OPT Customer Success Analyst Jobs
Customer Success Analyst roles are well-suited for F-1 OPT students, with many employers open to sponsoring H-1B visas after your initial 12-month OPT period. STEM OPT extensions apply if your degree is in a qualifying field like data analytics, information systems, or computer science, giving you up to 36 months of work authorization.
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Get Access To All JobsAssociate Director of Academic Operations & Student Success
Position Summary
The Associate Director of Academic Operations & Student Success serves as a key member of the School of Business leadership team and supports the operational, academic, assessment, and student-success functions of the School. The individual works closely with the Executive Director to ensure excellence in academic delivery, student support, accreditation readiness, faculty engagement, and continuous improvement initiatives.
The position combines administrative leadership with instructional responsibilities and plays a central role in supporting the School's growth strategy.
Responsibilities
Academic Operations:
- Support day-to-day academic operations of the School of Business.
- Coordinate course scheduling and instructional planning.
- Assist with faculty and adjunct onboarding.
- Monitor course coverage and faculty assignments.
- Support graduate program implementation and launch activities.
- Coordinate academic policy implementation and student issue resolution.
Student Success & Advising:
- Coordinate advising support efforts.
- Monitor student progression and retention indicators.
- Assist with transfer credit evaluations and degree planning.
- Support student appeals and academic review processes.
- Coordinate orientation and onboarding initiatives.
- Develop and manage student engagement initiatives.
Assessment & Accreditation:
- Support implementation of assessment plans.
- Coordinate collection of assessment artifacts and data.
- Maintain assessment calendars and reporting timelines.
- Help prepare materials related to IACBE accreditation.
- Lead continuous improvement efforts.
Digital Learning & Canvas Quality:
- Partner with Institute for Teaching Innovation (ITI) and faculty to develop and maintain schoolwide Canvas standards.
- Create and manage standardized course templates.
- Review course shells for consistency, accessibility, and quality.
- Support faculty in implementation of instructional technologies.
- Ensure alignment between course outcomes, assignments, assessments, and accreditation expectations.
- Lead ongoing efforts to improve the digital student experience.
Experiential Learning & Employer Partnerships:
- Support internship and experiential learning initiatives.
- Assist with coordination of employer engagement activities.
- Help facilitate advisory board initiatives.
- Assist in identifying consulting projects and employer-sponsored experiences.
- Coordinate student participation in experiential learning opportunities.
Communications & Outreach:
- Support communications initiatives and student storytelling.
- Assist with School events and recruitment activities.
- Coordinate student ambassador and social media engagement efforts.
- Contribute to marketing and enrollment-support initiatives.
Teaching Responsibilities:
- Teach undergraduate and/or graduate courses based on qualifications and School needs.
- Participate in curriculum development and course revision efforts.
- Support and initiate innovative instructional approaches and experiential learning initiatives.
Preferred Qualifications
- Master's degree in Business, Management, Education, or related field (doctorate preferred).
- Experience teaching or in higher education administration, student success, academic operations, learning and development, or instructional design.
- Demonstrated experience with Canvas or other LMS platforms.
- Knowledge of accreditation and assessment processes preferred.
- Strong project management and organizational skills.
- Excellent communication and relationship-building abilities.
- Ability to work effectively with students, faculty, employers, and external partners.
Work Remotely - No
Work Location: Buffalo, NY
Job Type: Full-Time, Exempt
Pay: $75,000 - $95,000 Annually
Additional Salary Information
The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.
About D'Youville University:
Shaping the Future of Education at D'Youville University
D’Youville University, a nationally ranked private university in Buffalo, New York, is transforming lives through a unique blend of academics and holistic development. Committed to promoting a health mind, body, and spirit, D’Youville empowers individuals to realize their potential, thrive in their careers, and make meaningful contributions to society.
A Dynamic and Purpose-Driven Community
Located on Buffalo’s vibrant West Side, just blocks from a bustling downtown, D’Youville University is deeply embedded in an energetic, diverse urban landscape. Under the visionary leadership of President Lorrie Clemo, the university is undergoing an exciting evolution, with innovative initiatives designed to meet societal needs, elevate student experiences, expand career readiness, and solidify our role as a leader in 21st-century education.
