
The Chicago Video team is responsible for designing, implementing and supporting video solutions across the City of Chicago. Our team works closely with multiple city agencies to define requirements and provide solutions that increase situational awareness for mission critical first responders. The team works on a wide variety of technologies that include IP cameras, video management servers, analytics, networking and access control.
Job Summary
The Genetec Video System Manager (Administrator) will support a massive 7000+ camera system for the Chicago Housing Authority (CHA). The System Manager acts as a single point of contact for the customer to client. The System Manager will manage a program providing a suite of monitoring, maintenance, and update services. This role manages a team of technical resources, onsite and remote technicians, warranty and software support personnel for maintaining the CHA environment. The ultimate goal is to achieve a 96% overall camera uptime, as an aggregate across the system, supporting the camera infrastructure program for the period of February 1, 2027 through July 31, 2029.
Responsibilities
- Act as the single point of contact for the CHA Camera Infrastructure Program.
- Manage a team of Technical Resources, onsite and remote technicians, warranty and software support personnel for maintaining the CHA environment.
- Oversee Service Delivery Management, Availability and Service Metrics, and Performance Management.
- Conduct Quarterly Operational Reviews with Key CHA Stakeholders and client.
- Coordinate Network Event Monitoring, Dispatch Services, Incident Notifications and Case Management.
- Ensure effective execution of field service with onsite support services, fixed equipment hardware repair, and software maintenance and support.
- Manage Onsite Support, Change Management, Technical Support, and Warranty Support for the CHA program.
- Ensure compliance with Service Level Agreements and manage a web-based platform that provides CHA with incident access and resolution using Service NOW.
- Maintain a goal of providing 96% overall camera uptime, as an aggregate across the system, calculated as an aggregate 30-day rolling cycle.
- Collaborate on the Customer Support Plan (CSP) detailing contact information, notification procedures, escalation procedures, and Site IDs for equipment locations.
- Genetec Camera Management and over sight
- Genetec Federation Management for CHA to other Chicago agencies
Preferred Qualifications
Education:
- Bachelor’s Degree in related IT field
Experience:
- Experience with Video Management Systems
- Experience working with fixed and wireless network equipment.
- Experience with network video equipment.
- Proven track record maintaining large-scale environments (multi-server federated architectures, multi-terabyte or petabyte archiver pools, and high-throughput streaming).
- Thorough understanding of IP multicast and unicast protocols, RTSP, RTCP, MTU optimization, QoS prioritization, VLAN tagging, subnetting, routing, and bandwidth throttling across local and wide-area networks.
- Experience negotiating and enforcing Service Level Agreements (SLAs), managing warranty repair pipelines (RMA), and overseeing preventative maintenance contracts.
- Experience utilizing enterprise ticketing systems (e.g., ServiceNow, Jira) to track mean time to resolution (MTTR), document root cause analyses (RCA), and maintain formal change-management controls.
- Hands-on knowledge of SAN, NAS, DAS, and RAID architectures engineered for high-write video surveillance throughput.
- Experience troubleshooting in a technology field.
- Experience with current corporate communication technology (Email, spreadsheet, word processors, presentation tools).
- Ability to translate complex technical issues and uptime metrics into clear executive reports for non-technical stakeholders and client leadership.
Preferred Competencies
- Excellent communication skills both written and verbal.
- Ability to handle multiple tasks and prioritize them accordingly to meet deadlines.
- Ability to troubleshoot complicated issues and document solutions.
- Create reference documentation for process when relevant.
- Attention to detail.
- Work effectively with little supervision individually or as a member of a team.
- Worked with tools used in the telecommunications field.
Education:
Bachelor's Degree in a Technology-Related Field
Level:
Mid-Level
Required Experience:
Networking, IP Cameras, Customer Support, Ticketing Systems
Preferred Technologies:
Genetec, ServiceNow, Microsoft Windows, Microsoft Office, Google Workspace
Must-Have Qualifications
Technical Experience
Network experience
Network/IP camera experience
Direct customer-facing experience
Experience working within a ticketing system (ServiceNow or similar platform)
Software Proficiency
Google Workspace and productivity applications
Microsoft Windows
Microsoft Office Suite
Genetec
ServiceNow (Preferred)
Preferred Qualifications
Nice-to-Have Skills
Excellent written communication skills
Excellent verbal communication skills
Strong organizational skills
Strong customer service skills
Industry Experience
Preferred
Genetec experience
Alternative Experience Accepted
Experience with other Video Management Systems (VMS)
Industry experience is preferred but not mandatory if the candidate possesses comparable VMS experience and strong technical fundamentals.
