OPT Service Engineer Jobs
Service Engineer jobs are well-suited for F-1 OPT students with degrees in mechanical, electrical, or systems engineering. Most roles qualify as STEM OPT, giving you up to 36 months of work authorization. Employers in this field routinely sponsor H-1B visas, making it a strong long-term path.
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INTRODUCTION
At Spacelabs Healthcare, you make a difference.
Every member of our worldwide team plays an integral role in improving treatment and helping providers deliver exceptional care to their patients. From newborns to centenarians, more than 60 million people benefit each year from the advancements we make in patient monitoring and management, care coordination and clinical decision support.
Driven by the belief that anyone who seeks care could be a member of our own family, our team is dedicated to solving the greatest challenges the healthcare system currently faces, including the need to enhance the patient experience, improve population health, reduce costs, support care team well-being and advance health equity. As part of our mission, we take pride in creating services and technologies that are personalized and tailored to support the needs of healthcare providers anywhere in the world.
Because while we may not be at a patient’s bedside, their health is still in our hands.
ROLE AND RESPONSIBILITIES
Our Field Service Engineer is responsible for the quality service of Spacelabs products and for customer satisfaction within an assigned territory. Works under direct supervision of Regional Service Manager and other FSEs while performing duties in compliance with established procedures. Excellent technical and communication skills are needed to positively interact with customers and company personnel. Successful candidates will be self-motivated, who can manage their time and schedules independently; will also possess analytical/technical abilities and basic business acumen and effectively communicate at all levels of the organization.
- FSE I role will travel outside the territory frequently to build competency and learn product and process while maintaining supervised efforts inside the territory.
- Install, update, modify and relocate Spacelabs products in accordance with policies, procedures and approved technical documents, publications, and Quality Management Systems requirements.
- Perform all assigned preventative maintenance, corrective maintenance, any updates/upgrades to device’s software and provide necessary records to hospitals and Regional Service Manager.
- Successfully complete all Spacelabs Product training.
- Act as liaison with global technical support departments for product introduction, evaluation, and major troubleshooting assignments.
- Respond to all assigned customer service calls within the required timeframe and apply corporate policy guidelines.
- Support Regional Service Manager and region in achieving assigned Operating profit goals, including by promoting sales of service contracts, billable services, and Spacelab’s products and offerings.
- Collaborate with Regional Service Managers and Contract Specialist in generating service quotations for customers on new business agreement or service renewals.
- Support sales efforts by assisting with pre-sale configurations, consultations, equipment demonstrations and clinical evaluations.
- Submit accurate and complete reports in a timely manner regarding expenses, timecards and service call reports to drive KPI initiatives.
- Complete all required technical training classes (remotely or at Spacelabs Snoqualmie location) to be within compliance for servicing Spacelabs devices.
- Continue technical development, e.g. seek out new training to keep up with technology as it changes.
- Control and maintain assigned Spacelabs assets in accordance with policies and directions.
- Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
- Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
- It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
- Duties may be modified or assigned at any time to meet the needs of the business.
BASIC QUALIFICATIONS
- Associate of Science Degree in electronics or a related technical discipline; or equivalent technical training from an accredited program in biomedical, electronic or computer technology; or equivalent military training and/or experience.
- Proficient basic computer skills including; Microsoft Windows. Customer Relationship Management (for example SAP R/3, Microsoft Dynamics CRM, Oracle), MS Office products (Word, Excel, Visio and Power Point).
- Must possess the ability to become fully competent in the application and operation of all products in all care areas.
- Successful completion of Spacelabs product training required. Must become fully competent in the application and operation of all assigned products and systems.
- Will work under the supervision of higher-level FSEs within the region.
- Work various shifts as deemed necessary for successful installation, training, and support.
- Required to register with a vendor credentialing service. As part of this process, may be required to submit personal information to a credentialing service company, to provide proof of vaccinations or related medical information, and to comply with other requirements needed to be able to work at customer site. May be required to complete US federal background check and requirements for access to US government facilities and/or government IT networks.