A Place for Growth and Innovation
D’Youville University offers education across health sciences and business, with a range of degree levels, advanced certificates, accelerated paths, and community-engaged learning experiences. Our dedication to preparing students for successful careers is showcased in our national ranking for social mobility making us the top private university in the City of Buffalo.
Why Work with Us?
As a D’Youville University Saint, you’ll be joining a collaborative, innovation-driven community committed to academic excellence, social responsibility, and transformative growth. When you join our team, you’ll have the opportunity to contribute to a university making a real difference—for our students, our community, and our world. Explore the possibilities at dyu.edu.
All job offers are contingent upon legal authorization to work in New York State as determined by the NYS Department of Labor.
Associate Director of Academic Operations & Student Success
Position Summary
The Associate Director of Academic Operations & Student Success serves as a key member of the School of Business leadership team and supports the operational, academic, assessment, and student-success functions of the School. The individual works closely with the Executive Director to ensure excellence in academic delivery, student support, accreditation readiness, faculty engagement, and continuous improvement initiatives.
The position combines administrative leadership with instructional responsibilities and plays a central role in supporting the School's growth strategy.
Responsibilities
Academic Operations:
- Support day-to-day academic operations of the School of Business.
- Coordinate course scheduling and instructional planning.
- Assist with faculty and adjunct onboarding.
- Monitor course coverage and faculty assignments.
- Support graduate program implementation and launch activities.
- Coordinate academic policy implementation and student issue resolution.
Student Success & Advising:
- Coordinate advising support efforts.
- Monitor student progression and retention indicators.
- Assist with transfer credit evaluations and degree planning.
- Support student appeals and academic review processes.
- Coordinate orientation and onboarding initiatives.
- Develop and manage student engagement initiatives.
Assessment & Accreditation:
- Support implementation of assessment plans.
- Coordinate collection of assessment artifacts and data.
- Maintain assessment calendars and reporting timelines.
- Help prepare materials related to IACBE accreditation.
- Lead continuous improvement efforts.
Digital Learning & Canvas Quality:
- Partner with Institute for Teaching Innovation (ITI) and faculty to develop and maintain schoolwide Canvas standards.
- Create and manage standardized course templates.
- Review course shells for consistency, accessibility, and quality.
- Support faculty in implementation of instructional technologies.
- Ensure alignment between course outcomes, assignments, assessments, and accreditation expectations.
- Lead ongoing efforts to improve the digital student experience.
Experiential Learning & Employer Partnerships:
- Support internship and experiential learning initiatives.
- Assist with coordination of employer engagement activities.
- Help facilitate advisory board initiatives.
- Assist in identifying consulting projects and employer-sponsored experiences.
- Coordinate student participation in experiential learning opportunities.
Communications & Outreach:
- Support communications initiatives and student storytelling.
- Assist with School events and recruitment activities.
- Coordinate student ambassador and social media engagement efforts.
- Contribute to marketing and enrollment-support initiatives.
Teaching Responsibilities:
- Teach undergraduate and/or graduate courses based on qualifications and School needs.
- Participate in curriculum development and course revision efforts.
- Support and initiate innovative instructional approaches and experiential learning initiatives.
Preferred Qualifications
- Master's degree in Business, Management, Education, or related field (doctorate preferred).
- Experience teaching or in higher education administration, student success, academic operations, learning and development, or instructional design.
- Demonstrated experience with Canvas or other LMS platforms.
- Knowledge of accreditation and assessment processes preferred.
- Strong project management and organizational skills.
- Excellent communication and relationship-building abilities.
- Ability to work effectively with students, faculty, employers, and external partners.
Work Remotely - No
Work Location: Buffalo, NY
Job Type: Full-Time, Exempt
Pay: $75,000 - $95,000 Annually
Additional Salary Information
The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.
About D'Youville University:
Shaping the Future of Education at D'Youville University
D’Youville University, a nationally ranked private university in Buffalo, New York, is transforming lives through a unique blend of academics and holistic development. Committed to promoting a health mind, body, and spirit, D’Youville empowers individuals to realize their potential, thrive in their careers, and make meaningful contributions to society.
