OPT Application Support Analyst Jobs
Application Support Analyst roles are a strong fit for F-1 OPT students with degrees in computer science, information systems, or a related technical field. Most positions qualify as STEM OPT extensions, giving you up to 36 months of work authorization while you build hands-on enterprise software experience in the U.S.
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Get Access To All JobsPosition Summary:
The Application Support Analyst will be responsible for the day-to-day support of loanDepot’s critical applications. This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along with SharePoint, Dynamics and Power Apps.
Responsibilities:
- Intermediate skills in advanced Microsoft tool such as Dynamics 365 CRM, Salesforce, MS Power Apps, MS Power Workflow, MS SQL and Azure Log Analytics.
- Intermediate ability to query logs using Dynatrace and Kibana tools.
- Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
- Effective organizational and time management skills.
- Exceptional verbal, written and interpersonal communication skills.
- Ability to make decisions that have moderate impact on the immediate work unit and cross functional departments.
- Ability to organize and prioritize work schedules on a short-term and long-term basis.
- Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
- Ability to work with little to no supervision while performing duties.
- Ability to participate in the off-hours on-call rotation.
- Work with vendor support teams to identify the root cause and resolve issues.
Requirements
- Bachelor’s Degree preferred, or three (3) + years’ experience working in a similar field.
- Experience in the Mortgage origination and/or servicing industry preferred.
- Experience with SQL (basic read, update & insert scripting), SQL Management Studio (read, update, insert, and delete scripts), and PowerShell ++ required.
- Minimum of three (3) + years with the following technologies preferred:
- SharePoint on Prem and Cloud experience
- Microsoft Office 365 (Visio & Project a plus)
- Active Directory – OnPrem and Azure
- Ability to read and modify XML’s/JSON
- Black Matter Technologies \ ICE LOS (Empower)
- Loan Servicing Support Experience
- Experience supporting applications developed in Angular, React, MS technologies is preferred.
Why work for #teamloanDepot:
- Inclusive, diverse and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate, purposeful and customer-centric people.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and non-exempt positions.
About loanDepot:
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is $25.96-$38.94 per hour and will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Position Summary:
The Application Support Analyst will be responsible for the day-to-day support of loanDepot’s critical applications. This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along with SharePoint, Dynamics and Power Apps.
Responsibilities:
- Intermediate skills in advanced Microsoft tool such as Dynamics 365 CRM, Salesforce, MS Power Apps, MS Power Workflow, MS SQL and Azure Log Analytics.
- Intermediate ability to query logs using Dynatrace and Kibana tools.
- Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
- Effective organizational and time management skills.
- Exceptional verbal, written and interpersonal communication skills.
- Ability to make decisions that have moderate impact on the immediate work unit and cross functional departments.
- Ability to organize and prioritize work schedules on a short-term and long-term basis.
- Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
- Ability to work with little to no supervision while performing duties.
- Ability to participate in the off-hours on-call rotation.
- Work with vendor support teams to identify the root cause and resolve issues.
Requirements
- Bachelor’s Degree preferred, or three (3) + years’ experience working in a similar field.
- Experience in the Mortgage origination and/or servicing industry preferred.
- Experience with SQL (basic read, update & insert scripting), SQL Management Studio (read, update, insert, and delete scripts), and PowerShell ++ required.
- Minimum of three (3) + years with the following technologies preferred:
- SharePoint on Prem and Cloud experience
- Microsoft Office 365 (Visio & Project a plus)
- Active Directory – OnPrem and Azure
- Ability to read and modify XML’s/JSON
- Black Matter Technologies \ ICE LOS (Empower)
- Loan Servicing Support Experience
- Experience supporting applications developed in Angular, React, MS technologies is preferred.
Why work for #teamloanDepot:
- Inclusive, diverse and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate, purposeful and customer-centric people.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and non-exempt positions.
About loanDepot:
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is $25.96-$38.94 per hour and will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
See all 162+ OPT Application Support Analyst Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as an Application Support Analyst
Lead with your technical stack
Application Support Analyst roles require fluency with specific tools, such as SQL, JIRA, ServiceNow, or ERP systems. List every relevant platform you have hands-on experience with. Hiring managers scan for tool matches before reading anything else on your resume.
Highlight your STEM OPT eligibility upfront
Many employers hesitate because they assume OPT is short-term. If your degree qualifies you for a 24-month STEM extension, say so clearly in your cover letter. It shifts the conversation from risk to a three-year runway of work authorization.
Target employers already sponsoring technical roles
Companies that sponsor H-1B visas for software engineers and data analysts are far more likely to support OPT extensions for application support roles. Browse Migrate Mate to find employers with an established track record of hiring international technical candidates.
Document your troubleshooting process in interviews
Interviewers for application support roles want to see structured problem-solving. Walk through a real incident you resolved, covering how you diagnosed the issue, who you escalated to, and how you documented the fix for future reference.
Emphasize cross-functional communication experience
Application support sits between technical teams and end users. Employers want analysts who can translate error logs into plain-language explanations. If you have experience liaising between developers and non-technical stakeholders, make that visible on your resume.
Prepare your OPT paperwork before your first day
Your employer will need your EAD card and a copy of your I-20 before onboarding. Confirm with your DSO that your OPT start date aligns with your offer letter. Even a one-day gap in authorization can complicate your employment records.
Application Support Analyst OPT: Frequently Asked Questions
Do Application Support Analyst roles qualify for STEM OPT extension?
Most Application Support Analyst positions qualify for the 24-month STEM OPT extension because the role typically requires a degree in computer science, information systems, or management information systems, all of which appear on the STEM designated degree program list. Your DSO can confirm whether your specific degree and employer meet the E-Verify requirement that is mandatory for STEM extensions.
How do I find Application Support Analyst employers willing to hire OPT students?
The most efficient approach is to focus on employers who already have a history of sponsoring work visas for technical roles. Migrate Mate filters job listings specifically for OPT-eligible candidates, so you can browse Application Support Analyst openings at companies that have demonstrated willingness to hire and retain international talent rather than applying blindly and hitting visa-related rejections.
What does the E-Verify requirement mean for my STEM OPT extension?
To qualify for the 24-month STEM OPT extension, your employer must be enrolled in E-Verify, the federal online system that confirms work authorization. You should ask any potential employer whether they are E-Verify enrolled before accepting an offer. If they are not enrolled, you can still work on standard OPT, but you will not be eligible for the STEM extension, which limits your total authorized period to 12 months.
Can I work as a contractor or on a third-party placement as an Application Support Analyst on OPT?
You can work through a staffing agency or third-party placement on OPT, but the arrangement requires careful documentation. Your employer of record must be the entity that signs your training plan and EAD paperwork. For STEM OPT specifically, the end client where you are placed must also meet E-Verify enrollment requirements. Confirm all of these details with your DSO before accepting a contract role.
What happens to my OPT if my Application Support Analyst role ends before my authorization expires?
F-1 OPT allows a total of 90 days of unemployment during your standard OPT period. If you lose your Application Support Analyst role, that 90-day clock begins immediately. You do not need to leave the country right away, but you must find new employment within that window. Notify your DSO as soon as your employment ends so your SEVIS record stays accurate and your grace period is properly documented.