OPT Customer Success Agent Jobs
Customer Success Agent jobs are well-suited for F-1 OPT students, particularly those with degrees in business, communications, or marketing. Most roles are full-time and employer-sponsored, which satisfies OPT's employment authorization requirements. Your 12-month OPT window, or 24-month STEM extension if eligible, gives you meaningful runway to build a client-facing career in the U.S.
See All OPT Customer Success Agent JobsOverview
Showing 5 of 17+ Customer Success Agent jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all Customer Success Agent Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Agent roles.
Get Access To All JobsINTRODUCTION
ADP is hiring a Small Business Services - Health & Benefits Sales Agent. Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
ROLE AND RESPONSIBILITIES
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for ADP's affiliate insurance Agency Automatic Data Processing Insurance Agency Inc's group healthcare solutions, educating small business clients on the benefits of offering health coverage to their employees. Additionally, you will be responsible for driving product adoption within your region, partnering with internal teams to support client success. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business.
Integrity, resilience, positivity, and a "refuse to lose" attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment—all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
What you'll do: Responsibilities
- Expand ADP's Health & Benefits Reach. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
- Educate and Sell Group Healthcare Solutions. You will implement a sales strategy targeted to decision-makers and business owners, helping them understand the value of offering group health benefits to employees.
- Drive Product Adoption. You will act as a key resource in your territory, conducting training and providing ongoing education on ADP's health and benefits solutions to clients and internal partners.
- Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make lifelong friendships here.
- Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
BASIC QUALIFICATIONS
To succeed in this role:
You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in person, and over the phone.
You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
- One to two years of prior work experience in Health Insurance Sales, Employee Benefits, Insurance Sales, Marketing, Business Development, Retail or another relevant industry, OR
- Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.
PREFERRED QUALIFICATIONS
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
- Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
- Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
- Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
- Balance work and life. Resources and flexibility to more easily integrate your work and your life.
- Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply today!
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $35,900.00 - USD $77,700.00 / Year*
- Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP:
We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP:
ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
INTRODUCTION
ADP is hiring a Small Business Services - Health & Benefits Sales Agent. Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
ROLE AND RESPONSIBILITIES
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for ADP's affiliate insurance Agency Automatic Data Processing Insurance Agency Inc's group healthcare solutions, educating small business clients on the benefits of offering health coverage to their employees. Additionally, you will be responsible for driving product adoption within your region, partnering with internal teams to support client success. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business.
Integrity, resilience, positivity, and a "refuse to lose" attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment—all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
What you'll do: Responsibilities
- Expand ADP's Health & Benefits Reach. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
- Educate and Sell Group Healthcare Solutions. You will implement a sales strategy targeted to decision-makers and business owners, helping them understand the value of offering group health benefits to employees.
- Drive Product Adoption. You will act as a key resource in your territory, conducting training and providing ongoing education on ADP's health and benefits solutions to clients and internal partners.
- Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make lifelong friendships here.
- Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
BASIC QUALIFICATIONS
To succeed in this role:
You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in person, and over the phone.
You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
- One to two years of prior work experience in Health Insurance Sales, Employee Benefits, Insurance Sales, Marketing, Business Development, Retail or another relevant industry, OR
- Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.
PREFERRED QUALIFICATIONS
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
- Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
- Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
- Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
- Balance work and life. Resources and flexibility to more easily integrate your work and your life.
- Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply today!
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $35,900.00 - USD $77,700.00 / Year*
- Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP:
We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP:
ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
See all OPT Customer Success Agent Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Customer Success Agent Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship in Customer Success Agent
Lead with your degree relevance
Customer success roles often require a degree in business, communications, or a related field. Frame your academic background explicitly in your resume and cover letter to show the role qualifies as OPT-authorized employment in your field of study.
Target companies with OPT hiring history
Some employers have sponsored OPT students before and understand the process. Use Migrate Mate to find Customer Success Agent roles posted by employers who are already familiar with F-1 work authorization, which shortens the time between offer and start.
Quantify your customer-facing experience
Hiring managers for customer success roles want evidence of retention, satisfaction scores, or response times you've improved. Concrete metrics signal professional readiness and make your OPT status feel like a secondary consideration rather than a barrier.
Address OPT authorization proactively
When asked about work authorization, be specific: state your OPT category, remaining duration, and whether you qualify for the STEM extension. Clarity reduces employer hesitation and positions you as organized, which is a direct signal of customer success competency.
Highlight CRM and tooling experience
Proficiency in platforms like Salesforce, Zendesk, or Intercom is frequently required for Customer Success Agent roles. Listing relevant software in your resume helps you clear automated filters and demonstrates technical readiness beyond your academic credentials alone.
Apply early in your OPT window
Most employers want Customer Success Agents who can commit for at least a year. Applying within the first two to three months of your OPT start date signals maximum available runway and gives you time to evaluate H-1B visa or other sponsorship options.
Customer Success Agent OPT: Frequently Asked Questions
Does a Customer Success Agent job qualify for OPT work authorization?
Yes, provided the role is directly related to your field of study. A Customer Success Agent position typically qualifies for students with degrees in business, communications, marketing, or information systems. Your employer does not need to file any petition for OPT employment, but the job must be relevant to your major as defined by your DSO and program.
Can I qualify for the STEM OPT extension as a Customer Success Agent?
It depends on your degree, not your job title. If your undergraduate or graduate degree is in a STEM-designated field such as information technology, computer science, or data analytics, and your employer is E-Verify registered, you may qualify for the 24-month STEM extension. Customer success roles at technology companies are frequently used to support STEM OPT applications, but your DSO confirms eligibility based on your specific CIP code.
What should I tell employers about my OPT status when applying for customer success roles?
Be direct and factual. State that you hold F-1 OPT status, give your authorization end date, and clarify whether you qualify for a STEM extension. Employers hiring for Customer Success Agent roles often value clear communication as a proxy for job performance, so a well-framed explanation of your work authorization can actually strengthen your candidacy rather than weaken it.
Where can I find Customer Success Agent jobs that are open to OPT students?
Migrate Mate is built specifically for F-1 OPT and visa-sponsored job seekers. You can browse Customer Success Agent roles posted by employers who are already open to OPT candidates, which saves you from applying to positions where your status will be an automatic disqualifier. Filtering by OPT-friendly employers significantly improves your response rate.
Does working remotely as a Customer Success Agent affect my OPT compliance?
Remote work is generally permitted on OPT, but you must still be employed by a single authorized employer and working in your field of study. If you work fully remotely, your employer's legal address is typically used as your employment location. Report any changes in your employment situation to your DSO promptly, as unreported gaps or unauthorized employer changes can jeopardize your OPT status.