OPT Security Operations Engineer Jobs
Security Operations Engineer jobs on OPT require employers comfortable sponsoring F-1 students for H-1B visa, as the role typically qualifies as a specialty occupation under cybersecurity or computer science. STEM OPT extensions apply, giving you up to three years of work authorization to secure long-term sponsorship.
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The NA Delivery Service Partner (DSP) Performance Org exists to drive accountability, quality, and safety across Amazon's last mile delivery network. Our mission is to ensure that our Delivery Service Partners consistently raise the bar on customer experience and delivery quality, while actively protecting the health of the network and mitigating risk to Amazon and the communities we serve.
The DFI Performance Ops team serves as the operational backbone for multiple high-impact programs across the Delivery Service Partner and Last Mile organization. We provide these programs with operational support, including case management, high-judgment investigations, data analysis, and process improvement.
As a Performance Ops Specialist II, you will be an individual contributor operating at the intersection of operations, investigations, and cross-functional partnerships. In this role, you will conduct complex, high-judgment investigations and data-driven research that directly inform consequential decisions affecting DSPs and DSP drivers across the network. You will identify systemic process gaps, contribute to SOP development/refinement, and collaborate with Operations and Program Managers to implement scalable, lasting solutions. This requirements of this role demand the ability to manage ambiguity with confidence, balance competing priorities with sound judgment, and operate with a high degree of ownership — making it an ideal opportunity for someone who thrives in a fast-paced, high-stakes environment where their work has direct and visible impact.
Key job responsibilities
-
Executes high-judgment case investigations in accordance with established Standard Operating Procedures (SOPs), leveraging multiple Amazon internal tools to conduct thorough, accurate, and timely decision-making across supported programs.
-
Proactively identifies and escalates recurring issues, pain points, and operational risks to the appropriate stakeholders, ensuring timely resolution and visibility at the right levels of the organization.
-
Prepares and presents operational call-outs, findings, and recommendations to leadership during business reviews, communicating complex information clearly and with appropriate context.
-
Partners with cross-functional stakeholders across the Last Mile organization to operationally support programs that enable DSPs and DSP drivers to perform safely and successfully.
-
Applies broad, strategic thinking across the Last Mile space to develop holistic, scalable solutions that address both immediate operational needs and longer-term program health.
About the team
The Delivery Feedback and Insights (DFI) Performance Ops team is the operational backbone of Amazon's last mile accountability and safety programs. We partner with high-impact programs to deliver expert case management, high-judgment investigations, and data-driven process improvement at scale.
Our team is built on a culture of ownership, continuous improvement, and cross-functional collaboration. We move fast, think big, and hold ourselves to a high bar — because the decisions we make directly affect DSPs, DSP drivers, and the customers they serve. If you thrive in a dynamic environment where your work has real, visible impact, you'll find a home here.
BASIC QUALIFICATIONS
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Experience with Microsoft office tools like Word, Excel, Outlook, and OneNote
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
- Experience using Salesforce or other CRM tool
PREFERRED QUALIFICATIONS
- Experience with operations, risk, fraud investigations etc.
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience prioritizing and delivering projects on time in a fast-moving environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TN, Nashville - 16.82 - 28.07 USD hourly
DESCRIPTION
The NA Delivery Service Partner (DSP) Performance Org exists to drive accountability, quality, and safety across Amazon's last mile delivery network. Our mission is to ensure that our Delivery Service Partners consistently raise the bar on customer experience and delivery quality, while actively protecting the health of the network and mitigating risk to Amazon and the communities we serve.
The DFI Performance Ops team serves as the operational backbone for multiple high-impact programs across the Delivery Service Partner and Last Mile organization. We provide these programs with operational support, including case management, high-judgment investigations, data analysis, and process improvement.
As a Performance Ops Specialist II, you will be an individual contributor operating at the intersection of operations, investigations, and cross-functional partnerships. In this role, you will conduct complex, high-judgment investigations and data-driven research that directly inform consequential decisions affecting DSPs and DSP drivers across the network. You will identify systemic process gaps, contribute to SOP development/refinement, and collaborate with Operations and Program Managers to implement scalable, lasting solutions. This requirements of this role demand the ability to manage ambiguity with confidence, balance competing priorities with sound judgment, and operate with a high degree of ownership — making it an ideal opportunity for someone who thrives in a fast-paced, high-stakes environment where their work has direct and visible impact.
Key job responsibilities
-
Executes high-judgment case investigations in accordance with established Standard Operating Procedures (SOPs), leveraging multiple Amazon internal tools to conduct thorough, accurate, and timely decision-making across supported programs.
-
Proactively identifies and escalates recurring issues, pain points, and operational risks to the appropriate stakeholders, ensuring timely resolution and visibility at the right levels of the organization.
