OPT Operations Coordinator Jobs
Operations Coordinator roles are a strong fit for F-1 OPT students with degrees in business, supply chain, or industrial engineering. Most positions qualify as STEM OPT-eligible under CIP codes like 52.0201 or 14.0901, giving you up to three years of work authorization with a single employer sponsor.
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Organization Overview:
The Florida Panthers enter their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup champions in 2024 and 2025, the Cats have emerged victorious in 11 of their past 12 postseason series and have captured four Eastern Conference championships. The Panthers are led by President of Hockey Operations & General Manager Bill Zito entering his seventh season, and President of Business Operations Michael White who begins his first full season.
As the NHL's southernmost team, the Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise; the Panthers IceDen in Coral Springs; the state-of-the-art Baptist Health IcePlex in Fort Lauderdale; and the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful year-round.
An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program, "Heroes Among Us," honors a United States military veteran at every game. The Florida Panthers Foundation focuses on four core pillars: veterans' affairs; children's health and education; raising awareness for the endangered Florida Panther; and growing youth hockey throughout the region. The Panthers remain committed to empowering our fans to live sustainably and to strengthen the resiliency of our diverse communities throughout Florida and the tri-county area.
Coordinator, Ticket Operations
- Organization: Florida Panthers Hockey Club
- Department: Ticket Operations
- Reports To: Manager, Ticket Operations
- FLSA Status: Exempt (Salaried)
- Employment Type: Full-Time
- Location: Amerant Bank Arena, Sunrise, FL — On-Site
- Schedule: Flexibility required for evenings, weekends, and holidays
Job Summary
The Coordinator, Ticket Operations will support the day-to-day ticketing operations for third-party events hosted at Amerant Bank Arena and War Memorial Auditorium, with additional responsibilities supporting Florida Panthers hockey. This highly organized and detail-oriented professional will have a passion for improving operational efficiencies and delivering great experiences for arena patrons across a diverse range of live events — from concerts and special events to sporting competitions.
Core responsibilities include assisting with ticket fulfillment and order processing for third-party events, supporting box office operations on event days, coordinating with internal departments, and providing exceptional customer service. The ideal candidate is a quick learner with familiarity in ticketing systems who is eager to grow within a fast-paced entertainment environment.
Essential Duties & Responsibilities
Specific duties include but are not limited to:
- Assist with ticket operations for third-party events at Amerant Bank Arena and War Memorial Auditorium, including event setup support, order processing, and on-site box office assistance, with additional support for Florida Panthers hockey events as needed
- Process and fulfill ticket orders accurately and promptly for both third-party events and Panthers games
- Provide on-site box office support during games and events, helping ensure a smooth and positive experience for patrons, staff, and partners
- Assist with account maintenance including financial details, seat relocations, ticket and seat upgrade requests, and account information updates in accordance with department policies and procedures
- Help hire, train, and supervise part-time box office staff under the direction of the Manager
- Develop and maintain working knowledge of the ticketing system and related platforms to assist the sales department, troubleshoot patron and client issues, and provide excellent customer service across third-party events and Panthers games
- Support cross-departmental coordination with ticket sales & service, marketing, venue operations, corporate partnerships, and business intelligence teams
- Assist the Manager, Director, and VP with the execution of daily operations and departmental administration
- Complete special projects as assigned by management
Qualifications
- Minimum of 1–2 years of related work experience, preferably in a ticketing or live events environment
- Prior experience with a ticketing system preferred
- Advanced proficiency in Microsoft Office Suite
- Ability to quickly learn new technology and platforms
- Strong attention to detail with excellent interpersonal, oral, and written communication skills
- Ability to provide excellent customer service to all internal and external clients
- Ability to work both independently and collaboratively as part of a team
- Flexible availability including nights, weekends, and holidays as required
- Experience in the sports and/or entertainment industry preferred
- Bachelor's degree or equivalent preferred
Position Type / Expected Hours of Work
This is a full-time exempt (salaried) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.
At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
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Get Access To All JobsTips for Finding OPT Sponsorship as an Operations Coordinator
Lead with your degree field, not just your job title
Operations Coordinator roles are often approved under business administration or supply chain CIP codes. When reaching out to employers, connect your specific degree to the operational functions of the role to make the OPT eligibility case clear upfront.
Target companies with existing OPT or H-1B sponsorship history
Employers who have sponsored international workers before understand the process and are far less likely to withdraw an offer over paperwork concerns. Prioritize companies with a demonstrated track record of hiring international students in operational roles.
Confirm STEM OPT eligibility before applying
Not all Operations Coordinator roles qualify for the 24-month STEM OPT extension. Verify that your degree program's CIP code appears on the official STEM Designated Degree Program List before presenting yourself as a STEM OPT candidate to employers.
Apply before your OPT start date, not after
Operations teams plan headcount in advance. Applying three to six months before your program end date gives employers time to onboard you without anxiety about authorization gaps, and it signals that you understand your own timeline.
Address the sponsorship question directly in your cover letter
Employers frequently screen out international candidates because they assume the process is complicated. A single clear sentence explaining your current OPT status, authorization period, and STEM extension eligibility removes the most common reason hiring managers move on.
Highlight process improvement and systems experience prominently
Operations Coordinator roles require demonstrable experience with workflows, vendor management, or ERP systems. Quantify your impact wherever possible. Employers sponsoring OPT candidates want to see clear evidence that the hire justifies the administrative steps involved.
Operations Coordinator OPT: Frequently Asked Questions
Can I work as an Operations Coordinator on F-1 OPT?
Yes, Operations Coordinator roles generally qualify for F-1 OPT as long as the position is directly related to your degree field. A degree in business administration, supply chain management, or industrial engineering typically satisfies the relatedness requirement. You'll need your employer to confirm the role aligns with your program of study before your DSO authorizes OPT for that position.
Does an Operations Coordinator role qualify for the STEM OPT extension?
It depends on your degree's CIP code, not the job title itself. If you graduated from a program like Supply Chain Management (52.0209), Business Administration (52.0201), or Industrial Engineering (14.3501), your degree likely appears on the STEM Designated Degree Program List. Your employer also needs to be enrolled in E-Verify, which is required for the 24-month STEM OPT extension.
How do I find Operations Coordinator jobs that are open to OPT candidates?
Migrate Mate is the most direct way to find Operations Coordinator roles where employers are already open to sponsoring international students. Filtering specifically for OPT-friendly postings saves significant time compared to applying broadly and hitting walls during screening. Many operations roles at mid-size and large companies are viable, but surface-level job searches don't distinguish between sponsorship-willing and sponsorship-averse employers.
What happens to my OPT status if my Operations Coordinator contract ends early?
You enter a 60-day grace period from the date your employment ends, during which you cannot work but can remain in the United States to find a new qualifying position. If you secure a new role within that window, your DSO updates your authorization for the new employer. Leaving the country or exceeding the grace period without a new authorization will terminate your F-1 status.
Do Operations Coordinator employers typically handle OPT paperwork, or is that my responsibility?
OPT authorization is your responsibility, not the employer's. You work with your university's DSO to apply for and maintain OPT through USCIS. Your employer's only formal obligation for standard OPT is confirming the role is related to your degree. For STEM OPT, employers must be E-Verify enrolled and submit a formal training plan using Form I-983, which requires active cooperation from your supervisor.