OPT Customer Success Director Jobs
Customer Success Director roles sit at the intersection of relationship management and business growth, making them a strong fit for OPT students with a background in business, communication, or a related field. Most employers sponsoring these positions are experienced with H-1B visa and are comfortable hiring on OPT with STEM or standard 12-month authorization.
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Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
We are currently hiring a Development Director in our Oregon & Southwest Washington market. The Director will generate revenue for our Leaders of Impact, Woman of Impact, and Teen of Impact fundraising campaigns.
This field-based role will involve travel throughout the greater Portland and Vancouver area.
We have a fast-paced sales type of environment with the main responsibility of driving revenue in support of our mission. We offer a base salary with the potential to earn an incentive up to 25% of your base pay. The potential incentive is based on achieving certain revenue targets and triggers.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
- Directly drive peer-to-peer fundraising strategies to achieve overall revenue goals. Secure financial contributions by conducting exploratory meetings and revenue generation-focused sales calls. Appropriately document scheduled appointments and results.
- Recruit, engage and recognize high-level volunteers for participation in local, competitive fundraising campaigns. Provide effective orientation, training, and ongoing coaching for recruited volunteers to maximize revenue and volunteer experience.
- Identify and network with key donors and volunteers. Work collaboratively with volunteers and donors as well as internal staff to broaden the volunteer network and increase mission impact and campaign income. Develop and manage year-round cultivation plans ensuring superior donor relations.
- Organize local donor cultivation events and prospect high-impact donors and volunteers. Manage event logistics - digitally and in-person.
- Collaborate with partners across the Division, Region and Association-wide team to ensure full alignment with vision and goals and provide consistent support in all aspects of fundraising and other assigned organizational initiatives. Proactively communicates information for effective account management and customer service.
- Ensure full compliance with appropriate operational and financial requirements and practices and within the financial capacity available. Operates in accordance with the American Heart Association's Fiscal Standard policies and all applicable laws, regulations, policies and standards.
- Manage customer and campaign information utilizing American Heart Association systems accurately, timely and completely in accordance with established guidelines.
Qualifications
- 3 years of relevant experience in fundraising, sales, or other related experience
- University/College degree or equivalent experience
- Ability to do daily local travel up to 75% and some overnight trips as needed; requires access to reliable transportation at all times on an immediate basis
- Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components or requesting additional assistance may be required before lifting and/or moving
- Must have at least basic knowledge and skill/proficiency with Microsoft Office
Here are some of the preferred experience and skills we are seeking:
- Experience managing and cultivating high-level leaders at the C-Suite level
- Knowledge of corporate and community networks
Compensation & Benefits
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; this position is incentive eligible based on achieving certain targets.
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills? Click here to see other opportunities.
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
LI-Hybrid
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Location: US-OR-Portland
Posted Date 12 hours ago (5/8/2026 5:51 PM)
Requisition ID 2026-17560
Job Category Field Campaigns
Position Type Full Time
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
We are currently hiring a Development Director in our Oregon & Southwest Washington market. The Director will generate revenue for our Leaders of Impact, Woman of Impact, and Teen of Impact fundraising campaigns.
This field-based role will involve travel throughout the greater Portland and Vancouver area.
We have a fast-paced sales type of environment with the main responsibility of driving revenue in support of our mission. We offer a base salary with the potential to earn an incentive up to 25% of your base pay. The potential incentive is based on achieving certain revenue targets and triggers.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
- Directly drive peer-to-peer fundraising strategies to achieve overall revenue goals. Secure financial contributions by conducting exploratory meetings and revenue generation-focused sales calls. Appropriately document scheduled appointments and results.
- Recruit, engage and recognize high-level volunteers for participation in local, competitive fundraising campaigns. Provide effective orientation, training, and ongoing coaching for recruited volunteers to maximize revenue and volunteer experience.
- Identify and network with key donors and volunteers. Work collaboratively with volunteers and donors as well as internal staff to broaden the volunteer network and increase mission impact and campaign income. Develop and manage year-round cultivation plans ensuring superior donor relations.
- Organize local donor cultivation events and prospect high-impact donors and volunteers. Manage event logistics - digitally and in-person.
- Collaborate with partners across the Division, Region and Association-wide team to ensure full alignment with vision and goals and provide consistent support in all aspects of fundraising and other assigned organizational initiatives. Proactively communicates information for effective account management and customer service.