- Must maintain a good driving record and be insurable per company policy. Observe all applicable company safety policies and practices.
- Use of computer: 15%.
- Approximately 50% local travel and 50% overnight travel within the territory and possibly the region utilizing different modalities (automobile/airplane) to fulfill the business need.
- Participation in an on-call rotation and periodic mandatory overtime may be required.
COMPENSATION
- Pay may range from $27.00 to $31.00 per hour.
The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.
Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.
NOTICE TO THIRD PARTY AGENCIES
OSI Systems, Inc. and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.
Equal Opportunity Employer - Disability and Veteran
Know Your Rights
Poster Link: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.
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Get Access To All JobsTips for Finding OPT Sponsorship as a Service Engineer
Lead with your technical specialization
Service Engineer roles span industries from medical devices to industrial automation. Specifying your domain, whether robotics, HVAC systems, or semiconductor equipment, helps recruiters match you to roles where your background directly reduces their onboarding investment.
Verify your role qualifies for STEM OPT extension
Service Engineer positions tied to engineering degrees in mechanical, electrical, or systems fields typically qualify for the 24-month STEM OPT extension. Confirm your employer is registered with E-Verify before accepting an offer, as that registration is required.
Highlight field service and customer-facing experience
Employers hiring Service Engineers value hands-on troubleshooting and client-site experience. If you completed internships, co-ops, or CPT work involving equipment installation or diagnostics, lead with those in your resume summary and interviews.
Target companies with established sponsorship histories
Large OEMs and field service organizations in industries like medical imaging, industrial automation, and telecom infrastructure have consistent H-1B filing histories. Prioritizing these employers reduces sponsorship uncertainty during your OPT window.
Clarify travel requirements before accepting an offer
Many Service Engineer roles require regional or national travel for customer site visits. Confirm how travel interacts with your OPT work location obligations, since your authorized employment address must accurately reflect where you primarily work.
Submit your I-983 training plan before your start date
For STEM OPT, your employer must sign the I-983 training plan outlining your learning objectives in a role related to your degree. Complete this before your extension begins, not after, to avoid gaps in authorization.
Service Engineer OPT: Frequently Asked Questions
Does a Service Engineer role qualify for the STEM OPT extension?
Most Service Engineer positions qualify for the 24-month STEM OPT extension if your degree is in a STEM field such as mechanical, electrical, or systems engineering and the role directly applies that knowledge. Your employer must also be registered with E-Verify. Review your job description against your degree CIP code with your DSO before filing the extension.
How do I find Service Engineer jobs that sponsor OPT students?
Migrate Mate filters job listings specifically for OPT-eligible candidates, making it straightforward to find Service Engineer roles at employers open to sponsoring F-1 students. Many large OEMs and field service companies post on Migrate Mate because they actively hire internationally educated engineers and have H-1B sponsorship programs already in place.
Can I work as a Service Engineer if my role requires frequent travel to different customer sites?
Yes, but you need to ensure your OPT employment authorization reflects your primary worksite accurately. If your role is based out of a central office with regional travel, your DSO typically records the employer's primary address. Roles involving extended assignments at a single client location may require additional documentation. Confirm the specifics with your DSO.
Do Service Engineer employers commonly sponsor H-1B visas after OPT?
Companies in industries like medical devices, industrial automation, telecommunications infrastructure, and semiconductor equipment regularly sponsor H-1B visas for Service Engineers because the roles require specialized technical knowledge that is difficult to hire for domestically. Checking an employer's public LCA filings through the Department of Labor can confirm whether they have an active sponsorship history before you apply.
What should I include in my I-983 training plan as a Service Engineer on STEM OPT?
Your I-983 should describe how the role develops skills directly tied to your engineering degree, including technical competencies like equipment diagnostics, systems integration, or field calibration procedures. Your employer must sign it and identify a supervisor responsible for your training. The plan should be specific to your actual job duties rather than a generic job description restatement. Your DSO reviews and approves it before submission.