OPT Professional Services Consultant Jobs
Professional Services Consultant roles are a strong fit for F-1 OPT students with degrees in business, information systems, or management. Most positions qualify as specialty occupations for H-1B visa sponsorship, and consulting firms actively hire OPT candidates who can transition to long-term work authorization after placement.
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Get Access To All JobsINTRODUCTION
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
The Professional Services Consultant is a customer-facing consultant responsible for gathering requirements, designing, building, and implementing solutions that enable customers to successfully adopt and operationalize KnowBe4 products.
This role owns the technical journey from discovery through production deployment. Consultants partner directly with customers to understand their business objectives, technical environment, architecture, and requirements. The Professional Services Consultant translates these requirements into a solution design, builds and configures the solution, validates with testing, enables admins with platform knowledge and functionality, and leads the customer through production deployment to successfully hand off to the Customer Success team for continued adoption of the platform.
Responsibilities:
General:
- Lead discovery sessions with customers to understand business objectives, technical requirements, existing architecture, workflows, integrations, and constraints.
- Own stakeholder communications throughout the engagement, providing regular status updates and proactively flagging risks or timeline impacts.
- Identify dependencies, integration requirements, and architectural considerations early in the engagement.
- Translate business requirements into clear technical requirements and implementation plans.
Implement:
- Own the solution design for customer implementations and loop in senior members of the Professional Services team as required.
- Document solution designs, architecture decisions, technical requirements, and implementation specifications.
- Lead customers through configuration, integration, testing, validation, migration, and go-live activities.
- Troubleshoot and resolve complex technical blockers that could impact deployment timelines or solution quality, managing escalation to Product and/or Engineering as required.
- Validate that the implemented solution meets agreed technical and business requirements, and ensure customers are technically prepared to operate and maintain it post-implementation.
Advise and Enable:
- Serve as a trusted advisor throughout the engagement, helping customers determine how the KnowBe4 platform should be implemented within their environment.
- Provide necessary API documentation and overview.
- Educate customer administrators and technical teams on solution architecture, configuration, operational best practices, and ongoing management.
- Conduct technical workshops, solution walkthroughs, and knowledge-transfer sessions.
- Provide customers with clear documentation and guidance to support long-term ownership of the deployed solution.
- Recommend improvements or additional capabilities based on customer objectives and observed technical needs.
MINIMUM QUALIFICATIONS:
- 1+ years of industry experience in Professional Services, Technical Consulting, Solutions Engineering, or a similar customer-facing technical role, gained at a SaaS/AI technology company or a consulting firm.
- Bachelor's degree or equivalent education preferred.
- Familiarity with standard concepts, practices and procedures within the IT Security Field and AI/SaaS technology space.
- Experience working with M365 and/or Google Workspace.
- AI/SaaS application, Cybersecurity and IT experience is a plus.
- Strong technical discovery and requirements-gathering skills.
- Strong troubleshooting and problem-solving skills.
- Ability to independently manage the technical components of multiple customer engagements.
- Excellent customer-facing communication and presentation skills.
- Highly organized and result-oriented.
- Excellent time management and organization skills.
- Demonstrates integrity, accountability, respect, and commitment.
- Strong collaborative and teamwork skills.
- Must be able to work with minimal supervision.
- Fluent in Spanish.
OUR FANTASTIC BENEFITS
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
INTRODUCTION
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
The Professional Services Consultant is a customer-facing consultant responsible for gathering requirements, designing, building, and implementing solutions that enable customers to successfully adopt and operationalize KnowBe4 products.
This role owns the technical journey from discovery through production deployment. Consultants partner directly with customers to understand their business objectives, technical environment, architecture, and requirements. The Professional Services Consultant translates these requirements into a solution design, builds and configures the solution, validates with testing, enables admins with platform knowledge and functionality, and leads the customer through production deployment to successfully hand off to the Customer Success team for continued adoption of the platform.
Responsibilities:
General:
- Lead discovery sessions with customers to understand business objectives, technical requirements, existing architecture, workflows, integrations, and constraints.
- Own stakeholder communications throughout the engagement, providing regular status updates and proactively flagging risks or timeline impacts.
- Identify dependencies, integration requirements, and architectural considerations early in the engagement.
- Translate business requirements into clear technical requirements and implementation plans.
Implement:
- Own the solution design for customer implementations and loop in senior members of the Professional Services team as required.
- Document solution designs, architecture decisions, technical requirements, and implementation specifications.
- Lead customers through configuration, integration, testing, validation, migration, and go-live activities.
- Troubleshoot and resolve complex technical blockers that could impact deployment timelines or solution quality, managing escalation to Product and/or Engineering as required.
- Validate that the implemented solution meets agreed technical and business requirements, and ensure customers are technically prepared to operate and maintain it post-implementation.
Advise and Enable:
- Serve as a trusted advisor throughout the engagement, helping customers determine how the KnowBe4 platform should be implemented within their environment.
