Convention Services Manager Jobs for OPT Students
Convention Services Manager roles sit at the intersection of hospitality operations and client coordination, making them a strong fit for OPT students with degrees in hospitality management, event management, or tourism. Your 12-month OPT window is enough to demonstrate measurable impact across full event cycles, and STEM OPT extension may apply if your program qualifies.
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INTRODUCTION
Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city’s longest running luxury hotel and a beautifully restored piece of the city’s history. The hotel elegantly combines the grandeur of the early 1900’s with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions.
Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you.
ROLE AND RESPONSIBILITIES
To facilitate all aspects of the conference/event including, but not limited to, banquet functions and meeting room arrangements with the meeting planner/client. The manager will serve as the liaison between the meeting planner/client and the hotel, ensuring that all information has been communicated correctly.
Responsibilities:
- Prepare resumes for groups ten days prior to group arrival and review all details in weekly Staff Meeting.
- Adhere to the Catering and Conference Services Department’s standard operating procedures.
- Help establish and maintain hotel’s marketplace position at the city’s most elite venue within social and corporate communities.
- Follow the specific standard operation procedures for all staff in order to promptly and thoroughly handle all steps in the event planning process adhering to the standards of hotel protocol.
- Ensure all site inspections and client visits to the hotel are successful by planning carefully and communicating accurate details in advance to all departments.
- Proactively achieve consistently high Medallia scores through establishing a good rapport with the client, preparation work having been done accurately and being visible during the conference to ensure the client’s expectations have been met.
- Generate high revenue yielding business for all contracted rooms, function space, and catered events.
- Conduct pre- and post-conference meetings when it is agreeable with the client.
- Ensure all current and future client accounts are serviced in accordance with hotel standards.
- Communicate with banquet managers for all related banquet functions, and communicate client requests to relevant departments.
- Ensure banquet event orders are accurate and provide all relevant information to departments concerned 15 days prior to event start time.
- Adhere to selling policies as set forth by the Director of Sales and Marketing.
- Be aware of departmental revenue and up sell at every possible opportunity.
- Participate in all regular and operational meetings as required.
- Coordinate all aspects of conferences as assigned by the Director of Sales & Marketing.
BASIC QUALIFICATIONS
- Flexible work hours to include weekend and holidays in order to meet the demands of a 24 hour operation
- Excellent communication skills in all aspects: verbal, written and non-verbal
- Appropriate, professional appearance and presentation
- Knowledge of Opera and Delphi FDC a plus but not required
- Experience with citywide groups beneficial but not required
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

INTRODUCTION
Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city’s longest running luxury hotel and a beautifully restored piece of the city’s history. The hotel elegantly combines the grandeur of the early 1900’s with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions.
Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you.
ROLE AND RESPONSIBILITIES
To facilitate all aspects of the conference/event including, but not limited to, banquet functions and meeting room arrangements with the meeting planner/client. The manager will serve as the liaison between the meeting planner/client and the hotel, ensuring that all information has been communicated correctly.
Responsibilities:
- Prepare resumes for groups ten days prior to group arrival and review all details in weekly Staff Meeting.
- Adhere to the Catering and Conference Services Department’s standard operating procedures.
- Help establish and maintain hotel’s marketplace position at the city’s most elite venue within social and corporate communities.
- Follow the specific standard operation procedures for all staff in order to promptly and thoroughly handle all steps in the event planning process adhering to the standards of hotel protocol.
- Ensure all site inspections and client visits to the hotel are successful by planning carefully and communicating accurate details in advance to all departments.
- Proactively achieve consistently high Medallia scores through establishing a good rapport with the client, preparation work having been done accurately and being visible during the conference to ensure the client’s expectations have been met.
- Generate high revenue yielding business for all contracted rooms, function space, and catered events.
- Conduct pre- and post-conference meetings when it is agreeable with the client.
- Ensure all current and future client accounts are serviced in accordance with hotel standards.
- Communicate with banquet managers for all related banquet functions, and communicate client requests to relevant departments.
- Ensure banquet event orders are accurate and provide all relevant information to departments concerned 15 days prior to event start time.
- Adhere to selling policies as set forth by the Director of Sales and Marketing.
