OPT Passenger Agent Jobs
Passenger Agent jobs involve direct airline or airport operations work, which means employers often need staff cleared for secure areas and familiar with federal regulations. On OPT, you can work full time in this role, and STEM OPT extension eligibility depends on whether your degree field aligns with aviation, transportation, or a related discipline.
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Get Access To All JobsINTRODUCTION
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
JOB SUMMARY
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
BENEFITS
- Flight Privileges: Offered after 30 days for employees and eligible family members!
- Weekly pay for hourly employees (could change it specific to the state e.g. CA)
- Full time starts at 30 hours per week!
- Paid time off (for full-time employees).
- Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
- 401k for all employees.
- Exclusive discounts and additional wellness programs.
JOB DUTIES
- Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
- Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Push wheelchairs with passengers through all areas of the airport.
- Adhere to all safety procedures and policies.
- Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
- Complete work in a safe and secure manner, following company safety and operational standards.
- Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
QUALIFICATIONS
- High School diploma or GED.
- Must be at least 18 years of age.
- Must be able to obtain credentials required as per airport or state or customs requirements.
Physical Requirements
- Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
WORKING CONDITIONS
- Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
- Must be able and open to work in outside weather conditions which may include severe seasonal elements.
INTRODUCTION
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
JOB SUMMARY
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
BENEFITS
- Flight Privileges: Offered after 30 days for employees and eligible family members!
- Weekly pay for hourly employees (could change it specific to the state e.g. CA)
- Full time starts at 30 hours per week!
- Paid time off (for full-time employees).
- Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
- 401k for all employees.
- Exclusive discounts and additional wellness programs.
JOB DUTIES
- Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
- Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Push wheelchairs with passengers through all areas of the airport.
- Adhere to all safety procedures and policies.
- Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
- Complete work in a safe and secure manner, following company safety and operational standards.
- Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
QUALIFICATIONS
- High School diploma or GED.
- Must be at least 18 years of age.
- Must be able to obtain credentials required as per airport or state or customs requirements.
Physical Requirements
- Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
WORKING CONDITIONS
- Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
- Must be able and open to work in outside weather conditions which may include severe seasonal elements.
See all OPT Passenger Agent Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship in Passenger Agent
Target airlines with established OPT hiring programs
Major commercial carriers and regional airlines frequently hire international students on OPT for ground operations roles. Research which carriers have sponsored work visas for passenger-facing positions before applying, as their HR teams will be more familiar with OPT work authorization requirements.
Clarify your OPT end date upfront with recruiters
Passenger Agent hiring cycles move quickly, often with start dates within weeks of an offer. Share your OPT expiration date early so employers can factor in H-1B visa sponsorship timelines or consider your STEM extension eligibility before making a hiring decision.
Emphasize customer service and multilingual skills
Airlines serving international routes actively seek agents fluent in multiple languages. If you speak Mandarin, Hindi, Spanish, or another widely traveled language, lead with that in your application. It gives employers a concrete operational reason to invest in sponsoring your visa status.
Understand the airport security clearance process
Passenger Agents in secured areas typically require a Security Identification Display Area badge, which involves a criminal background check. As an F-1 student, you are generally eligible for this clearance, but confirm with the employer before accepting an offer to avoid delays.
Connect your degree field to aviation or transportation
STEM OPT extension eligibility requires a qualifying degree. If your degree is in supply chain management, logistics, information systems, or industrial engineering, document how it connects to your Passenger Agent role to support a STEM extension application with your DSO.
Apply to airport ground handling contractors, not just airlines
Companies like ground handling and third-party operations contractors staff passenger services at airports across the country. These employers often hire across multiple airports simultaneously, expanding your options significantly compared to applying exclusively to airline brands directly.
Passenger Agent OPT: Frequently Asked Questions
Can I work as a Passenger Agent on F-1 OPT?
Yes. Passenger Agent roles qualify as practical training under F-1 OPT as long as the work is directly related to your degree field. Aviation management, hospitality, communications, and business degrees commonly satisfy this requirement. Confirm the connection with your Designated School Official before starting work to keep your OPT authorization valid.
Do Passenger Agent employers typically sponsor H-1B visas after OPT?
Some do, but it varies. Large commercial carriers with international operations are more likely to have established visa sponsorship processes than smaller regional airlines or ground handling contractors. The strongest candidates for sponsorship are those who demonstrate bilingual skills, strong performance records, and institutional knowledge that would be costly to replace.
Where can I find Passenger Agent jobs that are open to OPT students?
Migrate Mate lists Passenger Agent jobs from employers open to hiring international students on OPT. Filtering by work authorization status saves you from applying to roles where sponsorship is off the table before the process starts. Browsing on Migrate Mate gives you a clearer picture of which employers are actively considering OPT candidates.
Does a Passenger Agent role qualify for a STEM OPT extension?
It depends on your degree, not the job title. The STEM OPT extension is tied to whether your degree appears on the DHS STEM Designated Degree Program List, not whether the role itself is technical. Degrees in logistics, information systems, industrial engineering, or transportation management may qualify. Your DSO can confirm eligibility based on your specific program.
What happens to my OPT authorization if my Passenger Agent employer goes through layoffs?
If you lose your Passenger Agent position, you have a cumulative unemployment limit of 90 days on standard OPT and 150 days on STEM OPT. You must report the change to your DSO promptly and begin searching for a new qualifying role. The clock runs continuously, so acting quickly to find a replacement position protects your F-1 status.