Mid Level Operations Support Analyst Jobs
Mid level operations support analyst jobs go to professionals ready to own operational workflows end to end, guide junior analysts, and drive process improvements with limited oversight. 33% of openings are remote or hybrid, concentrated across Technology & Software, Retail, and Banking & Financial Services, with employers like Amazon, Seatgeek, and HARVEY hiring at this level now.
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DESCRIPTION
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.
We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.
BASIC QUALIFICATIONS
- 5+ years of developing a team of technical professionals across multiple locations experience
- 2+ years of leading technology teams as a information technology operations manager experience
- Bachelor's degree, or 4+ years of professional or military experience
- Knowledge of Linux or Unix systems administration
PREFERRED QUALIFICATIONS
- Knowledge of hardware architectures
- Experience with system management tools and client/server environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, IL, Channahon - 116,800.00 - 160,000.00 USD annually
USA, IL, Romeoville - 116,800.00 - 160,000.00 USD annually
DESCRIPTION
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.
We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.
BASIC QUALIFICATIONS
- 5+ years of developing a team of technical professionals across multiple locations experience
- 2+ years of leading technology teams as a information technology operations manager experience
- Bachelor's degree, or 4+ years of professional or military experience
- Knowledge of Linux or Unix systems administration
PREFERRED QUALIFICATIONS
- Knowledge of hardware architectures
- Experience with system management tools and client/server environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, IL, Channahon - 116,800.00 - 160,000.00 USD annually
USA, IL, Romeoville - 116,800.00 - 160,000.00 USD annually
See All 8 Mid Level Operations Support Analyst Jobs
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Find JobsMid Level Operations Support Analyst Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Retail
- Banking & Financial Services
- E-Commerce & Online Marketplaces
Mid Level Operations Support Analyst Jobs: Frequently Asked Questions
How do I get a mid level operations support analyst job?
Position yourself by highlighting ownership, not just participation. Emphasize projects where you independently diagnosed problems, improved processes, or coordinated across teams without close supervision. Tailor your resume to show measurable outcomes, such as reduced turnaround times or error rates. Mid level roles prioritize candidates who demonstrate they can run a workflow, not just support one.
Which companies hire mid level operations support analysts?
Companies hiring mid level operations support analysts right now include Amazon, Seatgeek, and HARVEY, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from mid-size to large organizations with established operations functions that need experienced analysts to maintain efficiency and lead day-to-day problem resolution.
Are there remote mid level operations support analyst jobs?
Yes, though availability varies by employer and industry. About 33% of mid level operations support analyst openings are remote or hybrid as of November 2026, reflecting strong demand for experienced analysts who can manage workflows and stakeholder communication without being on-site every day.
How do I move up to a mid level operations support analyst role?
Moving from entry level to mid level means building depth beyond task execution. Focus on taking ownership of recurring processes, documenting what you learn, and volunteering for cross-functional projects. Consistently delivering measurable improvements, such as faster resolution times or fewer escalations, signals readiness. Mid level recognition follows demonstrated reliability, initiative, and the ability to operate with less guidance over time.
Which industries hire the most mid level operations support analysts?
Mid Level operations support analyst roles concentrate in Technology & Software, Retail, and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors rely heavily on complex operational workflows and established support structures, creating consistent demand for experienced analysts who can sustain performance and lead incremental improvements at scale.