-
Prepares and presents operational call-outs, findings, and recommendations to leadership during business reviews, communicating complex information clearly and with appropriate context.
-
Partners with cross-functional stakeholders across the Last Mile organization to operationally support programs that enable DSPs and DSP drivers to perform safely and successfully.
-
Applies broad, strategic thinking across the Last Mile space to develop holistic, scalable solutions that address both immediate operational needs and longer-term program health.
About the team
The Delivery Feedback and Insights (DFI) Performance Ops team is the operational backbone of Amazon's last mile accountability and safety programs. We partner with high-impact programs to deliver expert case management, high-judgment investigations, and data-driven process improvement at scale.
Our team is built on a culture of ownership, continuous improvement, and cross-functional collaboration. We move fast, think big, and hold ourselves to a high bar — because the decisions we make directly affect DSPs, DSP drivers, and the customers they serve. If you thrive in a dynamic environment where your work has real, visible impact, you'll find a home here.
BASIC QUALIFICATIONS
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Experience with Microsoft office tools like Word, Excel, Outlook, and OneNote
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
- Experience using Salesforce or other CRM tool
PREFERRED QUALIFICATIONS
- Experience with operations, risk, fraud investigations etc.
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience prioritizing and delivering projects on time in a fast-moving environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TN, Nashville - 16.82 - 28.07 USD hourly
See all 1,402+ OPT Security Operations Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Security Operations Engineer Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as a Security Operations Engineer
Target employers with active H-1B sponsorship history
Companies that have sponsored H-1B visas for Security Operations Engineers before are far more likely to do it again. Check DOL Labor Condition Application data to confirm a prospective employer has filed for this specific role category.
Emphasize SIEM and threat detection skills in your resume
Employers sponsoring OPT students want specialists, not generalists. Highlighting hands-on experience with tools like Splunk, Microsoft Sentinel, or CrowdStrike signals you bring specialized value that justifies the sponsorship investment.
Clarify your STEM OPT eligibility early in conversations
Computer science and cybersecurity degrees qualify for the 24-month STEM OPT extension, giving employers three years total. Stating this upfront removes a common objection and shows you understand your own work authorization timeline.
Pursue security certifications that strengthen your specialty occupation case
Credentials like CompTIA Security+, CISSP, or CEH reinforce that your role requires specialized technical knowledge. This strengthens both your candidacy and the employer's eventual H-1B specialty occupation argument to USCIS.
Look beyond big tech for sponsorship opportunities
Managed security service providers, financial institutions, and healthcare systems hire Security Operations Engineers and routinely sponsor visas. These sectors often have longer hiring timelines but stronger retention, which benefits your long-term immigration path.
Communicate your OPT end date and H-1B cap deadlines clearly
H-1B registration opens in March each year, with October 1 start dates. If your OPT expires before then, cap-gap protection may apply. Knowing these dates and explaining them confidently builds employer trust.
Security Operations Engineer OPT: Frequently Asked Questions
Does a Security Operations Engineer role qualify as a specialty occupation for H-1B purposes?
Security Operations Engineer roles almost always qualify as specialty occupations because they require at minimum a bachelor's degree in computer science, cybersecurity, or a directly related field. USCIS looks at whether the degree requirement is tied specifically to the role, and the technical depth of SOC work, including threat analysis and incident response, consistently supports that argument.
Can I work as a Security Operations Engineer on STEM OPT?
Yes. If your degree is in computer science, information technology, cybersecurity, or a related STEM field, you qualify for the 24-month STEM OPT extension after your initial 12 months of OPT. Your employer must be enrolled in E-Verify, which most companies large enough to hire Security Operations Engineers already are. This gives you up to 36 months total to work and pursue H-1B sponsorship.
Which types of employers are most likely to sponsor Security Operations Engineers on OPT?
Financial services firms, healthcare systems, defense contractors, and managed security service providers sponsor Security Operations Engineers regularly. These industries face strict compliance requirements that create sustained demand for dedicated SOC talent. You can browse Security Operations Engineer roles from sponsoring employers directly on Migrate Mate, which filters for positions open to OPT and visa sponsorship candidates.
What happens to my work authorization if my employer files an H-1B petition before my OPT expires?
If your employer files a timely H-1B cap-subject petition before your OPT expires, cap-gap protection automatically extends your F-1 status and work authorization through September 30 of that year. If your petition is selected and approved, your H-1B status begins October 1. You can continue working without interruption throughout this period as long as your employer filed before your OPT end date.
Do security clearance requirements affect OPT students applying for Security Operations Engineer roles?
Some Security Operations Engineer positions, particularly with government contractors, require a U.S. security clearance. F-1 OPT students are generally not eligible for clearances because clearances typically require U.S. citizenship or permanent residency. Focus your search on private sector roles at companies without clearance requirements. Most commercial security operations positions do not require clearances and are fully accessible to OPT candidates.