Customer Solutions Manager Jobs for OPT Students
Customer Solutions Manager jobs are a strong fit for F-1 OPT students with backgrounds in business, communications, or information systems. Most roles qualify as STEM OPT-eligible when the position involves data-driven client strategy or technical implementation, giving you up to 36 months of work authorization to build your career.
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Get Access To All JobsINTRODUCTION
Ambrook’s mission is to help family-run American businesses become more profitable and resilient.
Operators across American agriculture and industry face increasing pressure from record-breaking droughts, rising input costs, and unpredictable markets. The best long-term investments, like efficient irrigation and grazing rotations, support both the land and the bottom line. But even when the payoff is clear, these changes need upfront capital and financial clarity that's hard to come by.
Business owners work with fragmented records and outdated tools. They can't easily see what's working or prove viability to a lender, partner, or the next generation.
ABOUT THE JOB
Ambrook is rebuilding the financial infrastructure that independent operators rely on. We replace paperwork and legacy systems with modern tools for accounting, banking, invoicing, and spending. Tools built for people who spend more time in the field than in the office. Our platform gives producers the financial clarity they need to make confident investments in their land, their operation, and their future.
Our customers are the backbone of the real economy. They are stewards of land, labor, and legacy. We're giving them the ability to invest in stronger, more durable businesses. When they do, they build generational resilience across America.
We started with farmers and ranchers across the country. Now we're expanding quickly to other American industries.
We're a Series A startup backed by top investors like Thrive Capital, Dylan Field, Homebrew, Designer Fund, and BoxGroup. We're looking for early team members who want to untangle the knotted intersection between American industry, climate, and the economy.
THE OPPORTUNITY
Ambrook is looking for someone who thrives at the intersection of relationship building, problem solving, and financial workflows. You'll be working directly with farmers, ranchers, and rural business owners enrolled in Ambrook Full Service—our hands-on advisory offering—to help them make more confident financial decisions. We work closely with customers to understand their needs and help them meet their goals. The role is part advisor, part problem solver, part builder.
You’ll play a critical role in supporting more complex farm and ranch operations, helping them get the most out of Ambrook’s bookkeeping, reporting, and financial tools, and ultimately giving them the tools to make CFO-level decisions. If you’re excited about supporting the folks doing the hard, on-the-ground work, we want to hear from you.
WE’RE LOOKING FOR SOMEONE WHO CAN…
- Own a portfolio of high priority customer relationships, ensuring their financial systems are set up for insight and action
- Advise customers on how to leverage their financial data to make better decisions—whether it’s breakeven pricing, enterprise profitability, or loan readiness
- Translate ambiguous customer challenges into product feedback or scrappy workarounds that meet customers’ needs when the ideal solution doesn’t yet exist
- Grow customer relationships over time, identifying expansion opportunities and collaborating with sales when appropriate
WITHIN 1 MONTH, YOU’LL…
- Build deep product fluency by immersing yourself in our software, services, and internal tools to speak with confidence and clarity to customers
- Shadow priority customer and design partner onboarding calls and start building your own relationships with producers
- Get up to speed on how Ambrook serves customers with multi-entity operations, complex reporting needs, or evolving business structures
- Develop a point of view on how Ambrook creates value for multi-entity or complex operations based on their reporting needs
WITHIN 3 MONTHS, YOU’LL…
- Own onboarding for new mid-market customers, designing solutions and ensuring successful implementation
- Proactively identify common pain points and create documentation, tools, or processes to address them
- Become a trusted partner to producers by helping them unlock insights from their financial data
- Shape the customer journey, contributing to retention and expansion strategies that turn satisfied users into vocal advocates
- Act as a bridge between the customer and the broader team, surfacing insights to influence marketing, support, and product development
WITHIN 6 MONTHS, YOU’LL…
- Fully own a book of business across full-service and mid-market customers, driving retention and satisfaction
- Run customer business reviews focused on enterprise-level reporting, operational improvements, and financial strategy
- Partner with Product, Design, and Engineering teams to shape new features and improvements based on customer needs
- Identify ways to deepen relationships through expanded reporting, educational resources, or support touchpoints
- Pilot new playbooks for onboarding or expansion with high-opportunity accounts
ABOUT YOU
- You have a background in finance, accounting, FP&A, or consulting, and a solid understanding of financial statements and financial management
- You have a curiosity about working with agricultural producers or rural businesses, or have worked with them directly
- You’re comfortable working directly with customers to troubleshoot financial data and enjoy turning messy or incomplete information into something useful and actionable.
- You have strong technical aptitude and can quickly learn, configure, and navigate new software platforms, workflows, and tools.
