People Operations Specialist Jobs for OPT Students

This position supports the comprehensive delivery of human resources services within the Department of Pediatrics and the Stead Family Children’s Hospital. It coordinates and manages the full lifecycle of faculty and providers including recruitment, onboarding, credentialing, billing enrollment, compliance monitoring, faculty development, promotion, HR operations, and reporting. The position ensures that faculty, advanced practice providers, and licensed independent providers are practice‑ready, compliant with institutional and regulatory requirements, and fully supported throughout their academic and clinical careers. Success in this position requires strong organizational skills, sound policy interpretation, proficiency with HR and clinical systems, effective data management, and the ability to oversee multiple complex processes simultaneously. This job description outlines the role of two (2) HR Specialists who share the duties equitably.

Position Responsibilities

Faculty & Provider Recruitment

• Participate in faculty recruitment meetings with department leadership.
• May assist Senior HR Specialist with faculty recruitment processes as needed.
• Facilitate adjunct, secondary and visiting faculty appointments and reappointments.

Onboarding & HR Operations

• Coordinate onboarding and orientation for residents, fellows, faculty, staff, and providers.
• Maintain communication with new hires throughout onboarding and credentialing.
• Initiate and process HR workflow transactions (appointments, transfers, promotions, terminations, status changes).
• Facilitate system access, account setup, and operational readiness.
• Complete I-9 documentation, as needed.
• Maintain confidential personnel records.
• Monitor HR inbox and respond to or route inquiries appropriately.
• Respond to employment verification requests.

Provider Credentialing & Compliances

• Coordinate credentialing for faculty, ARNPs, PAs, and licensed independent providers.
• Identify appropriate start dates aligned with credentialing timelines; notify leadership of delays impacting start dates.
• Send credentialing packets; track completion and follow up as needed.
• Serve as primary liaison with the Clinical Staff Office (CSO).
• Facilitate FPPE, IPPE, and OPPE processes.
• Monitor re-credentialing cycles and privilege modifications.
• Review Interim Monitoring Reports and proactively track licensure/certification renewals.
• Resolve re-credentialing/licensing issues in collaboration with HR leadership.
• Maintain licensure documentation within the Compliance & Qualifications (CQ) system.
• Utilize CredentialStream effectively as departmental point of contact.
• Provide regular updates to divisions and escalate issues as necessary.

Provider Billing Enrollment

• Distribute and track billing enrollments and re-certifications.
• Ensure timely return of documentation to Patient Financial Services.
• Collaborate with Business Analyst to resolve billing-related issues.

Faculty Development & Annual Review

• Coordinate annual faculty review process (FRAP system).
• Ensure compliance with deadlines established by the Office of the Provost and Carver College of Medicine.
• Compile and disseminate Professional Metrics annually.
• Support mentoring program for junior faculty.
• Compile and review teaching evaluations.
• Provide guidance to faculty, PAC members, Vice Chairs, and DEO on development processes.
• Recommend process improvements.
• Coordinate and manage the process for change of academic track.

Faculty Promotion

• Coordinate faculty promotion processes consistent with University and CCOM policies.
• Conduct preliminary review of promotion materials and identify gaps.
• Troubleshoot Promotion & Tenure system issues.
• Coordinate promotion meetings, voting processes, and required documentation.
• Collaborate with secondary departments for joint appointments.
• Provide guidance and training to candidates and committee members.

Compliance with Policies, Laws & Regulations

• Monitor completion of required compliance elements.
• Prepare weekly compliance and delinquency reports.
• Follow up with employees regarding overdue or upcoming compliance items.
• Initiate or request extensions in CQ as appropriate.
• Partner with Employee Health, Health Care HR, and central offices to resolve issues.
• Coordinate job shadow requests in compliance with policy.
• Respond to compliance-related and professional metric inquiries.

Advising, Communication & Reporting

• Serve as resource for faculty, providers, and staff regarding HR processes and policies.
• Intake and triage HR-related inquiries.
• Provide assistance, guidance, and training to Division Program Coordinators and HR student employees.
• Develop and distribute communication materials regarding policy updates.
• Prepare comprehensive HR reports and ad hoc analyses.
• Participate in special projects, committee work, and training initiatives.

Education Requirements

A Bachelor's degree in Human Resources Management or Business Administration or related field, or an equivalent combination of education and experience.

Experience Requirements

• One to three years of related experience in human resources.
• Excellent written and verbal communication and interpersonal skills.
• Demonstrated ability to successfully balance multiple priorities and tasks simultaneously.
• Demonstrated proficiency with Microsoft Office and computer software applications.

Position and Application Details

Successful candidates will be subject to a criminal background check and education/credential verification. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process.

This position is not eligible for university sponsorship for employment authorization.

In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:

• Resume
• Cover Letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.

For additional questions, please contact Michelle Kroyman at michelle-kroymann@uiowa.edu

Benefits Highlights

• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.
• The University of Iowa offers a generous benefits package, including paid vacation and paid sick leave. Complete information regarding the full benefits package may be viewed at: Benefits | University Human Resources - The University of Iowa (uiowa.edu)

This position is eligible for a combination of remote work and in-person (hybrid) work (after initial training period) within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.