NOC Technician Jobs
NOC Technician jobs are open across managed service providers, telecommunications carriers, enterprise IT, and healthcare systems, from entry-level monitoring roles to senior network operations engineers, with specializations in incident response, infrastructure monitoring, and network performance analysis. See the openings below and apply to the ones that match your experience.
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Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.
We are seeking an experienced Network Operations Center (NOC) Tier 2 Technician to join our 7x24x365 NOC team supporting mission-critical infrastructure serving thousands of internal users and millions of external users. The ideal candidate will be a skilled technical professional with proven experience in network operations, incident resolution, and technical troubleshooting, capable of handling escalated issues and providing advanced support in a high-availability environment. This position offers the opportunity to work with cutting-edge technologies while supporting critical operations.
The NOC Tier 2 Technician will provide advanced technical support and troubleshooting for escalated network and system incidents, serving as a subject matter expert within the Network Operations Center. This role operates within a 7x24x365 NOC environment and is responsible for resolving complex technical issues while mentoring Tier 1 staff. Principal responsibilities will include but are not limited to:
- Monitor and manage enterprise network infrastructure, servers, and applications using advanced monitoring and analysis tools
- Receive escalated incidents from Tier 1 technicians and perform in-depth troubleshooting and root cause analysis
- Diagnose and resolve complex network connectivity, performance, and configuration issues
- Perform advanced analysis of network traffic, system logs, and performance metrics to identify and resolve issues
- Execute configuration changes on network devices including routers, switches, firewalls, and load balancers
- Coordinate incident response activities and manage communication during major incidents or outages
- Collaborate with network engineers, system administrators, and vendors to resolve technical issues
- Develop and maintain runbooks, standard operating procedures, and technical documentation
- Provide technical guidance and mentorship to Tier 1 technicians
- Participate in problem management activities to identify and eliminate recurring issues
- Support planned maintenance windows by executing changes and monitoring systems during implementation
- Conduct post-incident reviews and contribute to continuous improvement initiatives
- Perform capacity planning analysis and provide recommendations for infrastructure improvements
- Manage and prioritize multiple critical incidents simultaneously
- Utilize remote access tools to troubleshoot and resolve issues on network devices and servers
- Create and update network diagrams, documentation, and knowledge base articles
- Participate in on-call rotation and respond to critical incidents outside normal business hours
- Validate and test backup and disaster recovery procedures
- Monitor and respond to security alerts and potential security incidents
- Generate reports on system availability, incident trends, and performance metrics
- Associate's degree in Computer Science, Information Technology, Network Engineering, or related field from an accredited college or university, OR equivalent combination of education and experience
- 3-5 years of hands-on experience in network operations, NOC environment, or similar technical support role
- Demonstrated experience troubleshooting complex network and system issues
- Experience working in a 7x24x365 operations environment
- Industry certifications such as CompTIA Network+, Cisco CCNA, or equivalent
- Bachelor's degree in Computer Science, Information Technology, Network Engineering, or related field
- 5+ years of NOC or network operations experience
- Experience supporting large-scale enterprise environments with thousands of users
- Advanced certifications such as Cisco CCNP, CompTIA Security+, or ITIL Practitioner
- Advanced knowledge of TCP/IP networking, routing protocols (BGP, OSPF, EIGRP), and switching technologies
- Strong experience with network monitoring and management platforms (SolarWinds, Nagios, PRTG, Splunk, or similar)
- Proficiency in troubleshooting Cisco, Juniper, or other enterprise networking equipment
- Solid understanding of network services including DNS, DHCP, NTP, SNMP, and VPN technologies
- Experience with firewall technologies and security best practices
- Ability to analyze packet captures using Wireshark or similar tools
- Strong knowledge of Windows and Linux operating systems
- Experience with ticketing systems and ITSM platforms (ServiceNow, Remedy, Jira)
- Understanding of ITIL framework including incident, problem, and change management processes
- Excellent analytical and troubleshooting skills with systematic problem-solving approach
- Strong written and verbal communication skills for technical and non-technical audiences
- Ability to create clear, concise technical documentation and incident reports
- Experience working under pressure and managing multiple high-priority incidents simultaneously
- Proven ability to work independently with minimal supervision
- Strong time management and organizational skills
- Flexibility to work rotating shifts including nights, weekends, and holidays as required
- Ability to mentor and provide technical guidance to junior team members
- Understanding of network security concepts, including IDS/IPS, ACLs, and security monitoring
- Experience with remote access and management tools
- Knowledge of SLA requirements and escalation procedures
- Ability to obtain Public Trust or higher security clearance
- Experience working in a federal government IT environment
- Bachelor's degree in a technical field
- Advanced certifications (Cisco CCNP, JNCIA, CompTIA Security+, CISSP, ITIL Expert)
- Experience with cloud networking and infrastructure (AWS, Azure, Google Cloud Platform)
- Knowledge of SD-WAN technologies and implementation
- Scripting and automation skills (Python, PowerShell, Bash, Ansible)
- Experience with application performance monitoring (APM) tools
- Familiarity with load balancing technologies (F5, Citrix NetScaler, HAProxy)
- Understanding of VoIP and unified communications infrastructure
- Experience with NetFlow/sFlow analysis and traffic engineering
- Knowledge of CDN (Content Delivery Network) technologies and configuration
- Experience with virtualization platforms (VMware, Hyper-V)
- Understanding of database concepts and ability to run basic SQL queries
- Familiarity with containerization technologies (Docker, Kubernetes)
- Experience with configuration management tools (Ansible, Puppet, Chef)
- Knowledge of IPv6 implementation and dual-stack environments
- Experience with wireless networking technologies and troubleshooting
- Understanding of storage technologies (SAN, NAS, iSCSI)
- Familiarity with network compliance frameworks (NIST, ISO 27001, FedRAMP, PCI-DSS)
- Experience supporting high-availability architectures and disaster recovery implementations
- Vendor-specific certifications (Palo Alto PCNSA, Fortinet NSE, F5 Certified Administrator)
- Project management or technical leadership experience
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
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Find NOC Technician JobsNOC Technician Job Market
Who's Hiring



Top Industries Hiring
- Education
- Telecommunications
What Employers Look For
The qualifications that appear most often in NOC technician jobs.