- You’re naturally curious and have strong written and verbal communication skills
- You’re a patient, thoughtful communicator who builds trust quickly
BENEFITS
- Competitive salary
- Health insurance
- 401(k) with matching contribution
- Flexible vacation time
- Flexible work hours
- Work-from-home/remote office stipend, or desk at Ambrook’s NYC office
- Wellness stipend
- Professional development stipend
OUR VALUES
- Real Talk – We create space for ourselves and others to be straightforward, vulnerable, and accountable.
- Reach Understanding – We are driven by curiosity and empathy to learn about our customers, team, and world.
- Be Proactively Resourceful – We are internally motivated and externally empowered to identify opportunities and solve problems.
- Derisk Thoughtfully – We lean into the biggest risks we face as a company and put in the work to address them systematically.
- Find the Positive-Sum – We believe in creating incentive structures that align the needs of our company, our customers, and our planet.
Compensation Range: $80K - $130K
INTRODUCTION
Ambrook’s mission is to help family-run American businesses become more profitable and resilient.
Operators across American agriculture and industry face increasing pressure from record-breaking droughts, rising input costs, and unpredictable markets. The best long-term investments, like efficient irrigation and grazing rotations, support both the land and the bottom line. But even when the payoff is clear, these changes need upfront capital and financial clarity that's hard to come by.
Business owners work with fragmented records and outdated tools. They can't easily see what's working or prove viability to a lender, partner, or the next generation.
ABOUT THE JOB
Ambrook is rebuilding the financial infrastructure that independent operators rely on. We replace paperwork and legacy systems with modern tools for accounting, banking, invoicing, and spending. Tools built for people who spend more time in the field than in the office. Our platform gives producers the financial clarity they need to make confident investments in their land, their operation, and their future.
Our customers are the backbone of the real economy. They are stewards of land, labor, and legacy. We're giving them the ability to invest in stronger, more durable businesses. When they do, they build generational resilience across America.
We started with farmers and ranchers across the country. Now we're expanding quickly to other American industries.
We're a Series A startup backed by top investors like Thrive Capital, Dylan Field, Homebrew, Designer Fund, and BoxGroup. We're looking for early team members who want to untangle the knotted intersection between American industry, climate, and the economy.
THE OPPORTUNITY
Ambrook is looking for someone who thrives at the intersection of relationship building, problem solving, and financial workflows. You'll be working directly with farmers, ranchers, and rural business owners enrolled in Ambrook Full Service—our hands-on advisory offering—to help them make more confident financial decisions. We work closely with customers to understand their needs and help them meet their goals. The role is part advisor, part problem solver, part builder.
You’ll play a critical role in supporting more complex farm and ranch operations, helping them get the most out of Ambrook’s bookkeeping, reporting, and financial tools, and ultimately giving them the tools to make CFO-level decisions. If you’re excited about supporting the folks doing the hard, on-the-ground work, we want to hear from you.
WE’RE LOOKING FOR SOMEONE WHO CAN…
- Own a portfolio of high priority customer relationships, ensuring their financial systems are set up for insight and action
- Advise customers on how to leverage their financial data to make better decisions—whether it’s breakeven pricing, enterprise profitability, or loan readiness
- Translate ambiguous customer challenges into product feedback or scrappy workarounds that meet customers’ needs when the ideal solution doesn’t yet exist
- Grow customer relationships over time, identifying expansion opportunities and collaborating with sales when appropriate
WITHIN 1 MONTH, YOU’LL…
- Build deep product fluency by immersing yourself in our software, services, and internal tools to speak with confidence and clarity to customers
- Shadow priority customer and design partner onboarding calls and start building your own relationships with producers
- Get up to speed on how Ambrook serves customers with multi-entity operations, complex reporting needs, or evolving business structures
- Develop a point of view on how Ambrook creates value for multi-entity or complex operations based on their reporting needs
WITHIN 3 MONTHS, YOU’LL…
- Own onboarding for new mid-market customers, designing solutions and ensuring successful implementation
- Proactively identify common pain points and create documentation, tools, or processes to address them
- Become a trusted partner to producers by helping them unlock insights from their financial data
- Shape the customer journey, contributing to retention and expansion strategies that turn satisfied users into vocal advocates
- Act as a bridge between the customer and the broader team, surfacing insights to influence marketing, support, and product development
WITHIN 6 MONTHS, YOU’LL…
- Fully own a book of business across full-service and mid-market customers, driving retention and satisfaction
- Run customer business reviews focused on enterprise-level reporting, operational improvements, and financial strategy
- Partner with Product, Design, and Engineering teams to shape new features and improvements based on customer needs
- Identify ways to deepen relationships through expanded reporting, educational resources, or support touchpoints
- Pilot new playbooks for onboarding or expansion with high-opportunity accounts
ABOUT YOU
- You have a background in finance, accounting, FP&A, or consulting, and a solid understanding of financial statements and financial management
- You have a curiosity about working with agricultural producers or rural businesses, or have worked with them directly
- You’re comfortable working directly with customers to troubleshoot financial data and enjoy turning messy or incomplete information into something useful and actionable.
