Operations Specialist Jobs in Nashville, TN
Operations Specialist jobs in Nashville are in active demand, concentrated in Midtown, the Gulch, and the Cumberland River corridor across healthcare, logistics, and financial services. Employers hiring right now include Intuit, Amazon, and BPD. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 68+ Operations Specialist jobs
Job Summary
Enforcement Operations & Case Management
- Triage, investigate, and document enforcement disputes, edge cases, and high-risk violations to ensure fair, accurate, and audit-ready resolution.
- Own and execute daily waiver and refund review processes in strict alignment with compliance policies and financial controls.
Compliance & Regulatory Oversight
- Maintain centralized, audit-ready documentation for enforcement procedures, dispute handling logic, and compliance standards.
- Ensure all enforcement activities and operational workflows adhere strictly to federal, state, and local regulatory requirements.
Vendor, BPO, & Collateral Quality Assurance
- Oversee the Vendor Quality Assurance program, conducting regular audits of outsourced (BPO) support teams and vendor-processed data (e.g., license plate verification, skip trace returns).
- Coordinate the implementation, QA, and formatting of enforcement collateral (mailers, notices) to verify vendor SLA compliance and adherence to standards before distribution.
- Surface coaching opportunities and work with Manager to build QA rubrics to improve BPO resolution accuracy and policy/SLA adherence.
Collections & Data Lifecycle Integrity
- Manage daily file transfers and data integrations with third-party enforcement, skip tracing, and collection partners to guarantee data accuracy and proactively resolve file processing errors.
- Track and report on operational SLAs, waiver turnaround times, refund consistency, and dispute outcomes across all partner channels.
Cross-Functional Partnership & Systems Improvement
- Collaborate with Field Operations, Legal, and Support Leadership to flag systemic breakdowns, high-risk parking locations, or operational vulnerabilities.
- Assist in location onboarding and launch review processes to verify site readiness.
- Recommend and implement continuous improvements to internal tools, agent support macros, and automated workflows to reduce customer friction and enhance operational clarity.
Qualifications
- Experience: 3–5+ years of experience in enforcement and/or parking operations, compliance, trust & safety, regulatory audit, support quality assurance, or risk management.
- Data & Analytics: Strong proficiency in operational data analysis, spreadsheet modeling, and building actionable reporting/dashboards.
- Vendor & BPO Management: Practical experience managing or auditing BPO support teams, vendor SLAs, third-party collections, or skip-tracing data workflows.
- Communication: Exceptional written and verbal communication skills with a track record of producing clear case summaries and recommendation memos.
- Core Competencies: Strong attention to detail, investigative curiosity, sound judgment, and a commitment to systems thinking and process integrity.
Salary Range: $65,000 - $75,000 annually per year
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.
Location: 501 Commerce St, Suite 1210 Location : US-TN-Nashville
Job Summary
Enforcement Operations & Case Management
- Triage, investigate, and document enforcement disputes, edge cases, and high-risk violations to ensure fair, accurate, and audit-ready resolution.
- Own and execute daily waiver and refund review processes in strict alignment with compliance policies and financial controls.
Compliance & Regulatory Oversight
- Maintain centralized, audit-ready documentation for enforcement procedures, dispute handling logic, and compliance standards.
- Ensure all enforcement activities and operational workflows adhere strictly to federal, state, and local regulatory requirements.
Vendor, BPO, & Collateral Quality Assurance
- Oversee the Vendor Quality Assurance program, conducting regular audits of outsourced (BPO) support teams and vendor-processed data (e.g., license plate verification, skip trace returns).
- Coordinate the implementation, QA, and formatting of enforcement collateral (mailers, notices) to verify vendor SLA compliance and adherence to standards before distribution.
- Surface coaching opportunities and work with Manager to build QA rubrics to improve BPO resolution accuracy and policy/SLA adherence.
Collections & Data Lifecycle Integrity
- Manage daily file transfers and data integrations with third-party enforcement, skip tracing, and collection partners to guarantee data accuracy and proactively resolve file processing errors.
- Track and report on operational SLAs, waiver turnaround times, refund consistency, and dispute outcomes across all partner channels.
Cross-Functional Partnership & Systems Improvement
- Collaborate with Field Operations, Legal, and Support Leadership to flag systemic breakdowns, high-risk parking locations, or operational vulnerabilities.
- Assist in location onboarding and launch review processes to verify site readiness.
- Recommend and implement continuous improvements to internal tools, agent support macros, and automated workflows to reduce customer friction and enhance operational clarity.
Qualifications
- Experience: 3–5+ years of experience in enforcement and/or parking operations, compliance, trust & safety, regulatory audit, support quality assurance, or risk management.
- Data & Analytics: Strong proficiency in operational data analysis, spreadsheet modeling, and building actionable reporting/dashboards.
- Vendor & BPO Management: Practical experience managing or auditing BPO support teams, vendor SLAs, third-party collections, or skip-tracing data workflows.
- Communication: Exceptional written and verbal communication skills with a track record of producing clear case summaries and recommendation memos.
- Core Competencies: Strong attention to detail, investigative curiosity, sound judgment, and a commitment to systems thinking and process integrity.
Salary Range: $65,000 - $75,000 annually per year
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.
Location: 501 Commerce St, Suite 1210 Location : US-TN-Nashville
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Find Operations Specialist JobsOperations Specialist Job Market in Nashville
Who's Hiring
Top Industries Hiring
- Human Resources
Operations Specialist Jobs in Nashville: Frequently Asked Questions
How do I get a operations specialist job in Nashville?
Focus your search on Nashville's healthcare systems, third-party logistics firms, and financial services companies, which consistently post the most operations specialist openings in the city. The Gulch, Midtown, and Cool Springs in Brentwood are the densest hiring corridors. Candidates who can show process improvement results, vendor coordination experience, or familiarity with healthcare or supply chain operations have a clear edge over generalist applicants in this market.
Which companies hire operations specialists in Nashville?
Companies currently hiring operations specialists in Nashville include Intuit, Amazon, and BPD, per current listings on Migrate Mate as of November 2026. Nashville's employer base skews toward large health systems, regional distribution hubs, and mid-size professional services firms, all of which maintain standing operations teams.
Are there remote operations specialist jobs in Nashville?
Yes, though availability depends heavily on the role: analytical and coordination-focused positions go remote far more often than hands-on or facilities-based ones. About 74% of operations specialist openings tied to Nashville are remote or hybrid as of November 2026. Roles in healthcare administration and financial operations are the most likely to offer flexible arrangements among Nashville employers.
How can I get a operations specialist job in Nashville with little or no experience?
The most realistic entry path in Nashville is through coordinator or administrative roles at one of the city's large health systems or logistics companies, where internal mobility into operations is common. Roles like operations coordinator, scheduling analyst, or dispatch associate regularly open doors to specialist-level positions. Demonstrating comfort with operations software, data entry accuracy, and cross-team communication gives Nashville candidates an edge when competing for entry-level openings.
Which industries hire the most operations specialists in Nashville?
The sectors hiring the most operations specialists in Nashville are Human Resources, based on current listings on Migrate Mate as of November 2026. Nashville's concentration of major healthcare networks, regional distribution centers, and growing professional services firms drives consistent local demand for operations talent year-round.
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