- Experience monitoring and troubleshooting network infrastructure using industry-standard tools
- Proficiency with ticketing systems and incident documentation workflows
- Understanding of TCP/IP, routing protocols, and OSI model fundamentals
- CompTIA Network+ or equivalent vendor certification preferred or required
- Ability to work rotating shifts including nights, weekends, or holidays
- Associate degree in IT, networking, or a related field, or equivalent hands-on experience
Tips for Your NOC Technician Job Search
Tailor your resume to incident metrics
NOC Technician resumes land better when they quantify operational impact. Replace vague duties with specifics: mean time to resolution, ticket volumes handled per shift, or uptime percentages you helped maintain. Hiring managers scan for evidence you can hold a network together under pressure.
Highlight your ticketing and monitoring tools
Job postings for noc technicians almost always list required tools explicitly. Match your resume's skills section to the exact platform names in each posting, whether that's a network monitoring system, an alerting platform, or an ATS-visible acronym. Keyword alignment is what gets your resume past initial screening.
Apply early to roles that fit
Migrate Mate lists noc technician openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by shift and environment type
NOC roles differ significantly by environment: 24/7 operations centers have different demands than standard business-hours IT teams. Filter your search by shift requirements and whether the role supports cloud, on-premises, or hybrid infrastructure so you're applying to environments where your experience translates directly.
Prepare for scenario-based technical screens
NOC Technician interviews often include live troubleshooting scenarios: a simulated outage, an escalation decision, or a log review. Practice walking through your diagnostic process out loud, naming the tools you'd use at each step and how you'd document and escalate the incident.
Negotiate shift differentials and on-call terms
Many noc technician offers include after-hours or weekend rotations. Before accepting, clarify the on-call frequency, differential pay structure, and whether remote response counts as a full callout. These terms vary widely and are usually negotiable before you sign.
NOC Technician Jobs: Frequently Asked Questions
Which companies are hiring the most noc technicians?
The most active employers for noc technicians right now are Leidos, Granite Telecommunications, and C3EL, and the most openings are in California, Texas, and Washington, based on current listings on Migrate Mate as of November 2026. Managed service providers and large telecommunications carriers consistently post the highest volumes of noc technician openings nationwide.
How many noc technician jobs are remote?
About 19% of noc technician openings are fully remote or hybrid as of November 2026, though the share varies by employer size and infrastructure type. Roles focused on cloud monitoring and software-defined networking tend to be more remote-eligible than positions supporting physical data centers or on-premises hardware that require hands-on response.
How do you become a noc technician?
Start by building foundational networking knowledge through a certification such as CompTIA Network+ or a vendor-specific credential. Gain hands-on exposure through a helpdesk role, an internship, or a home lab running network monitoring software. From there, apply to entry-level NOC positions, which typically provide structured on-the-job training in ticketing workflows, escalation procedures, and monitoring tools specific to that environment.
Can you get hired as a noc technician with little experience?
Yes, many NOC teams hire candidates with limited professional experience if they can demonstrate hands-on technical competency. Earning a networking certification, building familiarity with common monitoring platforms through self-study or home labs, and highlighting any helpdesk or IT support work strengthens an entry-level application considerably. Overnight and weekend shifts are often the fastest path into a NOC role at larger operations centers.
What does the noc technician interview process look like?
Most noc technician interviews include an initial phone or video screen focused on your technical background, followed by a practical or scenario-based round where you walk through how you'd respond to a network event or outage. Some employers add a tool-specific assessment covering the monitoring or ticketing platforms their team uses. Final rounds often involve a team lead or operations manager evaluating your communication style and shift availability.
Where can I find and apply to noc technician jobs?
You can find and apply to noc technician jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your experience level, preferred shift, and infrastructure focus, then apply directly to each listing that fits.
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