- You have strong technical aptitude and can quickly learn, configure, and navigate new software platforms, workflows, and tools.
- You’re naturally curious and have strong written and verbal communication skills
- You’re a patient, thoughtful communicator who builds trust quickly
BENEFITS
- Competitive salary
- Health insurance
- 401(k) with matching contribution
- Flexible vacation time
- Flexible work hours
- Work-from-home/remote office stipend, or desk at Ambrook’s NYC office
- Wellness stipend
- Professional development stipend
OUR VALUES
- Real Talk – We create space for ourselves and others to be straightforward, vulnerable, and accountable.
- Reach Understanding – We are driven by curiosity and empathy to learn about our customers, team, and world.
- Be Proactively Resourceful – We are internally motivated and externally empowered to identify opportunities and solve problems.
- Derisk Thoughtfully – We lean into the biggest risks we face as a company and put in the work to address them systematically.
- Find the Positive-Sum – We believe in creating incentive structures that align the needs of our company, our customers, and our planet.
Compensation Range: $80K - $130K
How to Get Visa Sponsorship as a Customer Solutions Manager
Lead with technical depth, not just communication skills
Hiring managers for this role get applications from everyone who can 'communicate well.' Stand out by showing how you've used data, CRM systems, or technical tools to solve customer problems. Quantify outcomes wherever you can.
Confirm the role qualifies under your OPT category
If you're on STEM OPT, verify the position is directly related to your degree field. Customer Solutions Manager roles at tech or SaaS companies typically qualify. Roles at non-technical companies may require a closer look at the job description.
Target companies already sponsoring technical client roles
Employers who have sponsored H-1B visas for client success or solutions roles in the past are far more likely to understand your OPT status. Search Migrate Mate to filter for OPT-friendly employers with this hiring pattern.
Address your OPT timeline proactively in applications
Don't wait for employers to raise the authorization question. Mention your current OPT authorization clearly in your cover letter and note your STEM extension eligibility if applicable. Transparency early reduces friction during the offer stage.
Align your resume to the employer's industry vertical
Customer Solutions Manager roles vary significantly across SaaS, fintech, healthcare tech, and enterprise software. Tailor your resume to reflect the specific industry's terminology and customer lifecycle challenges. Generic applications perform poorly in this function.
Prepare to discuss post-OPT sponsorship at the right moment
Bring up H-1B sponsorship after you've demonstrated value, typically during the final interview round or offer stage. Companies that have sponsored client-facing technical roles before will engage seriously if you raise it professionally and confidently.
Customer Solutions Manager jobs are hiring across the US. Find yours.
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Get Access To All JobsFrequently Asked Questions
Does a Customer Solutions Manager role qualify for STEM OPT extension?
It depends on how the role is structured and your degree field. Customer Solutions Manager positions at technology companies, where the work involves data analysis, system implementation, or technical product knowledge, typically qualify under STEM OPT when your degree is in a STEM-designated field. Roles that are primarily relationship management without a technical component may not qualify, so review the job description carefully against your DSO's guidance.
How do I find Customer Solutions Manager jobs that are open to OPT students?
The fastest approach is to filter by OPT work authorization eligibility from the start, rather than applying broadly and hitting walls at the screening stage. Migrate Mate is built specifically for F-1 OPT students and lists Customer Solutions Manager roles from employers who are open to sponsoring or hiring on OPT. Browsing there saves significant time compared to filtering through general job postings that rarely clarify sponsorship openness.
What degree backgrounds do employers typically want for this role?
Most employers hiring Customer Solutions Managers look for degrees in business administration, information systems, computer science, communications, or a related field. For STEM OPT eligibility, degrees in information systems, computer science, data analytics, or engineering are the strongest fit. Some employers in technical industries also value MBAs with an undergraduate STEM foundation. The key is showing your degree is directly relevant to the technical or strategic nature of the role.
Can I work as a Customer Solutions Manager while on my initial 12-month OPT period?
Yes. As long as the role is directly related to your degree field and you have an active Employment Authorization Document, you can work as a Customer Solutions Manager during your 12-month OPT period. You should begin the EAD application process with your DSO no earlier than 90 days before your program end date and no later than 60 days after. Keep your employment record updated with your DSO throughout.
Do Customer Solutions Manager roles lead to H-1B sponsorship?
They can, particularly at technology companies where the role involves a demonstrable specialty occupation connection to a specific degree field. Employers in SaaS, enterprise software, and fintech who regularly hire international talent are the most likely sponsors. The specialty occupation determination is the critical factor, so roles with clear technical or analytical responsibilities tied to your degree carry the strongest case. Researching an employer's prior H-1B filings before accepting an offer is a smart step.
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