OPT Customer Solutions Manager Jobs
Customer Solutions Manager jobs are a strong fit for F-1 OPT students with backgrounds in business, communications, or information systems. Most roles qualify as STEM OPT-eligible when the position involves data-driven client strategy or technical implementation, giving you up to 36 months of work authorization to build your career.
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Job Type:
Regular
Scheduled Hours:
40
Why You’ll Love Working with St. Elizabeth Healthcare
At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
Benefits That Support You
We invest in you — personally and professionally.
Enjoy:
- Competitive pay and comprehensive health coverage within the first 30 days.
- Generous paid time off and flexible work schedules
- Retirement savings with employer match
- Tuition reimbursement and professional development opportunities
- Wellness, mental health, and recognition programs
- Career advancement through mentorship and internal mobility
Job Summary:
This position is responsible for the Pre-Access operations of all centralized hospital departments. This includes but is not limited to all centralized scheduling and pre-registration of hospital outpatient departments, insurance pre-certification of outpatient services, and initial insurance authorization for inpatient admissions. The position implements and controls Pre-Access processes to ensure the needs of patients, physicians, and departments are met. The position also works closely with the business office to understand identify opportunities for improvement in the areas of scheduling, pre-registration, and authorization.
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Education, Credentials, Licenses:
Bachelor degree
Specialized Knowledge:
- Time management and organizational skills
- Interpersonal skills
- PC skills required
- Microsoft Office
- Medical Terminology
- Budgeting
Kind and Length of Experience:
5 years’ leadership experience or a formal internship in a healthcare setting with a master’s degree
FLSA Status:
Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
Engage with us for your next career opportunity. Right Here.
Job Type:
Regular
Scheduled Hours:
40
Why You’ll Love Working with St. Elizabeth Healthcare
At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
Benefits That Support You
We invest in you — personally and professionally.
Enjoy:
- Competitive pay and comprehensive health coverage within the first 30 days.
- Generous paid time off and flexible work schedules
- Retirement savings with employer match
- Tuition reimbursement and professional development opportunities
- Wellness, mental health, and recognition programs
- Career advancement through mentorship and internal mobility
Job Summary:
This position is responsible for the Pre-Access operations of all centralized hospital departments. This includes but is not limited to all centralized scheduling and pre-registration of hospital outpatient departments, insurance pre-certification of outpatient services, and initial insurance authorization for inpatient admissions. The position implements and controls Pre-Access processes to ensure the needs of patients, physicians, and departments are met. The position also works closely with the business office to understand identify opportunities for improvement in the areas of scheduling, pre-registration, and authorization.
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Education, Credentials, Licenses:
Bachelor degree
Specialized Knowledge:
- Time management and organizational skills
- Interpersonal skills
- PC skills required
- Microsoft Office
- Medical Terminology
- Budgeting
Kind and Length of Experience:
5 years’ leadership experience or a formal internship in a healthcare setting with a master’s degree
FLSA Status:
Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
See all 322+ OPT Customer Solutions Manager Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as a Customer Solutions Manager
Lead with technical depth, not just communication skills
Hiring managers for this role get applications from everyone who can 'communicate well.' Stand out by showing how you've used data, CRM systems, or technical tools to solve customer problems. Quantify outcomes wherever you can.
Confirm the role qualifies under your OPT category
If you're on STEM OPT, verify the position is directly related to your degree field. Customer Solutions Manager roles at tech or SaaS companies typically qualify. Roles at non-technical companies may require a closer look at the job description.
Target companies already sponsoring technical client roles
Employers who have sponsored H-1B visas for client success or solutions roles in the past are far more likely to understand your OPT status. Search Migrate Mate to filter for OPT-friendly employers with this hiring pattern.
Address your OPT timeline proactively in applications
Don't wait for employers to raise the authorization question. Mention your current OPT authorization clearly in your cover letter and note your STEM extension eligibility if applicable. Transparency early reduces friction during the offer stage.
Align your resume to the employer's industry vertical
Customer Solutions Manager roles vary significantly across SaaS, fintech, healthcare tech, and enterprise software. Tailor your resume to reflect the specific industry's terminology and customer lifecycle challenges. Generic applications perform poorly in this function.
Prepare to discuss post-OPT sponsorship at the right moment
Bring up H-1B sponsorship after you've demonstrated value, typically during the final interview round or offer stage. Companies that have sponsored client-facing technical roles before will engage seriously if you raise it professionally and confidently.
Customer Solutions Manager OPT: Frequently Asked Questions
Does a Customer Solutions Manager role qualify for STEM OPT extension?
It depends on how the role is structured and your degree field. Customer Solutions Manager positions at technology companies, where the work involves data analysis, system implementation, or technical product knowledge, typically qualify under STEM OPT when your degree is in a STEM-designated field. Roles that are primarily relationship management without a technical component may not qualify, so review the job description carefully against your DSO's guidance.
How do I find Customer Solutions Manager jobs that are open to OPT students?
The fastest approach is to filter by OPT work authorization eligibility from the start, rather than applying broadly and hitting walls at the screening stage. Migrate Mate is built specifically for F-1 OPT students and lists Customer Solutions Manager roles from employers who are open to sponsoring or hiring on OPT. Browsing there saves significant time compared to filtering through general job postings that rarely clarify sponsorship openness.
What degree backgrounds do employers typically want for this role?
Most employers hiring Customer Solutions Managers look for degrees in business administration, information systems, computer science, communications, or a related field. For STEM OPT eligibility, degrees in information systems, computer science, data analytics, or engineering are the strongest fit. Some employers in technical industries also value MBAs with an undergraduate STEM foundation. The key is showing your degree is directly relevant to the technical or strategic nature of the role.
Can I work as a Customer Solutions Manager while on my initial 12-month OPT period?
Yes. As long as the role is directly related to your degree field and you have an active Employment Authorization Document, you can work as a Customer Solutions Manager during your 12-month OPT period. You should begin the EAD application process with your DSO no earlier than 90 days before your program end date and no later than 60 days after. Keep your employment record updated with your DSO throughout.
Do Customer Solutions Manager roles lead to H-1B sponsorship?
They can, particularly at technology companies where the role involves a demonstrable specialty occupation connection to a specific degree field. Employers in SaaS, enterprise software, and fintech who regularly hire international talent are the most likely sponsors. The specialty occupation determination is the critical factor, so roles with clear technical or analytical responsibilities tied to your degree carry the strongest case. Researching an employer's prior H-1B filings before accepting an offer is a smart step.