OPT Application Support Specialist Jobs
Application Support Specialist roles are a strong fit for F-1 OPT students with degrees in computer science, information systems, or a related technical field. Most positions qualify as STEM OPT-eligible, giving you up to 36 months of work authorization and meaningful time to build a career in enterprise software and IT operations.
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Get Access To All JobsWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
You’ll be joining CIBC’s Capital Markets Technology group as a member of the Fixed Income Production Support team. As an Application Support Consultant, you’ll bring extensive technical and operational expertise to facilitate, support and provide service delivery for our applications and advise on developing processes in order to enhance them.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 4-5 days per week on-site, while other days will be remote.
How You’ll Succeed
- Problem Resolution: Identify and resolve high to critically complex production problems for support of applications. Make decisions and think critically when solving problems.
- Collaborate: Work closely with Business Analysts and Developers on bug fixes and new product releases that will be added to our supported portfolio. Advise on and research all aspects of effective and efficient application or technical service delivery.
- Relationship Management: Establish and build healthy working relations with the line of business we support as well as other related teams; work with external vendors and various technical teams to restore service during outages and to perform application validation after regular infrastructure maintenance. Communicate effectively with others verbally, recognizing that it's more than just language but tone and style. Influence others to impact decisions and behaviors internally and with external vendors.
- Monitoring: Monitor and analyze services to identify opportunities for improvement and recommend solutions.
Who You Are
- You can demonstrate experience with: 3 - 5 years of supporting a Front Office Trading Application (Fixed Income exposure preferred) and working with Traders directly with their questions/inquiries. Strong technical troubleshooting ability including knowledge of approaches, tools and techniques for anticipating, recognizing, and resolving technical (software, application or operational) problems and interpreting server logs. You have working knowledge of the following trading systems: Bloomberg TOMS or Broadway. Expertise navigating a Unix environment and reading basic scripts (Python/Shell), writing SQL queries for day to day troubleshooting and for creating ad-hoc reports as required. Have used and/or configured ITRS real-time monitoring tool.
- You have a degree in Computer Science or a relevant field.
- You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
- You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
California residents — your privacy rights regarding your actual or prospective employment
At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $120,000-140,000 USD for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employees’ needs, including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.
LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
-
Subject to plan and program terms and conditions
What you need to know
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
You’ll be joining CIBC’s Capital Markets Technology group as a member of the Fixed Income Production Support team. As an Application Support Consultant, you’ll bring extensive technical and operational expertise to facilitate, support and provide service delivery for our applications and advise on developing processes in order to enhance them.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 4-5 days per week on-site, while other days will be remote.
How You’ll Succeed
- Problem Resolution: Identify and resolve high to critically complex production problems for support of applications. Make decisions and think critically when solving problems.
- Collaborate: Work closely with Business Analysts and Developers on bug fixes and new product releases that will be added to our supported portfolio. Advise on and research all aspects of effective and efficient application or technical service delivery.
- Relationship Management: Establish and build healthy working relations with the line of business we support as well as other related teams; work with external vendors and various technical teams to restore service during outages and to perform application validation after regular infrastructure maintenance. Communicate effectively with others verbally, recognizing that it's more than just language but tone and style. Influence others to impact decisions and behaviors internally and with external vendors.
- Monitoring: Monitor and analyze services to identify opportunities for improvement and recommend solutions.
Who You Are
- You can demonstrate experience with: 3 - 5 years of supporting a Front Office Trading Application (Fixed Income exposure preferred) and working with Traders directly with their questions/inquiries. Strong technical troubleshooting ability including knowledge of approaches, tools and techniques for anticipating, recognizing, and resolving technical (software, application or operational) problems and interpreting server logs. You have working knowledge of the following trading systems: Bloomberg TOMS or Broadway. Expertise navigating a Unix environment and reading basic scripts (Python/Shell), writing SQL queries for day to day troubleshooting and for creating ad-hoc reports as required. Have used and/or configured ITRS real-time monitoring tool.
