OPT Application Support Specialist Jobs
Application Support Specialist roles are a strong fit for F-1 OPT students with degrees in computer science, information systems, or a related technical field. Most positions qualify as STEM OPT-eligible, giving you up to 36 months of work authorization and meaningful time to build a career in enterprise software and IT operations.
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Novant Health is seeking a strategic, operationally strong, and solutions-oriented Manager of HR Technology Application Support to lead teams responsible for supporting, optimizing, and advancing enterprise Human Resources systems and applications. This role is ideal for a leader who can independently drive execution, balance operational excellence with long-term strategy, and create structure, accountability, and continuous improvement across a complex HR technology environment.
The Manager, HR Technology Application Support will provide leadership across multiple HR technology platforms, partnering across HR, IT, vendors, and operational stakeholders to improve workflows, system functionality, reporting, and user experience. This leader will serve as a key partner to HR leadership, ensuring systems, processes, and operational delivery effectively support business objectives, organizational growth, and evolving workforce needs.
This is a remote opportunity, with preference given to candidates located in a Novant Health market.
What We're Looking For:
Education: 4 Year / Bachelors Degree in Human Resources, Labor Relations, Computer Science; required.
Experience:
- Three years of Information Systems experience, required.
- Three years of Management Information Systems; Broad knowledge of a variety of computer systems and technologies (Infor/GHR) experience, required.
- Lead and develop teams responsible for enterprise HR technology support, operational delivery, enhancements, and continuous improvement across multiple platforms and workstreams.
- Provide strategic direction for HR systems support, optimization, and continuous improvement initiatives.
- Establish prioritization, accountability, and operational discipline across competing operational demands, projects, stakeholder needs, and strategic initiatives.
- Oversee the support and functionality of HR technology platforms including Infor HR Talent, Workforce Management (WFM), iCIMS, iLearn, and other HR systems.
- Partner with operational leaders and stakeholders to translate business needs into scalable workflows, process improvements, and technology-enabled solutions.
- Collaborate across HR leaders, Workforce Insights, and stakeholders to analyze operational and workforce data, identifying trends, risks, and opportunities related to recruitment, retention, engagement, staffing, and compliance.
- Ensure accuracy, reliability, and integrity of HR reporting, analytics, and system-generated data through coordination with data owners, reporting partners, and stakeholders.
- Lead root-cause analysis and operational problem-solving efforts, developing recommendations to improve processes, forecasting accuracy, and operational effectiveness.
- Facilitate current and future-state workflow discussions, conduct gap analyses, and support implementation of process and technology enhancements.
- Drive adoption of technology solutions and promote best practices related to automation, process improvement, and system utilization.
- Build and maintain strong partnerships across HR, IT, and business leadership to align priorities, navigate competing stakeholder needs, and enable integrated workforce technology solutions.
- Lead projects and operational initiatives from planning through execution, maintaining visibility into progress, risks, dependencies, and stakeholder communication.
- Ensure HR technology platforms, system updates, and operational practices remain aligned with organizational policies, data privacy standards, and applicable regulatory requirements.
What We’re Looking For
- Leadership experience managing and developing teams supporting enterprise HR systems, operational delivery, or business technology environments.
- Ability to independently lead operational execution, manage competing priorities, and maintain momentum across multiple systems, projects, and stakeholder demands.
- Leadership style grounded in coaching, accountability, ownership, and team development.
- Demonstrated success navigating ambiguity, organizational complexity, and evolving priorities while maintaining structure, accountability, and execution.
- Strategic mindset with the ability to balance current operational demands and long-term organizational goals.
- Experience managing multiple systems, workstreams, projects, and stakeholders within a fast-paced environment.
- Background leading process improvement, workflow optimization, systems implementation, or digital transformation initiatives.
- Analytical, consultative, and problem-solving skills with the ability to translate business needs into technical and operational requirements, interpret technical concepts for business stakeholders, and turn data into actionable recommendations.
- Excellent communication and relationship-building skills with the ability to influence, build alignment, and collaborate across all levels of the organization.
- Organized, action-oriented work style with the capacity to drive projects through completion despite competing priorities or challenges.
- Critical thinking, adaptability, and resilience in navigating change, complexity, and evolving priorities.
- Passion for technology, innovation, operational excellence, and continuous improvement.