- Be aware of departmental revenue and up sell at every possible opportunity.
- Participate in all regular and operational meetings as required.
- Coordinate all aspects of conferences as assigned by the Director of Sales & Marketing.
BASIC QUALIFICATIONS
- Flexible work hours to include weekend and holidays in order to meet the demands of a 24 hour operation
- Excellent communication skills in all aspects: verbal, written and non-verbal
- Appropriate, professional appearance and presentation
- Knowledge of Opera and Delphi FDC a plus but not required
- Experience with citywide groups beneficial but not required
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
How to Get Visa Sponsorship as a Convention Services Manager
Target hotels and convention centers with dedicated HR teams
Large hotel groups and convention centers have established immigration processes and are more likely to sponsor after OPT. Properties affiliated with major brands have internal HR resources to handle visa paperwork, making the conversation easier to start early in your tenure.
Lead with quantifiable event outcomes on your resume
Convention Services Managers are evaluated on client satisfaction scores, room block attainment, and food and beverage revenue. Quantify your results from internships or campus events so hiring managers see measurable impact before they even consider your visa status.
Get your CMP designation or work toward it during OPT
The Certified Meeting Professional credential signals long-term commitment to the industry. Employers sponsoring H-1B visas want to invest in candidates staying for years. Pursuing the CMP during OPT demonstrates that commitment and strengthens a sponsorship conversation.
Build relationships with catering and event sales teams
Convention Services Managers work across departments daily. Strong internal relationships with catering directors and event sales staff create advocates who can support your case when sponsorship decisions reach senior leadership, often making a real difference in the outcome.
Clarify your OPT timeline upfront with the hiring manager
Mention your authorization period and end date in the first interview, not the offer stage. Convention Services Manager roles require deep institutional knowledge, so framing your OPT as a structured trial period helps managers see sponsorship as a natural next step.
Focus on employers with multi-year event contracts
Properties that manage annual conventions, trade shows, or repeat corporate accounts depend on continuity. If you manage a recurring client relationship, replacing you mid-cycle is costly. That operational dependency strengthens your case for visa sponsorship before your OPT expires.
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Get Access To All JobsFrequently Asked Questions
Do Convention Services Manager jobs typically sponsor OPT students for H-1B visas?
Sponsorship is less common in hospitality than in tech, but it does happen. Large hotel groups, convention centers, and hospitality management companies with dedicated HR teams are most likely to sponsor. The key is demonstrating that your role meets the H-1B specialty occupation standard, which requires connecting your hospitality or event management degree directly to the position's duties. Mid-sized independent properties rarely have the infrastructure to sponsor.
Does a Convention Services Manager role qualify as a specialty occupation for H-1B purposes?
It can, but it requires careful documentation. USCIS evaluates whether the position normally requires at least a bachelor's degree in a specific field. Convention Services Managers with clearly defined responsibilities tied to hospitality management, business, or a related discipline are more defensible than generalist coordinator roles. Employers with strong legal counsel and a history of sponsoring hospitality professionals will have the strongest petitions.
Can I work as a Convention Services Manager on OPT with a degree in a related but not identical field?
Yes, as long as your degree is in a field directly related to the job. Hospitality management, tourism, business administration, and event management degrees all have a clear connection to Convention Services Manager duties. If your degree is in an adjacent area, be prepared to explain the connection in your OPT authorization paperwork and during interviews.
Where can I find Convention Services Manager jobs that are open to OPT candidates?
Migrate Mate is built specifically for F-1 OPT students and filters for employers open to work authorization. Browsing Convention Services Manager roles on Migrate Mate lets you focus on properties and management groups that have hired internationally before, which is a stronger signal of sponsorship willingness than applying broadly and asking about visa policy during interviews.
Does my OPT authorize me to work for multiple properties or clients simultaneously?
OPT permits full-time employment with a single employer in your authorized field. If you want to work for multiple employers, each must be in a role related to your degree, and you must maintain at least 20 hours per week across all positions combined. Working multiple convention or hospitality contracts simultaneously is permissible under those conditions, but your DSO should confirm each arrangement complies with your specific authorization.
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