- Chicago Onsite.
- Sit for 4 hours or more.
- Use computers extensively for 4 hours or more.
- Operate equipment necessary to perform job.
- Bend, crouch, or stoop.
Notes:
Travel:
Limited Travel, Personal Vehicle Must Be Used
Hybrid
Schedule:
Monday-Friday, 8:00 AM-5:00 PM
This is a contract role with the possibility of conversion to full-time based on business needs and performance
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Video Services / Network Support Professional
Ideal Candidate:
A customer-focused technical professional with networking and IP camera experience, strong communication skills, exposure to Genetec or other VMS platforms, and the ability to work independently while supporting customers in a hybrid environment.
Chicago Video Team
The Chicago Video team is responsible for designing, implementing and supporting video solutions across the City of Chicago. Our team works closely with multiple city agencies to define requirements and provide solutions that increase situational awareness for mission critical first responders. The team works on a wide variety of technologies that include IP cameras, video management servers, analytics, networking and access control.
Job Summary
The Genetec Video System Manager (Administrator) will support a massive 7000+ camera system for the Chicago Housing Authority (CHA). The System Manager acts as a single point of contact for the customer to client. The System Manager will manage a program providing a suite of monitoring, maintenance, and update services. This role manages a team of technical resources, onsite and remote technicians, warranty and software support personnel for maintaining the CHA environment. The ultimate goal is to achieve a 96% overall camera uptime, as an aggregate across the system, supporting the camera infrastructure program for the period of February 1, 2027 through July 31, 2029.
Responsibilities
- Act as the single point of contact for the CHA Camera Infrastructure Program.
- Manage a team of Technical Resources, onsite and remote technicians, warranty and software support personnel for maintaining the CHA environment.
- Oversee Service Delivery Management, Availability and Service Metrics, and Performance Management.
- Conduct Quarterly Operational Reviews with Key CHA Stakeholders and client.
- Coordinate Network Event Monitoring, Dispatch Services, Incident Notifications and Case Management.
- Ensure effective execution of field service with onsite support services, fixed equipment hardware repair, and software maintenance and support.
- Manage Onsite Support, Change Management, Technical Support, and Warranty Support for the CHA program.
- Ensure compliance with Service Level Agreements and manage a web-based platform that provides CHA with incident access and resolution using Service NOW.
- Maintain a goal of providing 96% overall camera uptime, as an aggregate across the system, calculated as an aggregate 30-day rolling cycle.
- Collaborate on the Customer Support Plan (CSP) detailing contact information, notification procedures, escalation procedures, and Site IDs for equipment locations.
- Genetec Camera Management and over sight
- Genetec Federation Management for CHA to other Chicago agencies
Preferred Qualifications
Education:
- Bachelor’s Degree in related IT field
Experience:
- Experience with Video Management Systems
- Experience working with fixed and wireless network equipment.
- Experience with network video equipment.
- Proven track record maintaining large-scale environments (multi-server federated architectures, multi-terabyte or petabyte archiver pools, and high-throughput streaming).
- Thorough understanding of IP multicast and unicast protocols, RTSP, RTCP, MTU optimization, QoS prioritization, VLAN tagging, subnetting, routing, and bandwidth throttling across local and wide-area networks.
- Experience negotiating and enforcing Service Level Agreements (SLAs), managing warranty repair pipelines (RMA), and overseeing preventative maintenance contracts.
- Experience utilizing enterprise ticketing systems (e.g., ServiceNow, Jira) to track mean time to resolution (MTTR), document root cause analyses (RCA), and maintain formal change-management controls.
- Hands-on knowledge of SAN, NAS, DAS, and RAID architectures engineered for high-write video surveillance throughput.
- Experience troubleshooting in a technology field.
- Experience with current corporate communication technology (Email, spreadsheet, word processors, presentation tools).
- Ability to translate complex technical issues and uptime metrics into clear executive reports for non-technical stakeholders and client leadership.
Preferred Competencies
- Excellent communication skills both written and verbal.
- Ability to handle multiple tasks and prioritize them accordingly to meet deadlines.
- Ability to troubleshoot complicated issues and document solutions.
- Create reference documentation for process when relevant.
- Attention to detail.
- Work effectively with little supervision individually or as a member of a team.
- Worked with tools used in the telecommunications field.
