OPT Operations Specialist Jobs
Operations Specialist roles are a strong fit for F-1 OPT students with backgrounds in business, supply chain, industrial engineering, or management. Most positions qualify as STEM-adjacent or directly STEM-eligible, giving you up to 36 months of OPT work authorization if your degree qualifies.
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At Shutterfly, we make life's experiences unforgettable. We believe there is extraordinary power in self-expression. That's why our family of brands helps customers create products and capture moments that reflect who they uniquely are.
Overview & Outcomes
Shutterfly is looking for a detail-oriented CRM Operations Specialist - CONTRACT to join our digital CRM TechOps team. The CRM Operations Specialist will assist with the development, management, and optimization of Shutterfly brand email, push, SMS programs - including; promotional and transactional campaigns, automated/behavioral sends, and highly personalized journeys. The specialist will also help champion email/digital marketing best practices and brand guidelines to email production and asset creation.
Key Responsibilities
- Collaborates with key marketing staff to develop and execute short term and long-term email automation, campaigns, and programs.
- Manages and maintains email lists, segmentation, and cohorts, and identifies opportunities for future campaigns or automation.
- Stays up-to-date with email marketing best practices and trends. Utilizes and explores competitor research, industry research and relevant reporting.
- Maintains an understanding of brand, audience, and company objectives.
- Manages personal timelines for campaigns and program deliverables.
- Assists and contributes to innovative content planning discussions, as well as execution and analysis of the email program.
- Supports thoughtful segmentation efforts using RFM/CLV models to create a more personalized consumer experience.
- Maintains current knowledge of industry best practices, regulation, and privacy issues.
- Assists with strategy decisions leading to continuous advancement of email features and capabilities including targeting, personalization, and template development in collaboration with multiple stakeholders, ecommerce manager, creative agency, category teams, and more.
Qualifications
- 4+ years of experience in email marketing, preferably in a B2C setting
- Ability to prioritize and effectively manage multiple priorities, projects, and resources in a fast-paced environment
- Understanding of how automation works and how to continuously streamline workflow processes within Marketing Operations
- Bachelor's degree or equivalent experience
- Knowledge of email marketing best practices, including list management, segmentation, and deliverability
- Excellent communication, problem solving, and collaboration skills
- Ability to meet deadlines while managing multiple concurrent programs
- Salesforce Marketing Cloud, ActionIQ, Braze, or Attentive experience a plus
- Experience writing custom SQL statements to create new audience segments
- HTML knowledge and responsive email best practices used for email production
Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it's the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.
This position will accept applications on an ongoing basis until filled.
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Get Access To All JobsTips for Finding OPT Sponsorship as an Operations Specialist
Target companies with established OPT workflows
Large logistics firms, consulting agencies, and healthcare systems hire Operations Specialists regularly and often have HR teams familiar with OPT paperwork. Smaller companies may be open but require more education on your work authorization timeline.
Clarify your STEM OPT eligibility upfront
If your degree is in industrial engineering, information systems, or supply chain management, you likely qualify for 24-month STEM OPT extension. Confirm your CIP code with your DSO before interviews so you can communicate eligibility accurately to employers.
Frame OPT as low-risk sponsorship for employers
OPT requires no employer petition or USCIS filing fees. Employers simply verify your EAD card. Leading with this in recruiter conversations removes the most common objection before it becomes a reason to pass on your application.
Emphasize process improvement credentials
Lean Six Sigma certification, ERP system experience, or data analytics skills make your profile significantly stronger for operations roles. Employers hiring at the OPT stage often value demonstrated efficiency outcomes over raw tenure in the field.
Apply before your OPT start date when possible
You can begin interviewing and receive offers before your OPT authorization begins. Starting your job search 60 to 90 days before your EAD start date gives employers time to run their hiring process without feeling rushed by your authorization window.
Understand your 90-day unemployment limit
OPT students cannot accumulate more than 90 days of unemployment during the standard OPT period. Starting your search early and tracking any gaps between roles protects your F-1 status and keeps your options open for STEM extension.
Operations Specialist OPT: Frequently Asked Questions
Do Operations Specialist jobs qualify for STEM OPT extension?
It depends on your degree, not the job title. If your undergraduate or graduate degree is in a STEM-designated field such as industrial engineering, operations research, information systems, or supply chain management, you can apply for the 24-month STEM OPT extension. Your DSO can confirm whether your CIP code qualifies before you commit to a role.
How do I find Operations Specialist jobs that are open to OPT candidates?
Migrate Mate filters job listings specifically for F-1 OPT students, so you're not sifting through postings from employers unwilling to work with international candidates. Searching there surfaces Operations Specialist roles from companies that have already indicated openness to OPT work authorization, which saves significant time early in your search.
What documents do I need to show an employer as an OPT student?
You'll present your Employment Authorization Document, your F-1 visa, your passport, and your I-20 with an OPT recommendation from your DSO. For I-9 verification, your EAD alone satisfies both identity and work authorization. Keep digital copies accessible since recruiters sometimes ask for confirmation before extending an offer.
Can I switch from one Operations Specialist role to another while on OPT?
Yes, but the new role must remain within the same field of study that your OPT authorization covers. You must also report the job change to your DSO within 10 days in the SEVP portal. If you're on STEM OPT extension, additionally notify your DSO and ensure the new employer submits a Form I-983 training plan.
What happens to my OPT if an operations contract role ends early?
The 90-day unemployment clock resumes. If you've already used some of your unemployment days, the remaining days continue counting down. You should notify your DSO immediately and begin a new search. Contract and project-based operations work carries real timeline risk for OPT students, so understanding your remaining days before accepting short-term positions matters.