OPT Support Analyst Jobs
Support Analyst roles are a strong fit for F-1 OPT students with degrees in information systems, computer science, or business technology. Most positions qualify as STEM OPT extensions, giving you up to three years of work authorization. Employers in this space regularly sponsor H-1B visas for analysts who demonstrate strong technical troubleshooting and communication skills.
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Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
The Merchandising Data Services Department has an opening for an Analyst II Supplier Support.
This position is located in Pleasanton, CA.
Main responsibilities:
- On board new vendors to the organization and communicate requirements and best practices
- Write Help center documents and maintain supplier support details
- Ensure compliance with legal requirements pertaining to supplier documentation
- Document business procedures, instructions and reference materials
- Evaluate Supplier acquisitions and consolidations and execute related changes within multiple systems
- Support suppliers and internal clients on Partner Portal Application
- Implement new business transactions and business processes and provide problem solving to external partners
- Independently perform root cause analysis and develop comprehensive solutions to system and procedure issues
- Provide support to business partners on procedures and requirements
- Perform analysis and provide periodic reports on progress and opportunities
We are looking for candidates who possess the following:
- 4-year college degree or equivalent job experience.
- 2 years’ experience in retail or manufacturing industry with business processes and systems
- Strong analytical skills required
- Excellent planning and organizing skills and ability to pivot focus quickly
- Ability to effectively communicate with suppliers at all levels of experience
- Solid problem solving skills for business and technical issues, applying good judgment
- Must be service oriented and interact with a supportive approach
- Excellent oral and written communication and interpersonal skills.
- Must be self-motivated with a high degree of initiative.
- Ability to handle challenges and adapt to change.
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Pay Transparency:
Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). Associates in this position may be eligible for a quarterly bonus.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
See all 278+ OPT Support Analyst Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as a Support Analyst
Target employers with a history of STEM OPT hiring
Look for companies that have previously hired F-1 students in technical support roles. Firms with dedicated IT departments and established HR processes are more likely to understand OPT work authorization and handle the paperwork without friction.
Confirm your degree qualifies for STEM OPT extension
Support Analyst roles typically fall under CIP codes for information systems or computer science. Verify your degree is on the STEM Designated Degree Program List before applying, so you can accurately communicate your three-year OPT eligibility to employers.
Address OPT proactively in your application
Mention your OPT status and STEM extension eligibility early in conversations. Hiring managers unfamiliar with F-1 authorization often assume sponsorship costs are immediate. Clarifying that you can work legally for up to three years removes a common objection.
Emphasize H-1B transition as low-risk for employers
Support Analyst roles frequently meet H-1B specialty occupation requirements when tied to a relevant degree. Frame your long-term sponsorship timeline as predictable and manageable, giving employers confidence that hiring you is a practical long-term investment.
File your OPT extension before your initial EAD expires
Apply for your STEM OPT extension at least 90 days before your current EAD expires. If your employer has submitted the extension application on time, you receive a 180-day automatic cap-gap continuation, keeping you authorized while USCIS processes the request.
Document your technical skills in concrete terms
Support Analyst hiring managers look for evidence of ticketing systems, root cause analysis, and SLA management. Quantify your experience wherever possible. Specific examples of systems you have supported make it easier for employers to justify sponsoring a work visa.
Support Analyst OPT: Frequently Asked Questions
Do Support Analyst jobs qualify for the STEM OPT extension?
Most Support Analyst positions qualify for the STEM OPT extension if your degree is in a STEM-designated field such as information systems, computer science, or management information systems. The role itself must also be directly related to that degree. When both conditions are met, you can work for up to three years on OPT before needing H-1B sponsorship.
How do I find Support Analyst jobs that are open to OPT candidates?
Migrate Mate lists Support Analyst roles from employers who are open to hiring F-1 OPT students, so you can filter out positions that require existing green card or citizenship status. Searching a general job board makes it difficult to identify sponsorship-friendly employers quickly. Migrate Mate surfaces roles specifically relevant to your work authorization situation.
Is a Support Analyst role considered a specialty occupation for H-1B purposes?
It depends on how the role is defined. A Support Analyst position that requires applying specialized knowledge from a relevant bachelor's degree, such as diagnosing complex system issues or implementing enterprise software solutions, can meet the H-1B specialty occupation standard. Generic help desk roles that accept any degree are less likely to qualify. The job description and your degree field both matter when USCIS evaluates the petition.
What should I tell employers about my OPT work authorization timeline?
Be direct: explain that you are authorized to work in the United States on F-1 OPT and, if your degree qualifies, you are eligible for a STEM extension that extends that authorization up to three years total. This gives employers a clear runway before any H-1B sponsorship decision is required. Most employers respond better to a specific timeline than to vague references to visa status.
Can I switch employers during my OPT period as a Support Analyst?
Yes, but the new job must be directly related to your degree field and must meet the same OPT work authorization rules. If you are on a STEM OPT extension, your new employer must be enrolled in E-Verify, and you must report the employer change to your DSO within ten days. Gaps in employment longer than 90 days during standard OPT, or 150 days total across your OPT period, can jeopardize your status.