OPT IT Support Technician Jobs
IT Support Technician roles are a strong fit for F-1 OPT students with degrees in information technology, computer science, or a related field. Most positions qualify for the standard 12-month OPT period, and roles at tech-forward companies may qualify for the 24-month STEM OPT extension.
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IT
Our Company
We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.
If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.
Job description
We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.
If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.
The Team
The IT Desktop Support Engineer provides high-quality onsite and remote technical support for end users across Windows and Apple environments. This role is responsible for diagnosing and resolving complex desktop issues, supporting hardware and software lifecycle activities, and ensuring a consistent, reliable end-user computing experience in a global, collaborative enterprise environment.
The Role
- Perform onsite and remote analysis, diagnosis, and resolution of complex desktop and endpoint issues for end users.
- Install, configure, test, maintain, monitor, and troubleshoot end-user workstations, peripherals, and related software.
- Maintain conference room readiness, ensuring AV and video conferencing systems are functional and supporting users during meetings.
- Troubleshoot technical issues and coordinate with IT/facilities to keep meeting spaces reliable and up to standard.
- Assess workstation performance and implement hardware upgrades (e.g., memory, storage) as required.
- Collaborate closely with Network technicians, Server administrators, and other IT teams to ensure efficient operation of the desktop computing environment.
- Receive and respond to support requests via walk-ins, phone, chat, email, and service desk tickets.
- Work assigned incidents, requests, and IMAC (Install, Move, Add, Change) tasks through the service desk.
- Support new hire onboarding and equipment provisioning requests submitted through the service desk.
- Deploy and manage software using Microsoft Intune, and JAMF Self Service. (some experience)
- Support Microsoft Autopilot, White Glove deployments, and modern device provisioning workflows. (can be learned)
- Provide remote support using approved remote access tools.
- Assist in creating, maintaining, and enforcing desktop support procedures, documentation, and operational metrics.
- Accurately document hardware and software installations, failures, repairs, and removals. (must)
- Interface with third-party vendors and support partners for escalations, repairs, and equipment procurement. (this can be learned)
- Support and assist with corporate meetings and townhalls, ensuring end-user technology readiness.
What You’ll Bring (Requirements)
- 2+ years of IT Desktop Support
- Bachelors or Associates Degree in IT/Computer Science Related Field
- Experience working in remote access, computer support, remote technical support, Apple Mac OS, Windows Computers, Active Directory, Microsoft Azure and Intune, Video Conferencing Support, Jamf Pro, IT Troubleshooting, and ServiceNow Platform.
- Preferred Certifications in Microsoft Certified Desktop Support Technician – Microsoft and/or CompRIT A+ Certification – Computing Technology Industry Associate (CompTIA)
About us
We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfill your purpose and achieve your potential.
Fostering innovation through diverse perspectives
Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Function
IT
Our Company
We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.
If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.
Job description
We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.
If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.
The Team
The IT Desktop Support Engineer provides high-quality onsite and remote technical support for end users across Windows and Apple environments. This role is responsible for diagnosing and resolving complex desktop issues, supporting hardware and software lifecycle activities, and ensuring a consistent, reliable end-user computing experience in a global, collaborative enterprise environment.
The Role
- Perform onsite and remote analysis, diagnosis, and resolution of complex desktop and endpoint issues for end users.
- Install, configure, test, maintain, monitor, and troubleshoot end-user workstations, peripherals, and related software.
- Maintain conference room readiness, ensuring AV and video conferencing systems are functional and supporting users during meetings.
- Troubleshoot technical issues and coordinate with IT/facilities to keep meeting spaces reliable and up to standard.
- Assess workstation performance and implement hardware upgrades (e.g., memory, storage) as required.
- Collaborate closely with Network technicians, Server administrators, and other IT teams to ensure efficient operation of the desktop computing environment.
- Receive and respond to support requests via walk-ins, phone, chat, email, and service desk tickets.
- Work assigned incidents, requests, and IMAC (Install, Move, Add, Change) tasks through the service desk.
- Support new hire onboarding and equipment provisioning requests submitted through the service desk.