- Provide necessary API documentation and overview.
- Educate customer administrators and technical teams on solution architecture, configuration, operational best practices, and ongoing management.
- Conduct technical workshops, solution walkthroughs, and knowledge-transfer sessions.
- Provide customers with clear documentation and guidance to support long-term ownership of the deployed solution.
- Recommend improvements or additional capabilities based on customer objectives and observed technical needs.
MINIMUM QUALIFICATIONS:
- 1+ years of industry experience in Professional Services, Technical Consulting, Solutions Engineering, or a similar customer-facing technical role, gained at a SaaS/AI technology company or a consulting firm.
- Bachelor's degree or equivalent education preferred.
- Familiarity with standard concepts, practices and procedures within the IT Security Field and AI/SaaS technology space.
- Experience working with M365 and/or Google Workspace.
- AI/SaaS application, Cybersecurity and IT experience is a plus.
- Strong technical discovery and requirements-gathering skills.
- Strong troubleshooting and problem-solving skills.
- Ability to independently manage the technical components of multiple customer engagements.
- Excellent customer-facing communication and presentation skills.
- Highly organized and result-oriented.
- Excellent time management and organization skills.
- Demonstrates integrity, accountability, respect, and commitment.
- Strong collaborative and teamwork skills.
- Must be able to work with minimal supervision.
- Fluent in Spanish.
OUR FANTASTIC BENEFITS
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
See all 146+ OPT Professional Services Consultant Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as a Professional Services Consultant
Target firms with established OPT hiring pipelines
Large consulting firms like Deloitte, Accenture, and Cognizant have structured OPT hiring programs. They understand STEM OPT extensions and H-1B visa sponsorship timelines, making them more predictable partners than smaller boutique firms without immigration infrastructure.
Align your degree field to the consulting practice area
USCIS evaluates whether your degree directly supports the role. A business analyst consulting in supply chain carries stronger specialty occupation standing than a generalist placement. Match your academic background to a specific practice area in your application materials.
Ask about H-1B sponsorship policy before accepting an offer
Some firms hire OPT workers but do not sponsor H-1B petitions after OPT expires. Ask HR directly during final-round interviews whether they have sponsored H-1B visas in the past two years and what that process looks like.
Prioritize client-facing roles with documented project deliverables
Professional Services Consultant positions with defined technical responsibilities, deliverables, and client billing codes are easier to support in an H-1B petition. Roles described only as generalist support carry more risk when USCIS reviews specialty occupation eligibility.
Track your OPT end date and STEM extension eligibility early
Standard OPT lasts 12 months. STEM-eligible graduates can apply for a 24-month extension, but your employer must be enrolled in E-Verify. Confirm E-Verify status before your OPT start date so you have time to plan your extension filing.
Use Migrate Mate to filter for OPT-friendly consulting roles
Migrate Mate surfaces Professional Services Consultant jobs from employers with active visa sponsorship histories. Filtering by sponsorship track record saves significant time compared to applying broadly and discovering sponsorship limitations after interviews.
Professional Services Consultant OPT: Frequently Asked Questions
Do Professional Services Consultant jobs qualify as specialty occupations for H-1B sponsorship?
Most do, but the specific job description matters. USCIS looks for roles requiring a bachelor's degree or higher in a directly related field, such as information systems, business administration, or management. Generic consulting titles with vague duties face more scrutiny. Roles tied to a defined practice area, such as ERP implementation or IT service delivery, have a stronger specialty occupation record.
Can I work as a Professional Services Consultant on OPT without employer sponsorship?
Yes. During your OPT period, you're authorized to work for any employer in a role related to your degree without needing the employer to file anything on your behalf. Sponsorship only becomes relevant if you want to stay beyond OPT. That said, it's worth identifying employers willing to sponsor early, since H-1B cap registration opens in March each year.
What degrees support a Professional Services Consultant OPT application?
Business administration, management information systems, computer science, industrial engineering, and supply chain management are the most common qualifying degree fields. The connection between your degree and the consulting role needs to be clear in how the position is described. A degree in a loosely related field, such as communications, may not satisfy the specialty occupation threshold if the role requires technical depth.
Are consulting firms generally willing to sponsor H-1B visas after OPT?
Larger firms with dedicated immigration teams, including major IT and management consulting companies, have well-established H-1B sponsorship programs. Smaller firms vary significantly. The best way to assess a firm's track record is to ask directly during the hiring process and check how many H-1B petitions they have filed recently. Migrate Mate filters for employers with verified sponsorship histories, which makes this research faster.
Does consulting on a client site affect my OPT authorization?
No. OPT authorizes you to work for your direct employer regardless of where the work is performed, including at a client's location. The key requirement is that your employer of record, the firm paying your salary and issuing your W-2, is the entity listed on your EAD. Third-party staffing arrangements where the billing employer differs from your visa-sponsoring employer can create complications for future H-1B petitions and should be reviewed carefully.