OPT Customer Relations Representative Jobs
Customer Relations Representative jobs are a strong fit for F-1 OPT students with communication, problem-solving, and customer-facing skills. Most roles qualify under business or communications degree fields, and employers in this space frequently hire OPT candidates with STEM OPT extension eligibility depending on your major.
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Get Access To All JobsROLE DESCRIPTION:
JACK BOYAJIAN Insurance agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a CUSTOMER RELATIONS REP with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
Responsibilities:
- MUST HAVE OR PURSUE a Property and Casualty License
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
- Dedicated to customer service.
- Able to multi-task phone calls, emails, texts from clients
- Able to quickly learn our platform and adapt to our office systems.
BENEFITS:
- Paid time off
- Wellness resources
- 401(k) matching
- Hourly
- Commissions after Licensed
- Bonus after Licensed
ABOUT THE AGENCY:
Welcome to the Jack Boyajian State Farm Agent office in Pasadena, California! My journey with State Farm began while I was earning my bachelor’s degree in business management, and since then, my career has been rooted in building lasting relationships and offering reliable guidance. With a background in industries like import/distribution, I developed a deep appreciation for customer service and efficient business operations, but it was the insurance world that truly resonated with me, giving me the opportunity to help individuals and families protect what matters most. Whether you're new to Pasadena or a long-time resident, my team and I are proud to serve Glendale, Los Angeles, East Pasadena, and nearby communities with personalized insurance options personalized to your needs.
ROLE DESCRIPTION:
JACK BOYAJIAN Insurance agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a CUSTOMER RELATIONS REP with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
Responsibilities:
- MUST HAVE OR PURSUE a Property and Casualty License
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
- Dedicated to customer service.
- Able to multi-task phone calls, emails, texts from clients
- Able to quickly learn our platform and adapt to our office systems.
BENEFITS:
- Paid time off
- Wellness resources
- 401(k) matching
- Hourly
- Commissions after Licensed
- Bonus after Licensed
ABOUT THE AGENCY:
Welcome to the Jack Boyajian State Farm Agent office in Pasadena, California! My journey with State Farm began while I was earning my bachelor’s degree in business management, and since then, my career has been rooted in building lasting relationships and offering reliable guidance. With a background in industries like import/distribution, I developed a deep appreciation for customer service and efficient business operations, but it was the insurance world that truly resonated with me, giving me the opportunity to help individuals and families protect what matters most. Whether you're new to Pasadena or a long-time resident, my team and I are proud to serve Glendale, Los Angeles, East Pasadena, and nearby communities with personalized insurance options personalized to your needs.
See all 42+ OPT Customer Relations Representative Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship in Customer Relations Representative
Lead with your communication credentials
Customer relations roles prioritize clear communication and conflict resolution. Highlight specific examples from internships, coursework, or part-time work where you resolved complaints, retained customers, or improved satisfaction scores. Concrete outcomes matter more than general claims.
Address OPT status early and confidently
Many hiring managers misunderstand OPT work authorization. Clarify upfront that OPT requires no employer sponsorship and no cost to hire. A brief, direct explanation removes hesitation before it becomes a reason to pass on your application.
Target companies with existing international teams
Employers who already have international employees on their team are more familiar with OPT authorization. Look for companies with diverse customer bases, global operations, or offices in multiple countries, as they're more likely to understand the hiring process.
Emphasize bilingual or multicultural skills
Customer relations teams that serve diverse client bases actively seek multilingual candidates. If you speak more than one language fluently, list it prominently on your resume. This turns your international background into a direct competitive advantage over domestic applicants.
Know your OPT end date and plan around it
Employers weighing a short employment window may hesitate to hire. If you're eligible for a 24-month STEM OPT extension, mention it. Knowing your authorization timeline shows preparedness and signals to employers that you can commit beyond the initial 12 months.
Prepare to discuss H-1B transition clearly
Employers in customer relations may ask about long-term work authorization. Be ready to explain the H-1B visa process briefly, including that your employer would file on your behalf. Framing it as a straightforward next step reduces concern about future sponsorship complexity.
Customer Relations Representative OPT: Frequently Asked Questions
Can I work as a Customer Relations Representative on F-1 OPT?
Yes. Customer Relations Representative roles generally qualify under OPT if the work is directly related to your field of study, such as business, communications, marketing, or a related degree. You must have an active EAD card before your start date. Your employer does not need to sponsor you or pay any fees during your OPT period.
Where can I find Customer Relations Representative jobs that accept OPT students?
Migrate Mate is built specifically for F-1 OPT students and lists Customer Relations Representative roles from employers who are open to hiring international candidates on work authorization. Searching there filters out positions where OPT students are unlikely to be considered, saving you time and reducing frustrating dead ends in your job search.
Does my degree field need to match a Customer Relations Representative role for OPT eligibility?
Yes, OPT requires that your job be directly related to your major area of study. Business administration, marketing, communications, and psychology degrees commonly support customer relations positions. If your degree is in a different field, you'll need to document how the role connects to your coursework. A STEM degree may also qualify if the employer operates in a STEM-adjacent industry.
Can I extend my OPT if I'm working as a Customer Relations Representative?
A 24-month STEM OPT extension is only available if your degree is on the STEM Designated Degree Program List. Most customer relations roles are supported by business or communications degrees, which are not STEM-designated. If your qualifying degree is in a STEM field and your employer is E-Verify registered, you may be eligible even in a non-technical customer-facing role.
What should I say to employers who are unfamiliar with OPT work authorization?
Explain that OPT is a federal work authorization program for F-1 students, that you already have or are applying for an Employment Authorization Document, and that the employer has no filing fees or sponsorship obligations during the OPT period. Most customer relations hiring managers are unfamiliar with the details, so a confident, simple explanation often resolves hesitation quickly.