OPT Field Operations Manager Jobs
Field Operations Manager roles involve overseeing on-the-ground teams, logistics, and service delivery, making them a strong fit for OPT students with degrees in operations, supply chain, industrial engineering, or business. Your 12-month OPT window (or 24-month STEM extension if eligible) gives you time to demonstrate the organizational and leadership skills these employers value.
Find OPT Field Operations Manager JobsOverview
Showing 5 of 1,468+ Field Operations Manager jobs
See all 1,468+ Field Operations Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Field Operations Manager roles.
Get Access To All JobsDESCRIPTION
The NA Delivery Service Partner (DSP) Performance Org exists to drive accountability, quality, and safety across Amazon's last mile delivery network. Our mission is to ensure that our Delivery Service Partners consistently raise the bar on customer experience and delivery quality, while actively protecting the health of the network and mitigating risk to Amazon and the communities we serve.
The DFI Performance Ops team serves as the operational backbone for multiple high-impact programs across the Delivery Service Partner and Last Mile organization. We provide these programs with operational support, including case management, high-judgment investigations, data analysis, and process improvement.
As a Performance Ops Specialist II, you will be an individual contributor operating at the intersection of operations, investigations, and cross-functional partnerships. In this role, you will conduct complex, high-judgment investigations and data-driven research that directly inform consequential decisions affecting DSPs and DSP drivers across the network. You will identify systemic process gaps, contribute to SOP development/refinement, and collaborate with Operations and Program Managers to implement scalable, lasting solutions. This requirements of this role demand the ability to manage ambiguity with confidence, balance competing priorities with sound judgment, and operate with a high degree of ownership — making it an ideal opportunity for someone who thrives in a fast-paced, high-stakes environment where their work has direct and visible impact.
Key job responsibilities
-
Executes high-judgment case investigations in accordance with established Standard Operating Procedures (SOPs), leveraging multiple Amazon internal tools to conduct thorough, accurate, and timely decision-making across supported programs.
-
Proactively identifies and escalates recurring issues, pain points, and operational risks to the appropriate stakeholders, ensuring timely resolution and visibility at the right levels of the organization.
-
Prepares and presents operational call-outs, findings, and recommendations to leadership during business reviews, communicating complex information clearly and with appropriate context.
-
Partners with cross-functional stakeholders across the Last Mile organization to operationally support programs that enable DSPs and DSP drivers to perform safely and successfully.
-
Applies broad, strategic thinking across the Last Mile space to develop holistic, scalable solutions that address both immediate operational needs and longer-term program health.
About the team
The Delivery Feedback and Insights (DFI) Performance Ops team is the operational backbone of Amazon's last mile accountability and safety programs. We partner with high-impact programs to deliver expert case management, high-judgment investigations, and data-driven process improvement at scale.
Our team is built on a culture of ownership, continuous improvement, and cross-functional collaboration. We move fast, think big, and hold ourselves to a high bar — because the decisions we make directly affect DSPs, DSP drivers, and the customers they serve. If you thrive in a dynamic environment where your work has real, visible impact, you'll find a home here.
BASIC QUALIFICATIONS
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Experience with Microsoft office tools like Word, Excel, Outlook, and OneNote
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
- Experience using Salesforce or other CRM tool
PREFERRED QUALIFICATIONS
- Experience with operations, risk, fraud investigations etc.
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience prioritizing and delivering projects on time in a fast-moving environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TN, Nashville - 16.82 - 28.07 USD hourly
DESCRIPTION
The NA Delivery Service Partner (DSP) Performance Org exists to drive accountability, quality, and safety across Amazon's last mile delivery network. Our mission is to ensure that our Delivery Service Partners consistently raise the bar on customer experience and delivery quality, while actively protecting the health of the network and mitigating risk to Amazon and the communities we serve.
The DFI Performance Ops team serves as the operational backbone for multiple high-impact programs across the Delivery Service Partner and Last Mile organization. We provide these programs with operational support, including case management, high-judgment investigations, data analysis, and process improvement.
As a Performance Ops Specialist II, you will be an individual contributor operating at the intersection of operations, investigations, and cross-functional partnerships. In this role, you will conduct complex, high-judgment investigations and data-driven research that directly inform consequential decisions affecting DSPs and DSP drivers across the network. You will identify systemic process gaps, contribute to SOP development/refinement, and collaborate with Operations and Program Managers to implement scalable, lasting solutions. This requirements of this role demand the ability to manage ambiguity with confidence, balance competing priorities with sound judgment, and operate with a high degree of ownership — making it an ideal opportunity for someone who thrives in a fast-paced, high-stakes environment where their work has direct and visible impact.
Key job responsibilities
-
Executes high-judgment case investigations in accordance with established Standard Operating Procedures (SOPs), leveraging multiple Amazon internal tools to conduct thorough, accurate, and timely decision-making across supported programs.
-
Proactively identifies and escalates recurring issues, pain points, and operational risks to the appropriate stakeholders, ensuring timely resolution and visibility at the right levels of the organization.
