Operations Manager Jobs in Raleigh, NC
Operations Manager jobs in Raleigh, North Carolina are concentrated in North Hills, downtown Raleigh, and the Research Triangle Park corridor, with strong demand from employers in tech, life sciences, logistics, and healthcare. Companies actively hiring include Vontier, Walgreens, and CVS Health. Find a role that fits below and apply directly.
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The IT Planning & Delivery Manager allocates business analyst and technical resources within the Technology Operations organization. This role manages a team responsible for ensuring the effective delivery of operational services, governance activities, reporting, compliance coordination, and strategic initiatives.
- Establishes and manages an IT Delivery function that supports the Infrastructure Engineering and Technology Operations organizations.
- Plan, prioritize, and coordinate operational initiatives, reporting activities, and special projects.
- Monitor performance, resource utilization, and delivery outcomes to ensure alignment with business objectives.
- Drive continuous improvement across IT operational processes and governance activities.
- Lead operational reporting and metrics enablement activities.
- Liaise with the centralized Technology Metrics and Reporting team to coordinate monthly business risk & compliance reporting activities.
- Ensure accuracy, timeliness, and consistency of reporting.
- Lead tracking and reporting for infrastructure vulnerability remediation, end-of-life remediation programs, and ITSM issue remediation efforts.
- Facilitate risk identification, escalation, and remediation planning across technology teams.
- Ensure compliance with organizational governance, audit, security, and operational standards.
- Oversee technical writing, document management, and knowledge repository maintenance.
- Make appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives.
- Ensure operational, governance, and executive documentation remains accurate and current.
- Build, lead, coach, and develop a high-performing IT Delivery team.
- Establish performance expectations, accountability measures, and evaluation of assigned staff.
- Maximize department achievements by providing professional development.
- Foster collaboration across infrastructure, technology operations platform, and business organizations.
- Manage vendor and stakeholder relationships supporting operational initiatives.
Minimum Required Education and Experience: Bachelor's Degree and 6 years' experience OR High School Diploma or GED/Equivalent and 10 years' experience in Applications development, applications analysis or systems engineering
Preferred Qualifications
- Previous leadership experience supporting business operations, infrastructure engineering, technology operations or risk & compliance organizations.
- Knowledge of IT Service Management (ITSM) and IT Asset Management (ITAM) frameworks and operational governance practices.
- Knowledge of Standard Development Life Cycles such as Agile and Waterfall.
- Knowledge of systems architecture, infrastructure technologies, and operational management practices.
- Experience with vulnerability management, risk management, compliance, and audit activities.
- Experience preparing executive-level presentations and operating review materials.
- Experience with technical writing and documentation management.
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Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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Operations Manager Jobs in Raleigh: Frequently Asked Questions
How do I get a operations manager job in Raleigh?
The strongest path into an operations manager role in Raleigh is through the city's tech, life sciences, and logistics sectors, where hiring is consistent and mid-level operations talent is in steady demand. Roles concentrate downtown, in North Hills, and along the Research Triangle Park corridor. Candidates with experience coordinating cross-functional teams, managing vendor relationships, or leading process improvement initiatives have a clear edge in this market.
Which companies hire operations managers in Raleigh?
Raleigh operations manager roles are posted by Vontier, Walgreens, and CVS Health and others right now, based on current listings on Migrate Mate as of September 2026. Raleigh's employer base is a mix of established tech firms, healthcare systems, and fast-growing life sciences companies, many with regional headquarters or large operating centers in or around the city.
Are there remote operations manager jobs in Raleigh?
Yes, though the share varies widely by function: hands-on plant or facilities operations roles are almost always on-site, while analytical, procurement, and business operations roles are far more remote-friendly. About 75% of operations manager openings tied to Raleigh are remote or hybrid as of September 2026, reflecting the city's strong tech and professional services presence. Business operations and program management roles tend to offer the most flexibility.
How can I get a operations manager job in Raleigh with little or no experience?
The most realistic entry path in Raleigh is through a coordinator or operations analyst role, particularly at the city's many mid-size tech companies, healthcare networks, or logistics firms that hire at the associate level and promote from within. Raleigh's Research Triangle Park employers and life sciences companies regularly bring on operations coordinators who move into management after one to two years. A demonstrated ability to handle scheduling, vendor communication, or data reporting will set a junior candidate apart.
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