Preferred Qualifications
- Experience supporting HR technology platforms such as Infor HR Talent, Infor WFM, iCIMS, iLearn (Cornerstone LMS), or similar enterprise systems.
- Experience supporting HR technology portfolios within healthcare or other large, complex, highly matrixed organizations.
- Knowledge of enterprise HR systems, operational reporting, data integrity, and compliance considerations within complex organizations.
- Demonstrated curiosity, learning agility, and comfort operating within evolving technology and operational environments.
What We Offer:
Novant Health is seeking a strategic, operationally strong, and solutions-oriented Manager of HR Technology Application Support to lead teams responsible for supporting, optimizing, and advancing enterprise Human Resources systems and applications. This role is ideal for a leader who can independently drive execution, balance operational excellence with long-term strategy, and create structure, accountability, and continuous improvement across a complex HR technology environment.
The Manager, HR Technology Application Support will provide leadership across multiple HR technology platforms, partnering across HR, IT, vendors, and operational stakeholders to improve workflows, system functionality, reporting, and user experience. This leader will serve as a key partner to HR leadership, ensuring systems, processes, and operational delivery effectively support business objectives, organizational growth, and evolving workforce needs.
This is a remote opportunity, with preference given to candidates located in a Novant Health market.
What We're Looking For:
Education: 4 Year / Bachelors Degree in Human Resources, Labor Relations, Computer Science; required.
Experience:
- Three years of Information Systems experience, required.
- Three years of Management Information Systems; Broad knowledge of a variety of computer systems and technologies (Infor/GHR) experience, required.
- Lead and develop teams responsible for enterprise HR technology support, operational delivery, enhancements, and continuous improvement across multiple platforms and workstreams.
- Provide strategic direction for HR systems support, optimization, and continuous improvement initiatives.
- Establish prioritization, accountability, and operational discipline across competing operational demands, projects, stakeholder needs, and strategic initiatives.
- Oversee the support and functionality of HR technology platforms including Infor HR Talent, Workforce Management (WFM), iCIMS, iLearn, and other HR systems.
- Partner with operational leaders and stakeholders to translate business needs into scalable workflows, process improvements, and technology-enabled solutions.
- Collaborate across HR leaders, Workforce Insights, and stakeholders to analyze operational and workforce data, identifying trends, risks, and opportunities related to recruitment, retention, engagement, staffing, and compliance.
- Ensure accuracy, reliability, and integrity of HR reporting, analytics, and system-generated data through coordination with data owners, reporting partners, and stakeholders.
- Lead root-cause analysis and operational problem-solving efforts, developing recommendations to improve processes, forecasting accuracy, and operational effectiveness.
- Facilitate current and future-state workflow discussions, conduct gap analyses, and support implementation of process and technology enhancements.
- Drive adoption of technology solutions and promote best practices related to automation, process improvement, and system utilization.
- Build and maintain strong partnerships across HR, IT, and business leadership to align priorities, navigate competing stakeholder needs, and enable integrated workforce technology solutions.
- Lead projects and operational initiatives from planning through execution, maintaining visibility into progress, risks, dependencies, and stakeholder communication.
- Ensure HR technology platforms, system updates, and operational practices remain aligned with organizational policies, data privacy standards, and applicable regulatory requirements.
What We’re Looking For
- Leadership experience managing and developing teams supporting enterprise HR systems, operational delivery, or business technology environments.
- Ability to independently lead operational execution, manage competing priorities, and maintain momentum across multiple systems, projects, and stakeholder demands.
- Leadership style grounded in coaching, accountability, ownership, and team development.
- Demonstrated success navigating ambiguity, organizational complexity, and evolving priorities while maintaining structure, accountability, and execution.
- Strategic mindset with the ability to balance current operational demands and long-term organizational goals.
- Experience managing multiple systems, workstreams, projects, and stakeholders within a fast-paced environment.
- Background leading process improvement, workflow optimization, systems implementation, or digital transformation initiatives.
- Analytical, consultative, and problem-solving skills with the ability to translate business needs into technical and operational requirements, interpret technical concepts for business stakeholders, and turn data into actionable recommendations.
- Excellent communication and relationship-building skills with the ability to influence, build alignment, and collaborate across all levels of the organization.