-
Prepares and presents operational call-outs, findings, and recommendations to leadership during business reviews, communicating complex information clearly and with appropriate context.
-
Partners with cross-functional stakeholders across the Last Mile organization to operationally support programs that enable DSPs and DSP drivers to perform safely and successfully.
-
Applies broad, strategic thinking across the Last Mile space to develop holistic, scalable solutions that address both immediate operational needs and longer-term program health.
About the team
The Delivery Feedback and Insights (DFI) Performance Ops team is the operational backbone of Amazon's last mile accountability and safety programs. We partner with high-impact programs to deliver expert case management, high-judgment investigations, and data-driven process improvement at scale.
Our team is built on a culture of ownership, continuous improvement, and cross-functional collaboration. We move fast, think big, and hold ourselves to a high bar — because the decisions we make directly affect DSPs, DSP drivers, and the customers they serve. If you thrive in a dynamic environment where your work has real, visible impact, you'll find a home here.
BASIC QUALIFICATIONS
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Experience with Microsoft office tools like Word, Excel, Outlook, and OneNote
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
- Experience using Salesforce or other CRM tool
PREFERRED QUALIFICATIONS
- Experience with operations, risk, fraud investigations etc.
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience prioritizing and delivering projects on time in a fast-moving environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TN, Nashville - 16.82 - 28.07 USD hourly
See all 1,468+ OPT Field Operations Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Field Operations Manager Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as a Field Operations Manager
Lead with quantifiable operational impact
Field operations roles are results-driven. In your resume and interviews, cite specific metrics: team size managed, cost reductions achieved, or efficiency improvements delivered. Concrete numbers signal the operational maturity employers need before committing to visa sponsorship.
Clarify your OPT authorization timeline upfront
Hiring managers often assume sponsorship is immediate and expensive. Explain that OPT lets you work legally for 12 months, with a potential 24-month STEM extension, giving employers real runway to assess your performance before any H-1B visa decision is required.
Target companies with established field operations at scale
Larger organizations in logistics, utilities, construction, and field services have HR infrastructure to handle visa sponsorship. Mid-to-large employers running multi-site operations are more likely to have sponsored before and understand the process than smaller regional contractors.
Emphasize cross-functional coordination experience
Field Operations Managers bridge logistics, safety, vendors, and executive leadership. Highlighting experience coordinating across teams or geographies shows you can handle the complexity of the role, which directly addresses employer hesitation about sponsoring less-proven candidates.
Address sponsorship directly, not defensively
When asked about work authorization, be straightforward. State your OPT status, your end date, and whether you qualify for a STEM extension. Employers respond better to candidates who understand their own situation than to vague answers about being authorized to work.
Use your STEM extension eligibility as a differentiator
If your degree is in engineering, supply chain, or a qualifying STEM field, you may have up to three years of work authorization before H-1B sponsorship becomes necessary. Framing this clearly in applications reduces perceived risk for employers weighing sponsorship decisions.
Field Operations Manager OPT: Frequently Asked Questions
Can F-1 OPT students work as Field Operations Managers?
Yes. F-1 students on OPT can work as Field Operations Managers as long as the role is directly related to their field of study. Degrees in operations management, industrial engineering, supply chain, or business administration typically satisfy this requirement. Your role must align with your degree, so review your program description and confirm the connection before accepting an offer.
Does a Field Operations Manager role qualify for the STEM OPT extension?
It depends on your degree, not the job title. If you hold a STEM-designated degree such as industrial engineering, systems engineering, or supply chain management, you may qualify for a 24-month STEM extension beyond your initial 12-month OPT. The role itself doesn't determine STEM eligibility. Check whether your degree program CIP code appears on the official STEM Designated Degree Program List maintained by ICE.
How do I find Field Operations Manager jobs that sponsor OPT students?
Migrate Mate is built specifically for F-1 OPT and visa-sponsored job searches, so it's the most efficient place to find Field Operations Manager roles where employers are open to sponsoring international candidates. Filtering by sponsorship willingness saves you from applying to companies that won't move forward once they learn your authorization status, which is a common and frustrating experience for OPT students.
What happens to my OPT if I lose my Field Operations Manager job?
F-1 OPT students have a 90-day unemployment limit, or 150 days with an approved STEM extension. If you lose your position, the clock starts immediately. You'll need to find a new qualifying role before that window closes or risk falling out of status. Notify your DSO promptly when your employment ends and update your SEVIS record. Starting your next job search before the unemployment period runs out is critical.
Do Field Operations Manager employers typically sponsor H-1B visas after OPT?
Many do, particularly large organizations in logistics, utilities, manufacturing, and field services that have recurring hiring needs and established HR processes. However, sponsorship is never guaranteed and depends on the specific employer's policies and your performance during OPT. Using your OPT period to demonstrate measurable operational impact significantly improves your chances of an employer committing to H-1B sponsorship when the time comes.