OPT Service Advisor Jobs
Service Advisor jobs are open to F-1 OPT students with degrees in automotive technology, business, or a related field. Employers in dealerships and service centers regularly hire on OPT work authorization, making this a practical path to gain U.S. work experience while your STEM OPT extension eligibility is assessed.
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Get Access To All JobsINTRODUCTION
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
SERVICE ADVISOR - CARTIER, NY FIFTH AVENUE
JOB MISSION
As an ambassador of client service and communication for the Maison, he/she is responsible for providing advice and technical explanations and responses to clients as it pertains to the servicing of merchandise. He/she will provide after-sales service resolutions/solutions that meet and/or exceed clients’ expectations, to ensure the highest level of client experience.
KEY RESPONSIBILITIES
Client Service and Client Communication:
- Responsible for delivering a warm and gracious welcome with each client while exhibiting Maison values and exceeding client experience expectations
- Meet and/or exceed service time frames and client expectations for Maison appropriate follow-up to service
- Must understand the client’s needs and identify and discuss appropriate solutions
- Ability to communicate and respond to clients inquiry based on strong knowledge of technical explanations of service
- Possess a strong understanding of Cartier Service Policies with the ability to execute/implement these policies to provide a Maison appropriate client experience
- Ability to perform basic product services - strap changes, bracelet sizing (non-gold), steam cleaning and cord changes.
Sales:
- Uphold the ideals of the Cartier Client Experience with a clear understanding of luxury service requirements.
- Apply client experience guidelines and technical expertise to share recommendations with client about service and product sales (straps, links)
- Ability to partner with Boutique colleagues on sales (accessories, watches and jewelry)
Daily Operational Support:
- Understand and comply with Cartier security and operational procedures (i.e. product handling, inventory control, etc.).
- Must partner and assist with Boutique daily set up and break down for opening/closing
- Assist with Boutique projects as needed (inventory, organization, restocking of supplies)
- Assist in the merchandising and overall daily maintenance of the cases (i.e. maintain proper visual standards; product maintenance and understock organization)
KEY SKILLS
Education:
- College degree preferred.
Required Experience:
- 2 to 5 years of previous experience in luxury retail, service or hospitality environment.
- General knowledge of timepiece movements and Jewellery preferred.
Technical Skills:
- Must be available to work retail hours including weekends.
- Ability to work in a fast-paced retail store environment.
- Computer and internet savvy.
- MS Office experience required, SAP knowledge preferred.
Personal Skills:
- Additional language skills (Mandarin, Portuguese, Russian) are a plus.
- Excellent interpersonal and communication skills are required.
- Strong understanding of Customer Service needs and Customer (internal and external) priorities.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
- Ability to project an approachable and professional image in personal appearance, manner, and demeanor.
WE OFFER
We care about our associate's health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future!
Compensation:
- $28-31/hr depending on prior experience.
INTRODUCTION
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
SERVICE ADVISOR - CARTIER, NY FIFTH AVENUE
JOB MISSION
As an ambassador of client service and communication for the Maison, he/she is responsible for providing advice and technical explanations and responses to clients as it pertains to the servicing of merchandise. He/she will provide after-sales service resolutions/solutions that meet and/or exceed clients’ expectations, to ensure the highest level of client experience.
KEY RESPONSIBILITIES
Client Service and Client Communication:
- Responsible for delivering a warm and gracious welcome with each client while exhibiting Maison values and exceeding client experience expectations
- Meet and/or exceed service time frames and client expectations for Maison appropriate follow-up to service
- Must understand the client’s needs and identify and discuss appropriate solutions
- Ability to communicate and respond to clients inquiry based on strong knowledge of technical explanations of service
- Possess a strong understanding of Cartier Service Policies with the ability to execute/implement these policies to provide a Maison appropriate client experience
- Ability to perform basic product services - strap changes, bracelet sizing (non-gold), steam cleaning and cord changes.
Sales:
- Uphold the ideals of the Cartier Client Experience with a clear understanding of luxury service requirements.
- Apply client experience guidelines and technical expertise to share recommendations with client about service and product sales (straps, links)
- Ability to partner with Boutique colleagues on sales (accessories, watches and jewelry)
Daily Operational Support:
- Understand and comply with Cartier security and operational procedures (i.e. product handling, inventory control, etc.).