A Dynamic and Purpose-Driven Community
Located on Buffalo’s vibrant West Side, just blocks from a bustling downtown, D’Youville University is deeply embedded in an energetic, diverse urban landscape. Under the visionary leadership of President Lorrie Clemo, the university is undergoing an exciting evolution, with innovative initiatives designed to meet societal needs, elevate student experiences, expand career readiness, and solidify our role as a leader in 21st-century education.
A Place for Growth and Innovation
D’Youville University offers education across health sciences and business, with a range of degree levels, advanced certificates, accelerated paths, and community-engaged learning experiences. Our dedication to preparing students for successful careers is showcased in our national ranking for social mobility making us the top private university in the City of Buffalo.
Why Work with Us?
As a D’Youville University Saint, you’ll be joining a collaborative, innovation-driven community committed to academic excellence, social responsibility, and transformative growth. When you join our team, you’ll have the opportunity to contribute to a university making a real difference—for our students, our community, and our world. Explore the possibilities at dyu.edu.
All job offers are contingent upon legal authorization to work in New York State as determined by the NYS Department of Labor.
See all 256+ OPT Customer Success Analyst Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Customer Success Analyst Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as a Customer Success Analyst
Target companies with H-1B sponsorship history
Search OFLC disclosure data to identify companies that have sponsored Customer Success Analyst roles before. SaaS companies, enterprise software firms, and tech-enabled services businesses are among the most consistent sponsors for this role type.
Highlight data and technical skills prominently
Customer Success Analyst roles that involve CRM data, SQL queries, or product analytics are easier to sponsor under H-1B specialty occupation criteria. Employers can more clearly justify the degree requirement when the role has a defined technical component.
Confirm your STEM OPT eligibility before applying
If your degree is in information systems, data science, or a related STEM field, you may qualify for a 24-month STEM OPT extension. This gives employers up to 36 months to complete H-1B sponsorship, which significantly reduces their timeline pressure.
Bring up OPT authorization early and clearly
Mention your OPT status in your cover letter or initial recruiter screen. Framing it as current, active work authorization, rather than waiting until an offer stage, filters out employers who won't sponsor and saves time on both sides.
Focus on customer retention metrics in your resume
Quantify outcomes like churn reduction, NPS improvement, or renewal rates. Employers who see measurable business impact are more likely to invest in sponsorship. Vague experience descriptions give them less reason to navigate the visa process for you.
Use Migrate Mate to find OPT-friendly openings
Migrate Mate filters Customer Success Analyst jobs by sponsorship willingness, so you're not manually screening hundreds of postings. Focusing your applications on employers already open to OPT students reduces rejection and shortens your job search timeline.
Customer Success Analyst OPT: Frequently Asked Questions
Can I work as a Customer Success Analyst on F-1 OPT?
Yes. F-1 OPT authorizes you to work full-time in a role directly related to your field of study. Customer Success Analyst positions typically require a degree in business, communications, information systems, or a related field, so most qualify. Make sure your offer letter reflects a role consistent with your degree before your OPT start date.
Does a Customer Success Analyst role qualify for STEM OPT extension?
It depends on your degree, not just the job title. If your degree is in a STEM-designated field such as data science, information systems, or computer science, and your role involves meaningful data analysis or technical work, you may qualify. Your employer also needs to be enrolled in E-Verify to participate in the STEM OPT extension program.
How do I find Customer Success Analyst jobs that will sponsor my visa?
Migrate Mate is built specifically for this. It surfaces Customer Success Analyst roles from employers with a track record of OPT and H-1B sponsorship, so you're not guessing which companies are open to international candidates. Filtering by sponsorship status from the start saves significant time compared to applying broadly and finding out at the offer stage.
Will employers sponsor H-1B visas for Customer Success Analyst roles?
Some will. SaaS companies, enterprise software businesses, and technology services firms are among the most active sponsors for this role category. The key factor is whether the employer can demonstrate the position requires a specific bachelor's degree, which is the core H-1B specialty occupation requirement. Roles with a defined analytical or technical component are easier to sponsor than general account management positions.
What happens to my OPT if my Customer Success Analyst job ends before my authorization expires?
You enter a 60-day grace period starting from your last day of employment. During that window, you can find a new qualifying role, apply for a change of status, or prepare to depart. You cannot work during the grace period. If you secure a new Customer Success Analyst position, your DSO updates your SEVIS record to reflect the new employer and employment start date.