Supply Chain Operations Jobs in New York
Supply Chain Operations jobs in New York represent one of the most active markets in the country, concentrated in logistics and distribution, consumer goods, pharmaceutical manufacturing, and global trade, with openings at every level from entry-level coordinator to senior director. New York City, Buffalo, and Albany anchor most of the hiring, where major employers like Amazon, Pfizer, and Walmart Stores maintain large distribution, procurement, and operations footprints. The most in-demand specialties include inventory management, demand planning, and procurement operations. Find a role that fits below and apply directly.
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Showing 5 of 131+ Supply Chain Operations jobs
Client Overview: Our client is a growing skincare and beauty company specializing in high-quality products and customer-focused solutions.
Role Overview: The Supply Chain & Logistics Coordinator will oversee day-to-day order management and operational support across multiple sales channels. This individual will serve as the main point of contact between the company's third-party customer service provider, fulfillment warehouse, shipping partners, and internal teams to ensure customer concerns are addressed and orders are processed accurately and efficiently.
Supply Chain & Logistics Coordinator Responsibilities:
- Serve as the primary contact between the outsourced customer service team, warehouse, and internal departments to coordinate the resolution of escalated customer concerns.
- Review and track customer inquiries, ensuring issues are properly documented, assigned, and resolved in a timely manner.
- Maintain detailed records of customer complaints, returns, replacements, and reshipments, identifying recurring issues and opportunities for improvement.
- Prepare monthly reports outlining customer service trends, returns, reshipments, associated costs, and product-related concerns.
- Develop strong product knowledge to help ensure accurate information is shared with the customer service team.
- Identify opportunities to streamline processes, improve communication, and enhance the overall customer experience.
- Oversee daily e-commerce order activity through Shopify, including reviewing orders for potential fraud and coordinating fulfillment with the third-party warehouse.
- Monitor order processing and shipment timelines to ensure fulfillment partners are meeting established service expectations.
- Work with shipping carriers and warehouse contacts to investigate delivery delays, lost packages, damaged shipments, and fulfillment discrepancies.
- Manage shipping disputes and chargebacks by gathering supporting documentation and submitting responses within required deadlines.
- Maintain and update website FAQ content to ensure customers have access to accurate and helpful information.
- Partner with the distribution team on e-commerce initiatives, including promotional packaging, product kits, gift sets, packaging inventory, shipping deadlines, and order forecasting.
- Manage incoming orders from spa and boutique partners, reviewing purchase orders for accuracy and following up on any necessary adjustments.
- Coordinate order confirmations and updates through customer ordering portals.
- Assist with onboarding new accounts and establishing customer profiles.
- Distribute weekly inventory and stock availability updates to internal stakeholders.
- Monitor inventory levels and allocations across various ordering platforms.
- Communicate specific fulfillment requirements to the warehouse, including packing, labeling, shipping, and handling instructions.
- Coordinate shipment scheduling and freight pickups with warehouse teams and customers, ensuring all account-specific shipping requirements are followed.
Supply Chain & Logistics Coordinator Qualifications:
- Previous experience in e-commerce operations, order management, customer operations, or a related administrative role.
- Experience working with Shopify or similar e-commerce platforms.
- Familiarity with third-party logistics providers (3PLs), warehouse operations, and order fulfillment processes.
- Understanding of inventory management, shipping coordination, returns, and order processing.
- Proficiency in Microsoft Excel and experience preparing operational reports and tracking data.
Client Overview: Our client is a growing skincare and beauty company specializing in high-quality products and customer-focused solutions.
Role Overview: The Supply Chain & Logistics Coordinator will oversee day-to-day order management and operational support across multiple sales channels. This individual will serve as the main point of contact between the company's third-party customer service provider, fulfillment warehouse, shipping partners, and internal teams to ensure customer concerns are addressed and orders are processed accurately and efficiently.
Supply Chain & Logistics Coordinator Responsibilities:
- Serve as the primary contact between the outsourced customer service team, warehouse, and internal departments to coordinate the resolution of escalated customer concerns.
- Review and track customer inquiries, ensuring issues are properly documented, assigned, and resolved in a timely manner.
- Maintain detailed records of customer complaints, returns, replacements, and reshipments, identifying recurring issues and opportunities for improvement.
- Prepare monthly reports outlining customer service trends, returns, reshipments, associated costs, and product-related concerns.
- Develop strong product knowledge to help ensure accurate information is shared with the customer service team.
- Identify opportunities to streamline processes, improve communication, and enhance the overall customer experience.
- Oversee daily e-commerce order activity through Shopify, including reviewing orders for potential fraud and coordinating fulfillment with the third-party warehouse.
- Monitor order processing and shipment timelines to ensure fulfillment partners are meeting established service expectations.
- Work with shipping carriers and warehouse contacts to investigate delivery delays, lost packages, damaged shipments, and fulfillment discrepancies.
- Manage shipping disputes and chargebacks by gathering supporting documentation and submitting responses within required deadlines.
