OPT Service Advisor Jobs
Service Advisor jobs are open to F-1 OPT students with degrees in automotive technology, business, or a related field. Employers in dealerships and service centers regularly hire on OPT work authorization, making this a practical path to gain U.S. work experience while your STEM OPT extension eligibility is assessed.
See All OPT Service Advisor JobsOverview
Showing 5 of 1,569+ Service Advisor jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 1,569+ Service Advisor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Advisor roles.
Get Access To All JobsINTRODUCTION
The Student Services Advisor serves as a primary front-line representative for the OneStop department within the Office of the Registrar, providing comprehensive, student-centered support throughout the academic journey. In addition to delivering high-quality service, the advisor functions as a central point of coordination, guiding students through complex university systems and policies.
The Student Services Advisor also acts as a key liaison between students and multiple campus offices. By fostering strong cross-departmental relationships, the advisor helps create a seamless and supportive student experience. The advisor plays a vital role in enhancing the overall effectiveness of OneStop services and contributing to a welcoming, efficient, and student-focused environment.
Duties
- Serve as a front-line representative for OneStop, delivering exceptional, student-centered support to students, faculty, staff, visitors, and the Pepperdine community across a variety of service areas.
- Work collaboratively as an integral member of the OneStop team, contributing to a supportive, cooperative environment that prioritizes shared goals, consistency in service and application of policy, and continuous positive improvement.
- Partner effectively with colleagues and campus partners to address inquiries, resolve issues, and ensure a seamless and efficient service experience for all constituents.
- Uphold and consistently apply FERPA regulations, ensuring the privacy and confidentiality of all student records and communications.
- Adapt to a dynamic, fast-paced environment by handling a diverse range of responsibilities, assessing and addressing urgent concerns, and adjusting to shifting priorities throughout the day.
- Provide flexible, solutions-oriented support, ensuring that the needs of students, faculty, and staff are met efficiently and effectively while maintaining excellence in service delivery.
- Assist students with a broad range of services, including registration, academic advising support, payments, record requests, enrollment verifications, ID card services, diploma processing, and other emerging needs.
- Manage a high volume of email and phone communications, ensuring all interactions are handled promptly, accurately, and with professionalism.
- Process and maintain official documentation including, but not limited to: petitions, transcript requests, student payments, and enrollment verifications; accurately file and track student records within internal systems while safeguarding sensitive information.
- Act as a liaison between students, parents, university departments and community members, facilitating clear communication and helping navigate institutional processes and resources.
- Collaborate with team members to share knowledge, support coverage needs, and contribute to cross-training efforts that enhance overall team effectiveness and service delivery. Provide support during community events as needed.
- Perform other duties as assigned.
- Uphold University mission through work performed.
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
SKILLS AND QUALIFICATIONS
Required:
- Associate’s Degree.
- Demonstrate excellence in both written and verbal communication, including strong professional writing skills and the ability to convey information clearly, accurately, and courteously.
- Proven ability to deliver high-quality customer service, with a genuine commitment to supporting and engaging with a diverse population through frequent, in-depth online and in-person interactions.
- Strong interpersonal skills, with a positive, approachable, and professional demeanor that fosters trust and effective relationships.
- Highly organized with the ability to manage multiple tasks simultaneously, prioritize effectively, and maintain attention to detail in a fast-paced environment.
- Proven ability to work in a team environment, constantly collaborating with colleagues and providing lateral feedback when necessary.
- Proficient in PC applications and standard office software, with the ability to quickly learn and adapt to new systems and technologies.
- Ability to operate standard office equipment, including computers, telephones, scanners, photocopiers, and other office technology as required by daily operations.
Preferred:
- Bachelor’s Degree.
- Proactive and forward-thinking, with the ability to anticipate needs, think beyond immediate concerns, and contribute to continuous process improvement.
- Demonstrated ability to understand, interpret, and consistently follow university policies and procedures, while also recognizing their purpose and seeking opportunities to enhance how they serve students and stakeholders.
- Experience utilizing the PeopleSoft web-based student information system or similar student information system for student records inquiry, data management, and service support.
LOCATION
This is a Regular, Nonexempt, 40 hour per week position.
EXPECTED PAY RANGE
- Expected Pay Range: $23.07 - $25.00 per hour
The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.
Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law. Pepperdine is committed to providing a work environment free from all forms of unlawful discrimination and harassment. Engaging in unlawful discrimination or harassment will result in appropriate disciplinary action, up to and including dismissal from the University.