- You have a degree in Computer Science or a relevant field.
- You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
- You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
California residents — your privacy rights regarding your actual or prospective employment
At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $120,000-140,000 USD for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employees’ needs, including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.
LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
-
Subject to plan and program terms and conditions
What you need to know
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
See all 50+ OPT Application Support Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Application Support Specialist Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as an Application Support Specialist
Lead with your technical troubleshooting experience
Hiring managers want proof you can diagnose and resolve software issues under pressure. Highlight specific tools you've supported, ticketing systems you've used, and measurable outcomes like resolution times or ticket volume handled during internships or academic projects.
Confirm STEM OPT eligibility before applying
Application Support Specialist roles typically qualify for the 24-month STEM OPT extension if your degree is in computer science, information systems, or engineering. Verify your CIP code with your DSO before targeting roles, so you can confidently communicate your full authorization window to employers.
Target companies with existing OPT hiring infrastructure
Mid-size technology firms and enterprise software companies regularly hire OPT students for support roles. Focus on employers who have filed E-Verify enrollment and have supported prior OPT or H-1B visa workers, as they understand the process and face fewer internal compliance hurdles.
Address your OPT timeline proactively in interviews
Employers worry about work authorization gaps. Come prepared to explain your OPT start date, when your EAD arrives, and your STEM extension eligibility. A clear, confident explanation reduces hesitation and signals you've done the paperwork groundwork on your end.
Showcase cross-functional communication skills
Application Support roles sit between technical teams and end users. Demonstrate in your resume and interviews that you can translate complex issues into plain language. Include examples of documentation you've written, training sessions you've led, or stakeholder updates you've delivered.
Get certified in platforms commonly used in support roles
Certifications in Salesforce, ServiceNow, or ITIL signal job readiness and reduce employer risk concerns around hiring an OPT student. Even entry-level credentials differentiate you from candidates with similar academic backgrounds and show initiative beyond coursework.
Application Support Specialist OPT: Frequently Asked Questions
Do Application Support Specialist roles qualify for the STEM OPT extension?
Most Application Support Specialist positions qualify for the 24-month STEM OPT extension if your degree is in computer science, information systems, information technology, or a related STEM field. The role must involve applying STEM knowledge directly, which application support work typically satisfies. Confirm your specific degree CIP code with your DSO to verify eligibility before accepting an offer.
How do I find Application Support Specialist jobs that sponsor OPT students?
Migrate Mate is built specifically for F-1 OPT students and filters for employers who are open to OPT work authorization, so you're not wasting time on postings from companies that won't consider your situation. Application Support roles appear across industries including healthcare IT, fintech, and enterprise software, and Migrate Mate surfaces relevant openings with sponsorship context included.
Can I work as an Application Support Specialist on post-completion OPT before my STEM extension is approved?
Yes. You can work for a single employer on your initial 12-month post-completion OPT while your STEM extension application is pending with USCIS, as long as you file before your current EAD expires and your employer is enrolled in E-Verify. Your work authorization automatically continues during the processing period, which is known as the cap-gap rule for STEM extension filers.
What do employers typically ask about OPT during interviews for Application Support roles?
Employers most commonly ask about your EAD start date, how long you're authorized to work, and whether your role qualifies for a STEM extension. For Application Support positions specifically, some hiring managers also ask whether your degree field is relevant enough to satisfy STEM OPT requirements. Having a clear, one-minute explanation ready that covers your authorization timeline and STEM eligibility removes most employer hesitation.
Does an Application Support Specialist role have to be full-time to satisfy OPT requirements?
Yes. USCIS requires that post-completion OPT employment be at least 20 hours per week and directly related to your degree field. Most Application Support Specialist positions are full-time, which easily satisfies this threshold. Part-time arrangements can qualify if they meet the 20-hour minimum, but you should document how the role connects to your field of study in case your DSO or USCIS requests verification.