- Ensure full compliance with appropriate operational and financial requirements and practices and within the financial capacity available. Operates in accordance with the American Heart Association's Fiscal Standard policies and all applicable laws, regulations, policies and standards.
- Manage customer and campaign information utilizing American Heart Association systems accurately, timely and completely in accordance with established guidelines.
Qualifications
- 3 years of relevant experience in fundraising, sales, or other related experience
- University/College degree or equivalent experience
- Ability to do daily local travel up to 75% and some overnight trips as needed; requires access to reliable transportation at all times on an immediate basis
- Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components or requesting additional assistance may be required before lifting and/or moving
- Must have at least basic knowledge and skill/proficiency with Microsoft Office
Here are some of the preferred experience and skills we are seeking:
- Experience managing and cultivating high-level leaders at the C-Suite level
- Knowledge of corporate and community networks
Compensation & Benefits
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; this position is incentive eligible based on achieving certain targets.
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills? Click here to see other opportunities.
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
LI-Hybrid
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Location: US-OR-Portland
Posted Date 12 hours ago (5/8/2026 5:51 PM)
Requisition ID 2026-17560
Job Category Field Campaigns
Position Type Full Time
See all 203+ OPT Customer Success Director Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Customer Success Director Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship in Customer Success Director
Target SaaS and tech companies with established CS teams
Companies with dedicated Customer Success functions, especially in B2B SaaS, are far more likely to sponsor OPT than general corporations. They hire regularly at the director level and understand work authorization timelines from prior hires.
Lead with business impact, not job duties
Director-level hiring managers want to see revenue retained, churn reduced, and NPS scores improved. Quantify your outcomes in your resume and interviews so the conversation stays on your value, not your visa status.
Clarify your OPT timeline upfront with recruiters
Be direct about how many months remain on your OPT authorization and whether you qualify for the 24-month STEM extension. Recruiters at this level appreciate clarity and can escalate H-1B visa sponsorship decisions faster.
Frame your international background as a strategic asset
Customer Success Directors who can manage global accounts or bridge cross-cultural communication gaps are genuinely valuable. Position your international experience and language skills as capabilities that strengthen the role, not background details.
Research whether the employer has filed H-1B petitions before
Employers with a history of H-1B sponsorship are significantly more likely to extend your authorization after OPT. USCIS public disclosure data shows past sponsorship patterns, which signals how seriously a company takes long-term immigration support.
Build relationships with CS leaders before applying
Director roles are frequently filled through referrals or direct outreach. Engaging with customer success leaders on professional forums, industry events, or communities before submitting applications puts you in a warmer position than cold applications alone.
Customer Success Director OPT: Frequently Asked Questions
Can I work as a Customer Success Director on OPT?
Yes, if the role qualifies as a specialty occupation related to your degree field. Customer Success Director positions typically require a bachelor's degree in business, communications, or a related discipline, which satisfies the OPT work authorization requirement. Your job duties must align with your field of study, so document that connection clearly with your employer and keep a copy on file.
Does a Customer Success Director role qualify for the STEM OPT extension?
It depends on your degree, not the job title. If your underlying degree is in a STEM-designated field such as information systems, data science, or computer science, you may qualify for the 24-month STEM extension regardless of your job title. Students with degrees in business administration, marketing, or communications typically do not qualify. Confirm your CIP code with your DSO before assuming eligibility.
How do I find Customer Success Director jobs that sponsor OPT?
Migrate Mate filters job listings specifically for OPT-sponsoring employers, which removes the guesswork of cold-applying to companies that won't support your authorization. At the director level, you're looking for established SaaS and tech companies with CS teams large enough to have dedicated director-level headcount. Smaller companies rarely have the infrastructure or legal experience to sponsor at that seniority.
Will employers hesitate to hire a Customer Success Director on OPT?
Some will, particularly smaller companies without prior immigration experience. Director-level roles often come with longer hiring timelines and more stakeholder involvement, which means your OPT expiration date can become a sticking point. The most effective approach is to engage hiring managers early, explain your timeline clearly, and target employers who have sponsored visas before. A STEM extension significantly improves your negotiating position.
What happens to my Customer Success Director role if my OPT expires before H-1B sponsorship is approved?
If your employer files your H-1B petition before your OPT expires and your application is cap-selected, you're generally protected by a cap-gap provision that extends your work authorization through September 30 of that year. If the H-1B petition isn't filed or selected in time, you'd need to stop working until another status is secured. Coordinating your OPT end date with your employer's HR and immigration counsel well in advance is critical.