Pepperdine is religiously affiliated with the Churches of Christ. It is the purpose of Pepperdine to pursue the very highest employment and academic standards within a context that celebrates and extends the spiritual and ethical ideals of the Christian faith. While students, faculty, and staff represent many religious backgrounds, Pepperdine is permitted under applicable law and reserves the right to seek, hire, and promote persons who support the goals and mission of the institution, including the right to prefer co-religionists who support Pepperdine's Christian mission.
Qualified individuals should be able to show respect for workplace differences, and have the ability to work effectively with individuals from different backgrounds.
Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people, property, information, and the University’s reputation; and providing comprehensive job-related information to University leaders to enable them to make prudent hiring decisions. Individuals will be required to disclose any criminal convictions on a designated form after receiving a conditional offer of employment; failure to disclose accurate information may result in withdrawal of the offer or termination of employment. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.
INTRODUCTION
The Student Services Advisor serves as a primary front-line representative for the OneStop department within the Office of the Registrar, providing comprehensive, student-centered support throughout the academic journey. In addition to delivering high-quality service, the advisor functions as a central point of coordination, guiding students through complex university systems and policies.
The Student Services Advisor also acts as a key liaison between students and multiple campus offices. By fostering strong cross-departmental relationships, the advisor helps create a seamless and supportive student experience. The advisor plays a vital role in enhancing the overall effectiveness of OneStop services and contributing to a welcoming, efficient, and student-focused environment.
Duties
- Serve as a front-line representative for OneStop, delivering exceptional, student-centered support to students, faculty, staff, visitors, and the Pepperdine community across a variety of service areas.
- Work collaboratively as an integral member of the OneStop team, contributing to a supportive, cooperative environment that prioritizes shared goals, consistency in service and application of policy, and continuous positive improvement.
- Partner effectively with colleagues and campus partners to address inquiries, resolve issues, and ensure a seamless and efficient service experience for all constituents.
- Uphold and consistently apply FERPA regulations, ensuring the privacy and confidentiality of all student records and communications.
- Adapt to a dynamic, fast-paced environment by handling a diverse range of responsibilities, assessing and addressing urgent concerns, and adjusting to shifting priorities throughout the day.
- Provide flexible, solutions-oriented support, ensuring that the needs of students, faculty, and staff are met efficiently and effectively while maintaining excellence in service delivery.
- Assist students with a broad range of services, including registration, academic advising support, payments, record requests, enrollment verifications, ID card services, diploma processing, and other emerging needs.
- Manage a high volume of email and phone communications, ensuring all interactions are handled promptly, accurately, and with professionalism.
- Process and maintain official documentation including, but not limited to: petitions, transcript requests, student payments, and enrollment verifications; accurately file and track student records within internal systems while safeguarding sensitive information.
- Act as a liaison between students, parents, university departments and community members, facilitating clear communication and helping navigate institutional processes and resources.
- Collaborate with team members to share knowledge, support coverage needs, and contribute to cross-training efforts that enhance overall team effectiveness and service delivery. Provide support during community events as needed.
- Perform other duties as assigned.
- Uphold University mission through work performed.
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
SKILLS AND QUALIFICATIONS
Required:
- Associate’s Degree.
- Demonstrate excellence in both written and verbal communication, including strong professional writing skills and the ability to convey information clearly, accurately, and courteously.
- Proven ability to deliver high-quality customer service, with a genuine commitment to supporting and engaging with a diverse population through frequent, in-depth online and in-person interactions.
- Strong interpersonal skills, with a positive, approachable, and professional demeanor that fosters trust and effective relationships.
- Highly organized with the ability to manage multiple tasks simultaneously, prioritize effectively, and maintain attention to detail in a fast-paced environment.
- Proven ability to work in a team environment, constantly collaborating with colleagues and providing lateral feedback when necessary.
- Proficient in PC applications and standard office software, with the ability to quickly learn and adapt to new systems and technologies.
- Ability to operate standard office equipment, including computers, telephones, scanners, photocopiers, and other office technology as required by daily operations.
Preferred:
- Bachelor’s Degree.
- Proactive and forward-thinking, with the ability to anticipate needs, think beyond immediate concerns, and contribute to continuous process improvement.
- Demonstrated ability to understand, interpret, and consistently follow university policies and procedures, while also recognizing their purpose and seeking opportunities to enhance how they serve students and stakeholders.
- Experience utilizing the PeopleSoft web-based student information system or similar student information system for student records inquiry, data management, and service support.
LOCATION
This is a Regular, Nonexempt, 40 hour per week position.
