OPT Front Desk Agent Jobs
Front Desk Agent roles fall under hospitality and tourism management, a field that qualifies for OPT work authorization. Many hotels, resorts, and property management companies hire F-1 students for these positions. Standard OPT gives you 12 months to gain hands-on experience in guest services, operations, and front office management.
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Get Access To All JobsCity, State:
Bozeman, Montana
Title:
Guest Service Agent
Location:
Bozeman, MT
FLSA:
Non-Exempt
Status:
Full-time
Reports to:
Front Office Manager
Pay Range:
$19 - $21 DOE
Job Summary:
The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
- Greet, register, and assign rooms to guests upon their arrival.
- Verify guest credit and establish payment methods for accommodation.
- Keep accurate records of room availability and guest accounts using property management systems.
- Compute bills, collect payments, and make change for guests.
- Perform basic bookkeeping tasks, such as balancing cash accounts.
- Issue room keys and provide necessary instructions to bell attendants.
- Review accounts and charges with guests during the check-out process.
- Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
- Transmit and receive guest messages using telephones or switchboards.
- Coordinate with housekeeping and maintenance staff to address guest-reported issues.
- Make and confirm reservations for guests.
- Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
- Previous experience in a hotel front desk or guest service role preferred.
- Strong customer service and communication skills to interact effectively with guests and staff.
- Proficiency in using property management systems and basic office software (e.g., Word, Excel).
- Ability to handle cash transactions and perform basic bookkeeping tasks.
- Excellent problem-solving abilities to resolve guest issues efficiently.
- Strong organizational skills with attention to detail in managing guest reservations and records.
- Ability to work independently and follow established hotel policies and procedures.
Work Environment:
- Primarily indoor work within the hotel’s front desk and lobby areas.
- Requires standing and walking for long periods throughout the shift.
- Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
- Flexible schedule required, including availability for evening, weekend, and holiday shifts.
- Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-05-09
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
City, State:
Bozeman, Montana
Title:
Guest Service Agent
Location:
Bozeman, MT
FLSA:
Non-Exempt
Status:
Full-time
Reports to:
Front Office Manager
Pay Range:
$19 - $21 DOE
Job Summary:
The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
- Greet, register, and assign rooms to guests upon their arrival.
- Verify guest credit and establish payment methods for accommodation.
- Keep accurate records of room availability and guest accounts using property management systems.
- Compute bills, collect payments, and make change for guests.
- Perform basic bookkeeping tasks, such as balancing cash accounts.
- Issue room keys and provide necessary instructions to bell attendants.
- Review accounts and charges with guests during the check-out process.
- Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
- Transmit and receive guest messages using telephones or switchboards.
- Coordinate with housekeeping and maintenance staff to address guest-reported issues.
- Make and confirm reservations for guests.
- Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
- Previous experience in a hotel front desk or guest service role preferred.
- Strong customer service and communication skills to interact effectively with guests and staff.
- Proficiency in using property management systems and basic office software (e.g., Word, Excel).
- Ability to handle cash transactions and perform basic bookkeeping tasks.
- Excellent problem-solving abilities to resolve guest issues efficiently.
- Strong organizational skills with attention to detail in managing guest reservations and records.
- Ability to work independently and follow established hotel policies and procedures.
Work Environment:
- Primarily indoor work within the hotel’s front desk and lobby areas.
- Requires standing and walking for long periods throughout the shift.
- Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
- Flexible schedule required, including availability for evening, weekend, and holiday shifts.
- Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-05-09
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
See all OPT Front Desk Agent Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship in Front Desk Agent
Target hospitality groups, not just individual properties
Large hotel chains like Marriott, Hilton, and Hyatt have structured HR processes and are more familiar with OPT work authorization than independent properties. A corporate employer is more likely to have handled F-1 students before.
Connect your degree field to the role explicitly
OPT requires your job to relate to your degree field. In your cover letter and interviews, articulate how hospitality management, tourism, or business coursework directly prepares you for front desk operations, guest relations, and property management systems.
Apply before your OPT start date
Employers need time to review your EAD and confirm your work authorization dates. Start applying 60 to 90 days before your OPT begins so you can realistically start on day one without rushing the hiring process or onboarding paperwork.
Clarify your authorization timeline upfront
Front desk hiring managers may not know OPT rules. Be ready to explain your EAD card, authorized period, and that no sponsorship is required from the employer during your OPT window. Reducing confusion accelerates the decision.
Highlight guest-facing and software experience
Experience with property management systems like Opera or RoomKey, and multilingual communication skills, addresses common employer concerns. These concrete qualifications reduce hesitation around hiring an OPT candidate over a candidate with unrestricted authorization.
Ask about future sponsorship early but professionally
If you want to remain in the U.S. after OPT, gauge sponsorship interest during final interviews, not initial screenings. Hospitality employers who value proven employees sometimes pursue H-1B visa or other visa options for front office staff they want to retain.
Front Desk Agent OPT: Frequently Asked Questions
Does a Front Desk Agent job qualify for OPT work authorization?
Yes, if your degree is in hospitality management, tourism, hotel administration, or a related business field. OPT requires a direct connection between your job and your major. A front desk role that involves guest services, operations, or revenue management typically satisfies that requirement. If your degree is unrelated, USCIS may not consider it qualifying employment.
Do Front Desk Agent employers need to sponsor my OPT?
No. During your OPT period, your work authorization comes from USCIS, not your employer. You present your EAD card and F-1 visa documents at onboarding, and the employer simply verifies them through Form I-9. No petition, no fees, and no immigration filings are required from the employer during your authorized OPT window.
Where can I find Front Desk Agent jobs that are open to OPT students?
Migrate Mate is built specifically for F-1 OPT students and lists Front Desk Agent roles at employers that are open to hiring candidates on work authorization. Rather than filtering through generic job boards where OPT status is never addressed, Migrate Mate surfaces relevant hospitality roles where your authorization status is already understood by the employer.
Can I work part-time as a Front Desk Agent on OPT?
Yes, but with a key restriction. USCIS requires that OPT employment be at least 20 hours per week to count as valid OPT work. Working fewer than 20 hours per week is considered unemployment under OPT rules and counts against your 90-day unemployment limit. Many front desk positions offer 25 to 40 hours per week, which satisfies the requirement.
Does Front Desk Agent experience qualify for STEM OPT extension?
No. STEM OPT extension requires a STEM-designated degree and a job in a STEM field. Hospitality and tourism degrees are not STEM-designated, and front desk roles do not qualify as STEM occupations under DHS guidelines. If you hold a STEM degree, you would need a role that directly applies that technical field to be eligible for the 24-month extension.