- Maintain and update website FAQ content to ensure customers have access to accurate and helpful information.
- Partner with the distribution team on e-commerce initiatives, including promotional packaging, product kits, gift sets, packaging inventory, shipping deadlines, and order forecasting.
- Manage incoming orders from spa and boutique partners, reviewing purchase orders for accuracy and following up on any necessary adjustments.
- Coordinate order confirmations and updates through customer ordering portals.
- Assist with onboarding new accounts and establishing customer profiles.
- Distribute weekly inventory and stock availability updates to internal stakeholders.
- Monitor inventory levels and allocations across various ordering platforms.
- Communicate specific fulfillment requirements to the warehouse, including packing, labeling, shipping, and handling instructions.
- Coordinate shipment scheduling and freight pickups with warehouse teams and customers, ensuring all account-specific shipping requirements are followed.
Supply Chain & Logistics Coordinator Qualifications:
- Previous experience in e-commerce operations, order management, customer operations, or a related administrative role.
- Experience working with Shopify or similar e-commerce platforms.
- Familiarity with third-party logistics providers (3PLs), warehouse operations, and order fulfillment processes.
- Understanding of inventory management, shipping coordination, returns, and order processing.
- Proficiency in Microsoft Excel and experience preparing operational reports and tracking data.
See All 131+ Supply Chain Operations Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Supply Chain Operations JobsSupply Chain Operations Jobs by City in New York
Where New York roles are concentrated, by current openings.
Supply Chain Operations Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Amazon10
- Fluidstack4
- BAE Systems USA4
- NYU Langone Health4
- Mini-Circuits3
Top Industries Hiring
- Education
- Retail
- Manufacturing
- Science & Research
- Accounting & Auditing
What New York Employers Look For
The qualifications that appear most often in supply chain operations jobs across New York.
- Bachelor's degree in supply chain management, business, logistics, or a related field
- Proficiency in ERP systems such as SAP, Oracle, or Microsoft Dynamics
- Experience with inventory control, demand forecasting, or procurement operations
- APICS CSCP or CPIM certification preferred for mid-level and senior roles
- Strong analytical skills with proficiency in Excel, Tableau, or similar data tools
- Familiarity with New York port logistics, customs compliance, or import/export regulations
Supply Chain Operations Jobs in New York: Frequently Asked Questions
How do you become a supply chain operations in New York?
Most supply chain operations roles in New York require a bachelor's degree in supply chain management, business administration, logistics, or a related discipline. New York does not issue a state-specific license for supply chain roles, but professional certifications like APICS CSCP or CPIM carry significant weight with New York employers, particularly in pharmaceutical, consumer goods, and global trade sectors. Gaining experience through internships at New York distribution centers or corporate procurement offices is a common entry path.
How much do supply chain operationses make in New York?
Supply chain operationses in New York earn a median of about $88,240 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $60,370 for the lowest 10% to over $136,940 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire supply chain operationss in New York?
Employers hiring supply chain operationss in New York right now include Amazon, Fluidstack, and BAE Systems USA, based on current listings on Migrate Mate as of November 2026. New York's concentration of pharmaceutical headquarters, large retail distribution networks, and global trade operations through the Port of New York and New Jersey makes it a particularly consistent source of supply chain openings across industries.
Which New York cities have the most supply chain operations jobs?
The cities with the most supply chain operations openings in New York are New York, Rochester, and Syracuse. New York City drives the largest share of postings due to its dense concentration of corporate headquarters, global trade activity through its port, and major retail and pharmaceutical operations, while Buffalo and Albany attract openings tied to regional distribution hubs and manufacturing facilities that serve the broader Northeast corridor.
Are there remote supply chain operations jobs in New York?
Yes, but they're limited. Supply chain operations work often requires on-site presence for warehouse oversight, vendor coordination, and logistics management, making fully remote roles less common than in purely analytical fields. About 38% of supply chain operations openings tied to New York are remote or hybrid as of November 2026. Demand planning, procurement analytics, and supplier relationship management roles are the sub-areas most likely to offer flexible or remote arrangements.
How can I get hired as a supply chain operations in New York with little or no experience?
The most realistic entry path is applying to supply chain coordinator or operations associate roles at New York's large distribution centers and corporate logistics teams. Companies like Amazon, major hospital systems such as NewYork-Presbyterian, and consumer goods firms headquartered in the New York metro regularly hire for entry-level roles that develop inventory, procurement, and ERP skills. Completing an APICS Certified in Logistics, Transportation and Distribution credential or a supply chain certificate from a CUNY or SUNY program strengthens applications without prior corporate experience.
Where can I find and apply to supply chain operations jobs in New York?
You can find and apply to supply chain operations jobs in New York on Migrate Mate, which lists current openings across New York's major hiring metros and industries. Search the listings, find roles that match your experience and target location, and apply directly to the ones that fit.
See All 131+ Supply Chain Operations Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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