Supervisory Facility Operations Specialist

Clarification from the agency

This position is open to all U.S. Citizens or U.S. Nationals. Note: Federal employees with permanent status or individuals eligible for special appointing authorities may also apply to Job Announcement #26R-SC-313904-MPA-FM More than one selection may be made from this announcement.

The Supervisory Facility Operations Specialist is responsible for delivering a wide range of facility management services for overseeing daily operations and maintenance across a large, complex environment that includes hundreds of facilities, extensive infrastructure and multiple public vehicle bridges.

In this position, you will:

• Manages full-scope facilities operations including life-support (aquatic & terrestrial), BAS, utilities, environmental controls, historic facilities, and high-visitor environments.
• Ensures facilities, barriers, environments, and emergency plans meet AZA accreditation standards and USDA AWA facility requirements.
• Manages NBIS-compliant inspection program for public vehicle bridges onsite. Coordinates critical findings reporting.
• Communicate with senior leadership, regulators (AZA, USDA, FHWA, DOEE), researchers, veterinary staff, and community partners.
• Ensures Clean Air Act Title V and MS4 obligations are met— monitoring, outage impacts, recordkeeping.
• Directs subordinate supervisors, workforce planning, training, EEO, performance, and morale.

Conditions of employment

• Pass Pre-employment Background Investigation
• May need to complete a Probationary Period
• Maintain a Bank Account for Direct Deposit/Electronic Transfer
• Males born after 12/31/59 must be registered with Selective Service.

Conditions of Employment

Qualification requirements must be met by the closing date of the announcement.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions on OPM website.

Qualifications

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-13 level in the Federal Service. For this position, specialized experience is defined as leading facility operations in a zoological or specialized research environment such as Association of Zoos and Aquariums (AZA), U.S. Department of Agriculture Animal and Plant Health Inspection Service (USDA/APHIS), Animal Welfare Act (AWA), Federal Highway Administration (FHWA) National Bridge Inspection Standards (NBIS) compliance; overseeing construction print and specification reviews; managing life-support systems, utilities, Building Automation Systems (BAS); directing capital & non-capital programs; managing environmental compliance such as Title V and Municipal Separate Storm Sewer System (MS4); and supervising multi-disciplinary staff through subordinate supervisors.

Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants for this position may be evaluated in multiple stages. The first stage is an evaluation of your responses to the online multiple-choice questions that assess your experience, education, and/or training for the job related competencies below:

• Knowledge of Zoo and/or species conservation campus management and operations and maintenance for facilities of historic or monumental nature with heavy public visitation, requiring maintenance within exacting environmental conditions.
• Knowledge of Zoo and/or species conservation AZA and USDA requirements related to maintenance, noise and visitor experience.
• Knowledge and experience in maintaining compliance with FHWA requirements
• Experience communicating with executives, researchers, regulators and external entities in the public, private and government sectors.
• Knowledge and experience in managing Title V and MS4 program compliance.
• Ability to lead, manage and motivate a diverse range of personnel

Applicants who meet or exceed minimum qualifications will be assigned to one of three category groups based on job-related criteria:

• Best Category - Meets the minimum qualification requirements and excels in most of the job related competencies above.
• Better Category - Meets the minimum qualification requirements and satisfies most of the job related competencies above.
• Good Category - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies above to a substantive degree.

This category rating process does not add veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position.

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

Your application package should include the following documents:

• Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), and hours worked per week, for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.

  For assistance with creating a resume, please click USAJOBS Help Center - How do I write a resume for a federal job?
• Proof of Veteran's Preference - DD214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF) 15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter.
• Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
• Proof of U.S. accreditation for foreign study, if applicable.

Next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.