EXPECTED PAY RANGE
- Expected Pay Range: $23.07 - $25.00 per hour
The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.
Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law. Pepperdine is committed to providing a work environment free from all forms of unlawful discrimination and harassment. Engaging in unlawful discrimination or harassment will result in appropriate disciplinary action, up to and including dismissal from the University.
Pepperdine is religiously affiliated with the Churches of Christ. It is the purpose of Pepperdine to pursue the very highest employment and academic standards within a context that celebrates and extends the spiritual and ethical ideals of the Christian faith. While students, faculty, and staff represent many religious backgrounds, Pepperdine is permitted under applicable law and reserves the right to seek, hire, and promote persons who support the goals and mission of the institution, including the right to prefer co-religionists who support Pepperdine's Christian mission.
Qualified individuals should be able to show respect for workplace differences, and have the ability to work effectively with individuals from different backgrounds.
Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people, property, information, and the University’s reputation; and providing comprehensive job-related information to University leaders to enable them to make prudent hiring decisions. Individuals will be required to disclose any criminal convictions on a designated form after receiving a conditional offer of employment; failure to disclose accurate information may result in withdrawal of the offer or termination of employment. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.
See all 1,569+ OPT Service Advisor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Service Advisor Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship in Service Advisor
Target franchised dealership groups
Large dealership groups like AutoNation and Penske Automotive hire at volume and have HR infrastructure familiar with OPT work authorization. Smaller independent shops often lack that experience, making the sponsorship conversation harder before you even start.
Lead with your OPT authorization clearly
State your OPT status and EAD card details upfront in applications. Hiring managers in service departments aren't immigration specialists, so removing ambiguity early prevents your application from being filtered out by uninformed screeners.
Highlight bilingual communication skills
Service Advisors who speak Spanish, Mandarin, or other languages are in high demand at dealerships serving diverse markets. Frame bilingual ability as a direct business asset, giving employers a concrete reason to invest in your OPT work authorization.
Get ASE Service Consultant certification
Earning the ASE C1 Service Consultant certification signals professional credibility and reduces employer hesitation around OPT sponsorship. Certified candidates are demonstrably more qualified, making the authorization process feel like a worthwhile investment for the dealership.
Mention your full OPT timeline early
Employers worry about short authorization windows. If you have 12 months of OPT remaining, say so. If you qualify for a 24-month STEM OPT extension, explain it, because that three-year total window makes long-term hiring far more viable for them.
Use Migrate Mate to find OPT-open roles
Migrate Mate filters Service Advisor listings by OPT sponsorship willingness, so you're not cold-applying to employers who won't hire on work authorization. Focusing your effort there significantly improves your response rate and shortens your job search.
Service Advisor OPT: Frequently Asked Questions
Can F-1 OPT students work as Service Advisors in the U.S.?
Yes. Service Advisor roles qualify under OPT because they directly relate to degrees in automotive technology, business administration, and related fields. Your EAD card is your work authorization document, and most franchised dealerships can hire you without filing any additional petitions with USCIS. Confirm your degree-to-role connection is clear on your resume.
Do Service Advisor jobs qualify for the STEM OPT extension?
Possibly, depending on your degree. If you graduated with a STEM-designated degree, such as automotive engineering technology or a business analytics program on the STEM OPT list, you may qualify for a 24-month extension beyond your initial 12 months. Check your program's CIP code against the official STEM OPT designated degree list and confirm with your DSO before assuming eligibility.
How do I find Service Advisor employers willing to hire OPT students?
Migrate Mate is the most direct way to find Service Advisor openings from employers already open to OPT work authorization. The platform filters roles by sponsorship willingness, so you're not wasting time applying to dealerships that won't consider candidates on work authorization. Large dealership groups are generally your strongest targets given their HR familiarity with OPT.
What happens to my OPT status if I'm laid off from a Service Advisor role?
You have a cumulative 90-day unemployment allowance during your standard OPT period, reduced to 60 days if you're on a STEM OPT extension. The clock starts the day your employment ends. You must report the job change through your DSO and update your SEVIS record promptly. Finding a new qualifying position before you exhaust those days is critical to maintaining valid F-1 status.
Does a Service Advisor role need to be full-time for OPT compliance?
Yes. USCIS requires OPT employment to be at least 20 hours per week, and most Service Advisor positions at dealerships are full-time by nature. Part-time arrangements can satisfy the minimum threshold, but working fewer than 20 hours per week is considered unemployment for OPT purposes and counts against your 90-day limit. Full-time roles are the safer and more common path.