- Must partner and assist with Boutique daily set up and break down for opening/closing
- Assist with Boutique projects as needed (inventory, organization, restocking of supplies)
- Assist in the merchandising and overall daily maintenance of the cases (i.e. maintain proper visual standards; product maintenance and understock organization)
KEY SKILLS
Education:
- College degree preferred.
Required Experience:
- 2 to 5 years of previous experience in luxury retail, service or hospitality environment.
- General knowledge of timepiece movements and Jewellery preferred.
Technical Skills:
- Must be available to work retail hours including weekends.
- Ability to work in a fast-paced retail store environment.
- Computer and internet savvy.
- MS Office experience required, SAP knowledge preferred.
Personal Skills:
- Additional language skills (Mandarin, Portuguese, Russian) are a plus.
- Excellent interpersonal and communication skills are required.
- Strong understanding of Customer Service needs and Customer (internal and external) priorities.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
- Ability to project an approachable and professional image in personal appearance, manner, and demeanor.
WE OFFER
We care about our associate's health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future!
Compensation:
- $28-31/hr depending on prior experience.
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Get Access To All JobsTips for Finding OPT Sponsorship in Service Advisor
Target franchised dealership groups
Large dealership groups like AutoNation and Penske Automotive hire at volume and have HR infrastructure familiar with OPT work authorization. Smaller independent shops often lack that experience, making the sponsorship conversation harder before you even start.
Lead with your OPT authorization clearly
State your OPT status and EAD card details upfront in applications. Hiring managers in service departments aren't immigration specialists, so removing ambiguity early prevents your application from being filtered out by uninformed screeners.
Highlight bilingual communication skills
Service Advisors who speak Spanish, Mandarin, or other languages are in high demand at dealerships serving diverse markets. Frame bilingual ability as a direct business asset, giving employers a concrete reason to invest in your OPT work authorization.
Get ASE Service Consultant certification
Earning the ASE C1 Service Consultant certification signals professional credibility and reduces employer hesitation around OPT sponsorship. Certified candidates are demonstrably more qualified, making the authorization process feel like a worthwhile investment for the dealership.
Mention your full OPT timeline early
Employers worry about short authorization windows. If you have 12 months of OPT remaining, say so. If you qualify for a 24-month STEM OPT extension, explain it, because that three-year total window makes long-term hiring far more viable for them.
Use Migrate Mate to find OPT-open roles
Migrate Mate filters Service Advisor listings by OPT sponsorship willingness, so you're not cold-applying to employers who won't hire on work authorization. Focusing your effort there significantly improves your response rate and shortens your job search.
Service Advisor OPT: Frequently Asked Questions
Can F-1 OPT students work as Service Advisors in the U.S.?
Yes. Service Advisor roles qualify under OPT because they directly relate to degrees in automotive technology, business administration, and related fields. Your EAD card is your work authorization document, and most franchised dealerships can hire you without filing any additional petitions with USCIS. Confirm your degree-to-role connection is clear on your resume.
Do Service Advisor jobs qualify for the STEM OPT extension?
Possibly, depending on your degree. If you graduated with a STEM-designated degree, such as automotive engineering technology or a business analytics program on the STEM OPT list, you may qualify for a 24-month extension beyond your initial 12 months. Check your program's CIP code against the official STEM OPT designated degree list and confirm with your DSO before assuming eligibility.
How do I find Service Advisor employers willing to hire OPT students?
Migrate Mate is the most direct way to find Service Advisor openings from employers already open to OPT work authorization. The platform filters roles by sponsorship willingness, so you're not wasting time applying to dealerships that won't consider candidates on work authorization. Large dealership groups are generally your strongest targets given their HR familiarity with OPT.
What happens to my OPT status if I'm laid off from a Service Advisor role?
You have a cumulative 90-day unemployment allowance during your standard OPT period, reduced to 60 days if you're on a STEM OPT extension. The clock starts the day your employment ends. You must report the job change through your DSO and update your SEVIS record promptly. Finding a new qualifying position before you exhaust those days is critical to maintaining valid F-1 status.
Does a Service Advisor role need to be full-time for OPT compliance?
Yes. USCIS requires OPT employment to be at least 20 hours per week, and most Service Advisor positions at dealerships are full-time by nature. Part-time arrangements can satisfy the minimum threshold, but working fewer than 20 hours per week is considered unemployment for OPT purposes and counts against your 90-day limit. Full-time roles are the safer and more common path.