OPT Retail Supervisor Jobs
Retail Supervisor roles on OPT are available at major retailers, regional chains, and specialty stores across the U.S. Most positions fall under business or management-related fields of study, making them a solid fit for students with degrees in business administration, marketing, or operations. Your 12-month OPT clock starts from your authorized start date.
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Get Access To All JobsINTRODUCTION
Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.
Yellowstone Club’s Retail & Rental department is currently seeking candidates for a Retail Supervisor for the upcoming Winter season! Our Winter employment months are November through April.
ROLE AND RESPONSIBILITIES
The purpose of the Retail Supervisor is to assist in overseeing day-to-day operations and facilitate impeccable Member and guest services and assist in the daily operations of the Retail division.
Major Responsibilities:
- Ensure that each Member and guest receives outstanding service in a friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
- Empowered to guarantee total Member satisfaction, display hospitality and professionalism to our Members at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions are handled in a legal and ethical manner.
- Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact the Assistant General Manager or Human Resources immediately.
- Maintain a favorable working relationship with all Yellowstone Club team members to foster and promote a positive working environment.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assist in managing Retail department including coach and counseling, train and disciplinary action where necessary.
- Oversee staff to ensure crews are utilizing department practices for consistency.
- Initiate interaction with Members, guests, and prospective members to obtain and disperse information, ensure compliance with standards and expectations and to receive feedback.
- Responsible for supervising the daily operations of the Retail division, shift or events as called upon.
- Responsible to conduct training as needed to keep Retail team informed on Club events, activities, changes and any other information that the team needs to be made aware of as it relates to the Member experience.
- Work with Retail team to ensure Retail Associates efficiently meet and/or exceed Member expectations.
Other Duties and Responsibilities:
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
- Meet departmental productivity, organization, punctuality/attendance and consistency standards.
- Maintain a positive and respectful attitude.
- Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.
- Maintain privacy of our Members at all time.
- Maintain a clean and neat appearance at all times.
- Communicate regularly and effectively with all employees, supervisors, managers and directors.
- Perform work in a safe and high quality manner.
- Project a favorable image of Yellowstone Club to Members and guests at all times.
- Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands.
- Meet financial objectives; scheduling expenditures; analyzing variances; initiating corrective actions to ensure meeting goals and objectives.
- Be accessible for Member and guest needs during their visit. Maintain inventory and ensure items are in stock. Keep up with fluctuating supply and demand. Assist in coordinating product procurement.
- Oversee special and unique requests from Members before and while visiting. Work with Retail/Rental Manager to plan for VIP needs.
- Ensure standards for quality, customer service and Club culture expectations are met.
- Assist retail manager with scheduling employees to ensure hours of operation are in compliance with Club needs and business demands.
- Interface with other departments in order to meet Member, guest, and prospective Member requests.
- Oversee shipping/receiving/delivery of mail of Retail items.
- Maintain accurate Member Billing.
- Answer member, guest, prospect, and interdepartmental inquiries by telephone, facsimile, email and mail.
- Manage the systems of keeping detailed records of Member preferences and requests.
- Responsible to handle Member complaints when they escalate beyond the Retail Associate level.
- Recognize Retail Team Member excellence as well as areas of improvement on a daily basis.
- Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Disclaimer:
This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EXPERIENCE/EDUCATION REQUIRED
- Associate degree or equivalent course work
- 4+ years of experience in the Retail industry
- 2+ year of supervisory experience
EXPERIENCE/EDUCATION PREFERRED
- Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major, preferred
CERTIFICATES & LICENSES
Valid State Driver’s License
COMPUTER SKILLS
LANGUAGE ABILITY
Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments. Able to write clearly and legibly.
MATH ABILITY
Able to perform basic math calculations.
REASONING ABILITY
Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to bend, stoop, kneel, crouch, reach with hands and arms or operate a computer. The employee is frequently required to lift up to 40 pounds. The employee is constantly required to stand, walk, talk and hear. While performing the duties of this job the employee is constantly required to use hands and fingers to handle, organize or lift items. While performing the duties of this job the employee is constantly required to use their vision to perform an activity such as but not limited to determining the accuracy, neatness, attention to detail, and thoroughness of the work assigned.
RECEIPT AND ACKNOWLEDGMENT
I acknowledge and understand that:
- The job description provides a general summary of the position in which I am employed. The contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor if at any time I am unable to perform these functions.
- Job duties, tasks, work hours and work requirements may be changed at any time due to business demands, by the Club.
- Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of Yellowstone Club.
- I have read and understand this job description as outlined herein. I have been allowed to ask questions in order to clarify any points listed on this job description.
LOCATION
The position offered is a seasonal position located in Big Sky, Montana.
Yellowstone Club offers great benefits including:
- Free transportation to and from Bozeman
- Complimentary shift meals
- Two employee ski days at the Yellowstone Club each month
- Discounted Ski Pass to either Big Sky Resort or Bridger Bowl
- 401k eligibility and bi-weekly match
- Access to onsite fitness center 24/7
- Discounted Employee Housing in Big Sky or Gallatin Gateway
- Discounts to over 1000 retailers through ADP LifeMart
- End of season employee appreciation day and retail sale
INTRODUCTION
Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.
Yellowstone Club’s Retail & Rental department is currently seeking candidates for a Retail Supervisor for the upcoming Winter season! Our Winter employment months are November through April.
ROLE AND RESPONSIBILITIES
The purpose of the Retail Supervisor is to assist in overseeing day-to-day operations and facilitate impeccable Member and guest services and assist in the daily operations of the Retail division.
Major Responsibilities:
- Ensure that each Member and guest receives outstanding service in a friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
- Empowered to guarantee total Member satisfaction, display hospitality and professionalism to our Members at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions are handled in a legal and ethical manner.
- Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact the Assistant General Manager or Human Resources immediately.
- Maintain a favorable working relationship with all Yellowstone Club team members to foster and promote a positive working environment.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assist in managing Retail department including coach and counseling, train and disciplinary action where necessary.
- Oversee staff to ensure crews are utilizing department practices for consistency.
- Initiate interaction with Members, guests, and prospective members to obtain and disperse information, ensure compliance with standards and expectations and to receive feedback.
- Responsible for supervising the daily operations of the Retail division, shift or events as called upon.
- Responsible to conduct training as needed to keep Retail team informed on Club events, activities, changes and any other information that the team needs to be made aware of as it relates to the Member experience.
- Work with Retail team to ensure Retail Associates efficiently meet and/or exceed Member expectations.
Other Duties and Responsibilities:
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
- Meet departmental productivity, organization, punctuality/attendance and consistency standards.
- Maintain a positive and respectful attitude.
- Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.
- Maintain privacy of our Members at all time.
- Maintain a clean and neat appearance at all times.
- Communicate regularly and effectively with all employees, supervisors, managers and directors.
- Perform work in a safe and high quality manner.
- Project a favorable image of Yellowstone Club to Members and guests at all times.
- Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands.
- Meet financial objectives; scheduling expenditures; analyzing variances; initiating corrective actions to ensure meeting goals and objectives.
- Be accessible for Member and guest needs during their visit. Maintain inventory and ensure items are in stock. Keep up with fluctuating supply and demand. Assist in coordinating product procurement.
- Oversee special and unique requests from Members before and while visiting. Work with Retail/Rental Manager to plan for VIP needs.
- Ensure standards for quality, customer service and Club culture expectations are met.
- Assist retail manager with scheduling employees to ensure hours of operation are in compliance with Club needs and business demands.
- Interface with other departments in order to meet Member, guest, and prospective Member requests.
- Oversee shipping/receiving/delivery of mail of Retail items.
- Maintain accurate Member Billing.
- Answer member, guest, prospect, and interdepartmental inquiries by telephone, facsimile, email and mail.
- Manage the systems of keeping detailed records of Member preferences and requests.
- Responsible to handle Member complaints when they escalate beyond the Retail Associate level.
- Recognize Retail Team Member excellence as well as areas of improvement on a daily basis.
- Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Disclaimer:
This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EXPERIENCE/EDUCATION REQUIRED
- Associate degree or equivalent course work
- 4+ years of experience in the Retail industry
- 2+ year of supervisory experience
EXPERIENCE/EDUCATION PREFERRED
- Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major, preferred
CERTIFICATES & LICENSES
Valid State Driver’s License
COMPUTER SKILLS
LANGUAGE ABILITY
Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments. Able to write clearly and legibly.
MATH ABILITY
Able to perform basic math calculations.
REASONING ABILITY
Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to bend, stoop, kneel, crouch, reach with hands and arms or operate a computer. The employee is frequently required to lift up to 40 pounds. The employee is constantly required to stand, walk, talk and hear. While performing the duties of this job the employee is constantly required to use hands and fingers to handle, organize or lift items. While performing the duties of this job the employee is constantly required to use their vision to perform an activity such as but not limited to determining the accuracy, neatness, attention to detail, and thoroughness of the work assigned.