- Organized, action-oriented work style with the capacity to drive projects through completion despite competing priorities or challenges.
- Critical thinking, adaptability, and resilience in navigating change, complexity, and evolving priorities.
- Passion for technology, innovation, operational excellence, and continuous improvement.
Preferred Qualifications
- Experience supporting HR technology platforms such as Infor HR Talent, Infor WFM, iCIMS, iLearn (Cornerstone LMS), or similar enterprise systems.
- Experience supporting HR technology portfolios within healthcare or other large, complex, highly matrixed organizations.
- Knowledge of enterprise HR systems, operational reporting, data integrity, and compliance considerations within complex organizations.
- Demonstrated curiosity, learning agility, and comfort operating within evolving technology and operational environments.
See all 55+ OPT Application Support Specialist Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as an Application Support Specialist
Lead with your technical troubleshooting experience
Hiring managers want proof you can diagnose and resolve software issues under pressure. Highlight specific tools you've supported, ticketing systems you've used, and measurable outcomes like resolution times or ticket volume handled during internships or academic projects.
Confirm STEM OPT eligibility before applying
Application Support Specialist roles typically qualify for the 24-month STEM OPT extension if your degree is in computer science, information systems, or engineering. Verify your CIP code with your DSO before targeting roles, so you can confidently communicate your full authorization window to employers.
Target companies with existing OPT hiring infrastructure
Mid-size technology firms and enterprise software companies regularly hire OPT students for support roles. Focus on employers who have filed E-Verify enrollment and have supported prior OPT or H-1B visa workers, as they understand the process and face fewer internal compliance hurdles.
Address your OPT timeline proactively in interviews
Employers worry about work authorization gaps. Come prepared to explain your OPT start date, when your EAD arrives, and your STEM extension eligibility. A clear, confident explanation reduces hesitation and signals you've done the paperwork groundwork on your end.
Showcase cross-functional communication skills
Application Support roles sit between technical teams and end users. Demonstrate in your resume and interviews that you can translate complex issues into plain language. Include examples of documentation you've written, training sessions you've led, or stakeholder updates you've delivered.
Get certified in platforms commonly used in support roles
Certifications in Salesforce, ServiceNow, or ITIL signal job readiness and reduce employer risk concerns around hiring an OPT student. Even entry-level credentials differentiate you from candidates with similar academic backgrounds and show initiative beyond coursework.
Application Support Specialist OPT: Frequently Asked Questions
Do Application Support Specialist roles qualify for the STEM OPT extension?
Most Application Support Specialist positions qualify for the 24-month STEM OPT extension if your degree is in computer science, information systems, information technology, or a related STEM field. The role must involve applying STEM knowledge directly, which application support work typically satisfies. Confirm your specific degree CIP code with your DSO to verify eligibility before accepting an offer.
How do I find Application Support Specialist jobs that sponsor OPT students?
Migrate Mate is built specifically for F-1 OPT students and filters for employers who are open to OPT work authorization, so you're not wasting time on postings from companies that won't consider your situation. Application Support roles appear across industries including healthcare IT, fintech, and enterprise software, and Migrate Mate surfaces relevant openings with sponsorship context included.
Can I work as an Application Support Specialist on post-completion OPT before my STEM extension is approved?
Yes. You can work for a single employer on your initial 12-month post-completion OPT while your STEM extension application is pending with USCIS, as long as you file before your current EAD expires and your employer is enrolled in E-Verify. Your work authorization automatically continues during the processing period, which is known as the cap-gap rule for STEM extension filers.
What do employers typically ask about OPT during interviews for Application Support roles?
Employers most commonly ask about your EAD start date, how long you're authorized to work, and whether your role qualifies for a STEM extension. For Application Support positions specifically, some hiring managers also ask whether your degree field is relevant enough to satisfy STEM OPT requirements. Having a clear, one-minute explanation ready that covers your authorization timeline and STEM eligibility removes most employer hesitation.
Does an Application Support Specialist role have to be full-time to satisfy OPT requirements?
Yes. USCIS requires that post-completion OPT employment be at least 20 hours per week and directly related to your degree field. Most Application Support Specialist positions are full-time, which easily satisfies this threshold. Part-time arrangements can qualify if they meet the 20-hour minimum, but you should document how the role connects to your field of study in case your DSO or USCIS requests verification.