Education:
Bachelor's Degree in a Technology-Related Field
Level:
Mid-Level
Required Experience:
Networking, IP Cameras, Customer Support, Ticketing Systems
Preferred Technologies:
Genetec, ServiceNow, Microsoft Windows, Microsoft Office, Google Workspace
Must-Have Qualifications
Technical Experience
Network experience
Network/IP camera experience
Direct customer-facing experience
Experience working within a ticketing system (ServiceNow or similar platform)
Software Proficiency
Google Workspace and productivity applications
Microsoft Windows
Microsoft Office Suite
Genetec
ServiceNow (Preferred)
Preferred Qualifications
Nice-to-Have Skills
Excellent written communication skills
Excellent verbal communication skills
Strong organizational skills
Strong customer service skills
Industry Experience
Preferred
Genetec experience
Alternative Experience Accepted
Experience with other Video Management Systems (VMS)
Industry experience is preferred but not mandatory if the candidate possesses comparable VMS experience and strong technical fundamentals.
- Chicago Onsite.
- Sit for 4 hours or more.
- Use computers extensively for 4 hours or more.
- Operate equipment necessary to perform job.
- Bend, crouch, or stoop.
Notes:
Travel:
Limited Travel, Personal Vehicle Must Be Used
Hybrid
Schedule:
Monday-Friday, 8:00 AM-5:00 PM
This is a contract role with the possibility of conversion to full-time based on business needs and performance
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
See All 18 Network Administrator Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Network Administrator JobsNetwork Administrator Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Network Administrator Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
What Illinois Employers Look For
The qualifications that appear most often in network administrator jobs across Illinois.
- CompTIA Network+ or CCNA certification required or strongly preferred by most Illinois employers
- Bachelor's degree in information technology, computer science, or a closely related field
- Hands-on experience configuring and maintaining routers, switches, and firewalls in enterprise environments
- Proficiency with network monitoring tools such as SolarWinds, Nagios, or equivalent platforms
- Familiarity with cloud networking environments including AWS, Azure, or hybrid infrastructure setups
- Strong troubleshooting skills and ability to respond to network outages with minimal downtime
Network Administrator Jobs in Illinois: Frequently Asked Questions
How do you become a network administrator in Illinois?
Illinois does not require a state-issued license to work as a network administrator, so the path runs through education and industry credentials. Most Illinois employers expect at minimum an associate or bachelor's degree in information technology or computer science, paired with a recognized certification such as CompTIA Network+ or Cisco's CCNA. Community colleges across the Chicago area and downstate Illinois offer IT networking programs that feed directly into entry-level roles.
How much do network administrators make in Illinois?
Network administrators in Illinois earn a median of about $100,080 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $65,650 for the lowest 10% to over $157,800 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire network administrators in Illinois?
Employers hiring network administrators in Illinois right now include Quality Network Solutions, VIVA, and LeadingIT, based on current listings on Migrate Mate as of November 2026. Illinois's concentration of insurance firms, hospital systems, and Fortune 500 headquarters in the greater Chicago area makes it one of the more consistent states for sustained network administrator demand.
Which Illinois cities have the most network administrator jobs?
Chicago, Peoria, and Quincy account for the largest share of network administrator openings in Illinois. Chicago's density of corporate headquarters, financial institutions, and hospital networks drives the majority of postings, while Naperville and Schaumburg attract significant hiring because major insurers, tech firms, and healthcare organizations have long-established campuses in Chicago's western suburbs.
Are there remote network administrator jobs in Illinois?
Yes, but they're less common than in purely desk-based IT roles, since network administration often requires hands-on access to on-site hardware. About 33% of network administrator openings tied to Illinois are remote or hybrid as of November 2026, and those positions tend to focus on monitoring, cloud infrastructure management, and network policy work rather than physical installation or cabling.
How can I get hired as a network administrator in Illinois with little or no experience?
The most realistic entry point is an IT support or help desk role at a large Illinois employer, where exposure to network infrastructure leads naturally to a network administrator track. Major Illinois hospital systems, state agencies, and universities regularly hire IT support associates and offer internal progression. Earning CompTIA A+ followed by Network+ before applying gives candidates a measurable edge over applicants without credentials, and community college networking programs in the Chicago area often include internship placements with local employers.
Where can I find and apply to network administrator jobs in Illinois?
You can find and apply to network administrator jobs in Illinois on Migrate Mate, which lists current Illinois openings from employers actively hiring. Search the listings, find roles that match your experience level and location, and apply directly to the ones that fit.
See All 18 Network Administrator Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
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