RECEIPT AND ACKNOWLEDGMENT
I acknowledge and understand that:
- The job description provides a general summary of the position in which I am employed. The contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor if at any time I am unable to perform these functions.
- Job duties, tasks, work hours and work requirements may be changed at any time due to business demands, by the Club.
- Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of Yellowstone Club.
- I have read and understand this job description as outlined herein. I have been allowed to ask questions in order to clarify any points listed on this job description.
LOCATION
The position offered is a seasonal position located in Big Sky, Montana.
Yellowstone Club offers great benefits including:
- Free transportation to and from Bozeman
- Complimentary shift meals
- Two employee ski days at the Yellowstone Club each month
- Discounted Ski Pass to either Big Sky Resort or Bridger Bowl
- 401k eligibility and bi-weekly match
- Access to onsite fitness center 24/7
- Discounted Employee Housing in Big Sky or Gallatin Gateway
- Discounts to over 1000 retailers through ADP LifeMart
- End of season employee appreciation day and retail sale
See all 135+ OPT Retail Supervisor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Retail Supervisor Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship in Retail Supervisor
Confirm your degree aligns with the role
Retail Supervisor positions typically require a business, marketing, or management-related degree to qualify under OPT. Before applying, verify your field of study matches the job responsibilities. A mismatch can jeopardize your authorization status with your DSO.
Target employers with HR infrastructure
Larger retail chains have dedicated HR teams familiar with OPT work authorization, making the onboarding process smoother. Smaller independent retailers may have never hired an OPT student and could hesitate, even if the role is a strong fit for your background.
Address your authorization status proactively
Don't wait for employers to ask about your work authorization. Mentioning your OPT EAD card early removes ambiguity and signals that you've done this before. Employers unfamiliar with OPT often confuse it with H-1B visa sponsorship, which it is not.
Apply early relative to your OPT start date
Retail Supervisor hiring timelines can be four to eight weeks from application to offer. If your OPT start date is approaching, begin applying at least two months in advance to ensure your EAD is valid before your first scheduled shift at a new employer.
Highlight operational and leadership metrics
Retail employers respond to quantifiable results. Include specific figures around team size managed, shrinkage reduction, or sales floor performance in your resume. Concrete operational outcomes make your profile stand out against candidates without measurable supervisory experience.
Understand the STEM OPT extension limitation
Retail Supervisor roles are generally not classified under STEM-designated fields, meaning a 24-month STEM extension is unlikely to apply. Plan your job search timeline around the standard 12-month OPT period and discuss H-1B sponsorship options with employers well before expiration.
Retail Supervisor OPT: Frequently Asked Questions
Can I work as a Retail Supervisor on OPT?
Yes, as long as your degree field is directly related to the role. Most Retail Supervisor positions align with business administration, marketing, or operations management degrees. Your DSO must authorize OPT, and you must work at least 20 hours per week in a role related to your field of study. Working in an unrelated role violates your OPT terms.
Do Retail Supervisor employers typically sponsor H-1B visas?
It depends on the employer. Large national retailers with established HR teams are more likely to sponsor H-1B visas for supervisory and management roles than smaller regional chains. Raising the topic before an offer is made is reasonable, especially if your OPT expiration is within six months of your intended start date. You can browse sponsoring employers on Migrate Mate.
Does a Retail Supervisor role qualify for the STEM OPT extension?
In most cases, no. Retail supervision is not classified under a STEM-designated field of study, so the standard 12-month OPT period applies. If your undergraduate degree was in a STEM field but your role is non-technical, the extension still requires the job itself to be in your STEM area. Confirm eligibility with your DSO before counting on an extension.
How should I explain OPT to a retail employer who has never hired an international student?
Keep it simple. OPT is a federal work authorization program for recent graduates that lets you work legally for any U.S. employer for up to 12 months. You have an Employment Authorization Document, similar to other work permits, and the employer has no filing fees or sponsorship obligations during your OPT period. Comparing it to other standard work authorizations usually removes the hesitation quickly.
What counts as a valid OPT job for a Retail Supervisor role?
The position must be directly related to your degree field and must be paid employment of at least 20 hours per week. For a Retail Supervisor role to count, your field of study should cover business, management, marketing, or a comparable discipline. Volunteer work or unpaid internships do not count toward your OPT employment requirement. Your DSO can confirm whether a specific offer qualifies.