- Deploy and manage software using Microsoft Intune, and JAMF Self Service. (some experience)
- Support Microsoft Autopilot, White Glove deployments, and modern device provisioning workflows. (can be learned)
- Provide remote support using approved remote access tools.
- Assist in creating, maintaining, and enforcing desktop support procedures, documentation, and operational metrics.
- Accurately document hardware and software installations, failures, repairs, and removals. (must)
- Interface with third-party vendors and support partners for escalations, repairs, and equipment procurement. (this can be learned)
- Support and assist with corporate meetings and townhalls, ensuring end-user technology readiness.
What You’ll Bring (Requirements)
- 2+ years of IT Desktop Support
- Bachelors or Associates Degree in IT/Computer Science Related Field
- Experience working in remote access, computer support, remote technical support, Apple Mac OS, Windows Computers, Active Directory, Microsoft Azure and Intune, Video Conferencing Support, Jamf Pro, IT Troubleshooting, and ServiceNow Platform.
- Preferred Certifications in Microsoft Certified Desktop Support Technician – Microsoft and/or CompRIT A+ Certification – Computing Technology Industry Associate (CompTIA)
About us
We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfill your purpose and achieve your potential.
Fostering innovation through diverse perspectives
Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
See all 1,236+ OPT IT Support Technician Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT IT Support Technician Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as an IT Support Technician
Confirm your degree field qualifies
IT Support Technician roles typically qualify for STEM OPT extension when your degree is in computer science, information technology, or information systems. Verify your CIP code with your DSO before targeting extension-eligible positions specifically.
Target employers with existing H-1B history
Companies that have sponsored H-1B visas before are far more likely to support OPT and offer long-term sponsorship. Look for mid-size to large employers with established IT departments and a track record of hiring international workers.
Get vendor certifications before you apply
CompTIA A+, Network+, or Microsoft certifications signal job-readiness to hiring managers and reduce employer hesitation about sponsorship. Many OPT students land roles faster after adding even one certification to their resume.
Be upfront about your OPT timeline
State your OPT end date and STEM extension eligibility early in conversations. Employers appreciate transparency, and framing your situation around the extension window gives them confidence in a longer working relationship from the start.
Apply to managed service providers and IT staffing firms
MSPs and IT staffing firms regularly hire OPT students for help desk and support roles. They often have immigration counsel on retainer and understand work authorization requirements better than smaller employers hiring their first international candidate.
Document your practical skills with a home lab or portfolio
A home lab, GitHub repo, or documented troubleshooting project demonstrates hands-on ability beyond coursework. IT support hiring managers prioritize proven problem-solving skills, which can offset employer concerns about the OPT sponsorship process.
IT Support Technician OPT: Frequently Asked Questions
Does an IT Support Technician role qualify for the STEM OPT extension?
It depends on your degree, not just the job title. If your degree is in computer science, information technology, information systems, or another STEM-designated field, and the role uses those skills directly, you likely qualify for the 24-month STEM OPT extension. Confirm your CIP code with your DSO to be certain.
How do I find IT Support Technician jobs that are open to OPT students?
Migrate Mate is built specifically for F-1 OPT students and filters job listings by sponsorship willingness, so you are not wasting applications on employers who will not hire international candidates. Browsing IT support roles there saves significant time compared to general job searches where OPT eligibility is rarely disclosed upfront.
Do IT support employers commonly sponsor H-1B visas after OPT ends?
Larger enterprises, managed service providers, and technology companies are more likely to sponsor H-1B visas than small businesses. Employers with dedicated HR or legal resources find the process more manageable. Targeting companies that have filed H-1B petitions in the past is the most reliable way to identify willing sponsors.
Can I work as an IT Support Technician on OPT if my degree is in a non-technical field?
Yes, but only for the standard 12-month OPT period. The STEM extension requires a STEM-designated degree. If your degree is in business, communications, or another non-STEM field, your OPT window is 12 months regardless of the job title, so factoring that timeline into your job search and visa planning matters.
What should I tell an employer who has never hired an OPT student before?
Explain that OPT authorization comes from USCIS and does not require the employer to file any petitions or pay government fees during the OPT period. Your EAD card is your work authorization. Employers only need to report a job change to your DSO. Most find the process straightforward once it is explained clearly.