OPT Spa Manager Jobs
Spa Manager roles can qualify for OPT work authorization when the position requires a degree in hospitality, business, or a related field. Your 12-month OPT clock starts on your employment start date, and STEM OPT extension isn't available for this SOC code, so employer H-1B visa sponsorship timing matters from day one.
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LOCATION: Phoenix, Arizona, United States of America
Job Type: Full time
Category: Other Operations
Job ID: R0065407
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide. Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits.
What you will have an opportunity to do:
Our beautiful Tierra Luna Spa has a talented team delivering calming and unique experiences to our guests with cutting edge products and offerings inspired by the local culture and surroundings. The spa has 12 treatment rooms (indoor and outdoor), indoor and outdoor relaxation spaces, a cafe, contrast bathing (a hot tub and cold plunge pool), and one of the only freestanding outdoor Halotherapy rooms where guests can boost their immunity and cleanse their respiratory system.
As a Spa Receptionist, you would be responsible for efficient scheduling of spa appointments, checking in and out guests, and assisting with retail sales. Specifically, this includes, but is not limited to, the following duties:
- Demonstrate knowledge of the proper use of front desk systems including Spa Soft reservations systems, filing systems, sales systems, and guest check-in and check-out procedures.
- Greet and welcome arriving guests.
- Issue lockers and other supplies for guest use.
- Make appointments.
- Handle spa billing.
- Assist retail sales.
- Demonstrate knowledge of all spa treatments and facilities.
- Attend and participate in all scheduled pre-shift and department meetings.
- Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.
This is a full-time position, and you must have flexibility to work weekends, weekdays, and holidays. Shifts are between the hours of 8am-7pm.
What are we looking for?
- At least two (2) years customer service experience in a guest facing and upscale environment
- Experience with retail sales and up-selling, highly preferred
- Experience using a reservation system such as Book4Time, highly preferred
- Spa experience, preferred
- Luxury hotel / resort experience, preferred
- Certification, Associate’s Degree or Bachelor’s Degree in hospitality or related field, preferred
- CPR Certified, preferred
- Food Handler Card, preferred
- Ability to deal with problems involving a few concrete variables in standardized situations
- Excellent computer and customer service skills
- Time management skills
- Great attention to detail
- Professional in communication and appearance
- Accountable and responsible
Compensation:
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
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Get Access To All JobsTips for Finding OPT Sponsorship as a Spa Manager
Document your degree-to-role alignment
Spa Manager roles qualify for OPT only when the job directly relates to your degree field. Build a one-page summary showing how your hospitality, business, or cosmetology management coursework maps to the specific duties in the job description.
Target multi-location spa and hotel brands
Resort chains, hotel spa divisions, and medical spa groups with multiple locations file H-1B petitions more consistently than single-location salons. Prioritize employers whose parent company already has an HR or legal team familiar with work authorization processes.
Check E-Verify enrollment before accepting interviews
STEM OPT isn't available for Spa Manager roles, so your employer must be E-Verify enrolled to extend your authorization through cap-gap if they file an H-1B. Confirm E-Verify status directly with the hiring manager before investing time in the interview process.
Use OFLC Wage Search to set salary expectations
Before negotiating, look up the prevailing wage for Spa Manager roles in your target city using OFLC Wage Search. Any future H-1B or PERM filing requires your salary to meet DOL's prevailing wage, so accepting below it now complicates sponsorship later.
Raise sponsorship early in the offer stage
Spa employers outside hospitality chains often don't know H-1B sponsorship is an option until you explain it. Bring it up after receiving a verbal offer, not during interviews, and frame it around the employer's cost and USCIS process rather than your immigration need.
Use Migrate Mate to manage your H-1B filing timeline
Because Spa Manager OPT has no STEM extension, your H-1B must be filed by April 1 of your final OPT year to maintain cap-gap coverage. Migrate Mate tracks that deadline and handles the LCA and petition filing so nothing falls through the gap.
Spa Manager OPT: Frequently Asked Questions
Does a Spa Manager job qualify for OPT work authorization?
Yes, if the role directly relates to your degree. A Spa Manager position qualifies for OPT when your employer can document that the job requires knowledge from your field of study, such as hospitality management, business administration, or a related discipline. Roles that only require a cosmetology license with no degree requirement are harder to justify. Review the job description against your transcript before applying.
Can I get a STEM OPT extension as a Spa Manager?
No. Spa Manager roles fall under SOC code 39-1013 (First-Line Supervisors of Personal Service Workers), which is not on the DHS STEM Designated Degree Program List. You're limited to 12 months of standard OPT. That makes H-1B sponsorship timing critical: your employer needs to file by April 1 of your final OPT year to preserve cap-gap work authorization.
Which employers are most likely to sponsor a Spa Manager for an H-1B?
Large hotel and resort brands with dedicated HR infrastructure are your strongest targets because they already have immigration counsel and established PERM and H-1B workflows. Medical spa groups affiliated with healthcare systems are another realistic category. Single-location day spas rarely have the legal resources to sponsor. Use Migrate Mate to filter for employers with active H-1B filing history in the spa and hospitality sector.
How does the 60-day grace period apply if my Spa Manager OPT job ends?
If your OPT-authorized Spa Manager role ends before your EAD expiration date, USCIS allows a 60-day grace period to find new qualifying employment, change status, or depart the U.S. You can't work during this window. The new job must still relate to your degree field, and you must update your SEVIS record through your DSO within 10 days of starting the new position.
What should I check on my EAD before starting a Spa Manager role?
Verify that your EAD start date is on or before your employment start date, that the employer name on your offer letter doesn't conflict with any restrictions on the card, and that your I-20 reflects the correct OPT authorization period. Your employer will also run an I-9 verification, so bring your EAD and passport on your first day. Any mismatch between your SEVIS record and your EAD can trigger employment authorization issues.