Operations Manager Jobs in Pittsburgh, PA
Operations Manager jobs in Pittsburgh are concentrated in the Strip District, Downtown, and the Oakland corridor, with demand running consistently across healthcare, logistics, manufacturing, and financial services. Employers hiring right now include BNY, PPG, and Google. See the openings below and apply to the ones that match your experience.
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Job Summary
The Practice Operations Manager (POM) provides leadership and operational oversight for front office operations while actively supporting patient care coordination responsibilities. This role is responsible for supervising, developing, and performance-managing Patient Care Coordinators (PCC) to ensure excellence in customer service, operational efficiency, compliance, and alignment with NPOS standards. The POM partners closely with Surgeons, the Lead Assistant(s), and the Regional Manager to maintain a collaborative, patient-centered, family-centric, and high-performing environment.
Essential Responsibilities
- Oversee the daily operations of the Patient Care Coordinator team, ensuring consistent adherence to NPOS standards and service excellence
- Lead onboarding, training, and ongoing professional development of all front office staff
- Ensure delivery of exceptional customer service to patients, families, and referring providers at every point of interaction
- Collaborate with Physicians and Clinical Management to align scheduling priorities with operational capacity and patient care goals
- Maintain rigorous compliance with OSHA, DEA, HIPAA, and all NPOS policies and procedures
- Leverage practice management software capabilities to optimize front office efficiency and ensure consistent staff proficiency
- Monitor, evaluate, and continuously improve front office processes, documentation standards, and patient-facing forms
- Serve as the primary escalation point and daily resource for the front office team, maintaining operational continuity
- Prepare and deliver operational reports as directed by the Regional Manager
Qualifications and Experience
- Minimum 1–2 years of supervisory or management experience in a healthcare or medical office setting
- Comprehensive knowledge of front office operations, scheduling systems, and healthcare compliance standards
- Demonstrated success in staff training, coaching, and performance management
- Proven experience working in direct partnership with physicians and senior organizational leadership
- High proficiency in practice management software; DSN platform experience strongly preferred
- Exceptional organizational, communication, and leadership capabilities
- Polished professional presence with an unwavering commitment to patient-centered service excellence
Pay: $56,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
Job Summary
The Practice Operations Manager (POM) provides leadership and operational oversight for front office operations while actively supporting patient care coordination responsibilities. This role is responsible for supervising, developing, and performance-managing Patient Care Coordinators (PCC) to ensure excellence in customer service, operational efficiency, compliance, and alignment with NPOS standards. The POM partners closely with Surgeons, the Lead Assistant(s), and the Regional Manager to maintain a collaborative, patient-centered, family-centric, and high-performing environment.
Essential Responsibilities
- Oversee the daily operations of the Patient Care Coordinator team, ensuring consistent adherence to NPOS standards and service excellence
- Lead onboarding, training, and ongoing professional development of all front office staff
- Ensure delivery of exceptional customer service to patients, families, and referring providers at every point of interaction
- Collaborate with Physicians and Clinical Management to align scheduling priorities with operational capacity and patient care goals
- Maintain rigorous compliance with OSHA, DEA, HIPAA, and all NPOS policies and procedures
- Leverage practice management software capabilities to optimize front office efficiency and ensure consistent staff proficiency
- Monitor, evaluate, and continuously improve front office processes, documentation standards, and patient-facing forms
- Serve as the primary escalation point and daily resource for the front office team, maintaining operational continuity
- Prepare and deliver operational reports as directed by the Regional Manager
Qualifications and Experience
- Minimum 1–2 years of supervisory or management experience in a healthcare or medical office setting
- Comprehensive knowledge of front office operations, scheduling systems, and healthcare compliance standards
- Demonstrated success in staff training, coaching, and performance management
- Proven experience working in direct partnership with physicians and senior organizational leadership
- High proficiency in practice management software; DSN platform experience strongly preferred
- Exceptional organizational, communication, and leadership capabilities
- Polished professional presence with an unwavering commitment to patient-centered service excellence
Pay: $56,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
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Find Operations Manager JobsOperations Manager Job Market in Pittsburgh
Who's Hiring
Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
- Consumer Goods
- Retail
- Manufacturing
Operations Manager Jobs in Pittsburgh: Frequently Asked Questions
How do I get an operations manager job in Pittsburgh?
Focus your search on Pittsburgh's strongest hiring sectors: healthcare systems along the Oakland and Uptown corridor, logistics and distribution companies near the Strip District and along I-376, and manufacturing operations in the Mon Valley and Allegheny County industrial parks. Candidates with direct experience managing multi-site or shift-based teams tend to stand out. Familiarity with Lean or Six Sigma methods is a genuine edge with Pittsburgh's manufacturing and healthcare employers specifically.
Which companies hire operations managers in Pittsburgh?
Employers hiring operations managers in Pittsburgh right now include BNY, PPG, and Google, based on current listings on Migrate Mate as of July 2026. Pittsburgh's mix of large health systems, regional logistics firms, and legacy manufacturers means demand comes from both corporate headquarters and regional operations hubs.
Are there remote operations manager jobs in Pittsburgh?
Yes, though with an important qualifier: operations manager roles tied to physical facilities, production floors, or on-site teams are rarely fully remote by nature. About 20% of operations manager openings tied to Pittsburgh are remote or hybrid as of July 2026, and these tend to skew toward analytical, planning, or back-office operations functions rather than direct site management roles in the city.
How can I get an operations manager job in Pittsburgh with little or no experience?
The most realistic entry path in Pittsburgh is through coordinator or supervisor roles inside the city's large healthcare systems or logistics companies, where internal promotion to operations manager is common. UPMC, Highmark, and regional distribution centers frequently post team lead and operations coordinator openings that build directly toward management. Demonstrating process improvement results, even at small scale, moves candidates ahead of the field with Pittsburgh employers who prioritize operational efficiency over credentials alone.
Which industries hire the most operations managers in Pittsburgh?
The sectors hiring the most operations managers in Pittsburgh are Technology & Software, Healthcare & Medical Services, and Consumer Goods, based on current listings on Migrate Mate as of July 2026. Pittsburgh's economic profile, anchored by major health systems, a growing technology services sector, and a still-active manufacturing base, keeps demand for operations management talent spread across multiple industries rather than concentrated in one.
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