Supply Chain Operations Jobs in North Carolina

Supply Chain Lead provides leadership and oversight for purchasing and supply chain activities, ensuring

effective execution across sourcing, supplier management, inventory, material planning, and purchasing

functions. This role establishes priorities, drives supplier and operational performance, leads the resolution of

critical supply chain issues, and identifies opportunities to reduce cost and risk while improving material

availability. The Supply Chain Lead provides operational guidance to the Sourcing & Purchasing Manager and

serves as a key cross-functional partner in developing and executing supply chain strategies that support

operational and business objectives.

DUTIES AND

RESPONSIBILITIES

• Serve as the first point of escalation for purchasing, material availability, supplier delivery, and

inventory issues that cannot be resolved through routine purchasing processes

• Provide functional guidance, training, and problem-solving support to Buyers and Purchasing

Coordinators and promote consistent purchasing practices across the department.

• Provide buyer coverage if needed.

• Monitor supplier commitments, lead times, and delivery schedules to ensure material availability.

• Work closely with Scheduling, Operations, Production, and Corporate teams to identify and resolve

material shortages and supply risks.

• Manage day-to-day supplier performance and communications across assigned material

categories, including service levels, quality, responsiveness, lead times, and on-time delivery.

• Lead root cause analysis and corrective actions related to late deliveries, shortages, quality

concerns, and supply disruptions.

• Work with suppliers to resolve quality issues, returns, claims, and replacement material requirements.

• Coordinate supplier invoice discrepancies, and purchasing-related issue resolution with internal

stakeholders.

• Work with brokers, freight forwarders, and logistics providers to determine optimal transportation

solutions for inbound materials.

• Partner with third-party testing and quality organizations to support supplier compliance initiatives.

• Analyze inventory trends, demand requirements, lead times, and usage patterns and recommend

adjustments to minimum stock, reorder points, and safety stock levels to the Sourcing & Purchasing

Manager.

• Develop and maintain reports that track supplier performance, inventory health, purchasing

effectiveness, and supply chain metrics.

• Develop and maintain purchasing and supply chain KPIs, including supplier on-time delivery,

shortages, lead-time performance, inventory health, purchase order exceptions, and supplier

quality trends.

• Support supplier sourcing, quotation analysis, cost-reduction initiatives, and negotiations led by the

Sourcing & Purchasing Manager.

• Serve as a resource to Buyers and Purchasing Coordinators by providing guidance and promoting

standardized processes and best practices.

• Lead day-to-day cross-functional efforts to resolve material constraints, supplier issues, and supply

chain bottlenecks, escalating significant commercial, capacity, or supply risks to the Sourcing &

Purchasing Manager.

• Assist with quarterly and annual inventory activities.

• Present supplier, inventory, and supply chain performance updates to management.

• Perform other duties as assigned by Sourcing & Purchasing Manager or Director of Administration.

WORKING

CONDITIONS

Heated and cooled typical office environment with regular interaction between office, warehouse, and

manufacturing operations. Occasional travel may be required for supplier visits, training, audits, or business

meetings.

SUPERVISION

RECEIVED Minimum

SUPERVISION

EXERCISED Medium

DIRECT REPORTS 0

QUALIFICATIONS

MINIMUM

EXPERIENCE

REQUIREMENTS

three years of experience in purchasing, sourcing, supply chain, inventory management, or manufacturing

operations.

PREFERRED

EXPERIENCE

REQUIREMENTS

Previous experience in Furniture Manufacturing is preferred.

MINIMUM

EDUCATION

REQUIREMENTS

High school diploma or equivalent.

PREFERRED

EDUCATION

REQUIREMENTS

Bachelor’s Degree or 5+ years related experience.

REQUIRED

SKILLS

PHYSICAL &

ENVIRONMENTAL

REQUIREMENTS

• Must have strong collaboration and interpersonal communication skills, including speaking,

presenting, writing, and focused listening.

• Must have leadership skills and the ability to influence and motivate others without direct authority.

• Strong organizational, analytical, and problem-solving skills.

• Must have sound judgment and effective decision-making abilities.

• Must be an autonomous and independent worker.

• Must be able to perform root cause analysis and troubleshoot supply chain, inventory, supplier, and

operational issues.

• Must be quality-minded and committed to continuous improvement.

• Must be able to perform and meet established goals in a fast-paced manufacturing environment.

• Strict attention to detail is required.

• Must be a team player with a positive attitude and collaborative approach.

• Must be able to lead by example.

• Demonstrated ability to develop and maintain strong supplier relationships.

• Ability to coordinate supplier performance and delivery commitments, identify service or quality

concerns, and escalate issues as needed.

• Strong inventory control and planning skills, with the ability to monitor inventory levels, anticipate

material needs, and support forecasting activities. Ability to analyze purchasing, inventory,

demand, and supplier data to support business decisions.

• Ability to identify process improvement opportunities and implement sustainable solutions.

• Ability to manage multiple priorities, projects, and deadlines simultaneously.

• Strong cross-functional collaboration skills with Operations, Production, Scheduling, Finance,

Logistics, Quality, and Corporate partners.

• Ability to develop reports, metrics, and performance dashboards to support decision-making.

• Proficiency with ERP/MRP systems and purchasing software.

• Must be proficient with Microsoft Office applications and computer technology, specifically

Microsoft excel.

• Must be able to sit, stand, and walk for long periods at a time.

• Occasional availability outside of regularly scheduled hours may be required to support supply

chain disruptions, urgent business needs, and emergency situations.

• Must be able to adhere to all safety policies and procedures to prevent injuries to yourself and

others.

• Must be able to work in a heated and cooled office environment with regular interaction in

manufacturing and warehouse areas.

• Must be able to use standard office equipment and computer systems for extended periods.

• Occasional travel may be required for supplier visits, audits, training, or business meetings.

Behaviors

Required

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Leader: Inspires teammates to follow them

Preferred

• Team Player: Works well as a member of a group
• Functional Expert: Considered a thought leader on a subject

Motivations

Preferred

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.