OPT IT Support Technician Jobs
IT Support Technician roles are a strong fit for F-1 OPT students with degrees in information technology, computer science, or a related field. Most positions qualify for the standard 12-month OPT period, and roles at tech-forward companies may qualify for the 24-month STEM OPT extension.
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At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
In the role of IT Support Specialist, we'll count on you to:
- Apply technology to address business needs and constraints
- Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
- Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
- Participate in enterprise-wide IT projects and initiatives
- Diagnose system hardware, software, and operator problems
- Provide advanced troubleshooting on complicated IT issues
- Provide support for software applications
- Provide desk side training upon request for enterprise applications
- Request hardware and software through the requisition system as directed by their supervisor
- Provide hardware support, printer and printing support
- Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets
- Assist the IT Support team with software inventory where required
- Provide local office coordination and communication of technical support topics/issues of interest
- Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions
- Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team
- Perform other duties as needed
BASIC QUALIFICATIONS
- Associate's degree in Computer Science/MIS-related area or equivalent work experience
- A minimum of 1 year of experience in technical support of PC, networks and servers
- Excellent working knowledge of personal computer and peripherals
- Experience in systems operations and maintenance
- Working knowledge of Windows 7/10/365 and Windows 2003/2008/2012 Server
- Working knowledge of Microsoft Office applications
- Excellent client service, interpersonal and communication skills
- Self-starter able to handle multiple tasks and deadlines with minimal supervision
- Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.
PREFERRED QUALIFICATIONS
- Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS
- This position may include travel
- Working knowledge of Windows 11/M365
- Knowledge of A&E Industry
- Associate's degree in Computer Science/MIS-related area or equivalent work experience
LOCATION
Primary Location: United States-Oregon-Portland
SCHEDULE
Full-time
EMPLOYEE STATUS
Regular
BUSINESS CLASS
Marketing and Admin
JOB POSTING
Aug 7, 2026
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
IT Support Specialist
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
In the role of IT Support Specialist, we'll count on you to:
- Apply technology to address business needs and constraints
- Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
- Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
- Participate in enterprise-wide IT projects and initiatives
- Diagnose system hardware, software, and operator problems
- Provide advanced troubleshooting on complicated IT issues
- Provide support for software applications
- Provide desk side training upon request for enterprise applications
- Request hardware and software through the requisition system as directed by their supervisor
- Provide hardware support, printer and printing support
- Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets
- Assist the IT Support team with software inventory where required
- Provide local office coordination and communication of technical support topics/issues of interest
- Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions
- Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team
- Perform other duties as needed
BASIC QUALIFICATIONS
- Associate's degree in Computer Science/MIS-related area or equivalent work experience
- A minimum of 1 year of experience in technical support of PC, networks and servers
- Excellent working knowledge of personal computer and peripherals
- Experience in systems operations and maintenance
- Working knowledge of Windows 7/10/365 and Windows 2003/2008/2012 Server
- Working knowledge of Microsoft Office applications
- Excellent client service, interpersonal and communication skills
- Self-starter able to handle multiple tasks and deadlines with minimal supervision
- Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.
PREFERRED QUALIFICATIONS
- Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS
- This position may include travel
- Working knowledge of Windows 11/M365
- Knowledge of A&E Industry
- Associate's degree in Computer Science/MIS-related area or equivalent work experience
LOCATION
Primary Location: United States-Oregon-Portland
SCHEDULE
Full-time
EMPLOYEE STATUS
Regular
BUSINESS CLASS
Marketing and Admin
JOB POSTING
Aug 7, 2026
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
See all 635+ OPT IT Support Technician Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as an IT Support Technician
Confirm your degree field qualifies
IT Support Technician roles typically qualify for STEM OPT extension when your degree is in computer science, information technology, or information systems. Verify your CIP code with your DSO before targeting extension-eligible positions specifically.
Target employers with existing H-1B history
Companies that have sponsored H-1B visas before are far more likely to support OPT and offer long-term sponsorship. Look for mid-size to large employers with established IT departments and a track record of hiring international workers.
Get vendor certifications before you apply
CompTIA A+, Network+, or Microsoft certifications signal job-readiness to hiring managers and reduce employer hesitation about sponsorship. Many OPT students land roles faster after adding even one certification to their resume.
Be upfront about your OPT timeline
State your OPT end date and STEM extension eligibility early in conversations. Employers appreciate transparency, and framing your situation around the extension window gives them confidence in a longer working relationship from the start.
Apply to managed service providers and IT staffing firms
MSPs and IT staffing firms regularly hire OPT students for help desk and support roles. They often have immigration counsel on retainer and understand work authorization requirements better than smaller employers hiring their first international candidate.
Document your practical skills with a home lab or portfolio
A home lab, GitHub repo, or documented troubleshooting project demonstrates hands-on ability beyond coursework. IT support hiring managers prioritize proven problem-solving skills, which can offset employer concerns about the OPT sponsorship process.
IT Support Technician OPT: Frequently Asked Questions
Does an IT Support Technician role qualify for the STEM OPT extension?
It depends on your degree, not just the job title. If your degree is in computer science, information technology, information systems, or another STEM-designated field, and the role uses those skills directly, you likely qualify for the 24-month STEM OPT extension. Confirm your CIP code with your DSO to be certain.
How do I find IT Support Technician jobs that are open to OPT students?
Migrate Mate is built specifically for F-1 OPT students and filters job listings by sponsorship willingness, so you are not wasting applications on employers who will not hire international candidates. Browsing IT support roles there saves significant time compared to general job searches where OPT eligibility is rarely disclosed upfront.
Do IT support employers commonly sponsor H-1B visas after OPT ends?
Larger enterprises, managed service providers, and technology companies are more likely to sponsor H-1B visas than small businesses. Employers with dedicated HR or legal resources find the process more manageable. Targeting companies that have filed H-1B petitions in the past is the most reliable way to identify willing sponsors.
Can I work as an IT Support Technician on OPT if my degree is in a non-technical field?
Yes, but only for the standard 12-month OPT period. The STEM extension requires a STEM-designated degree. If your degree is in business, communications, or another non-STEM field, your OPT window is 12 months regardless of the job title, so factoring that timeline into your job search and visa planning matters.
What should I tell an employer who has never hired an OPT student before?
Explain that OPT authorization comes from USCIS and does not require the employer to file any petitions or pay government fees during the OPT period. Your EAD card is your work authorization. Employers only need to report a job change to your DSO. Most find the process straightforward once it is explained clearly.