Mid Level Outreach Counselor Jobs
Mid level outreach counselor jobs go to professionals ready to manage their own caseloads, lead community initiatives, and coordinate with partner organizations without close supervision. Openings are spread across on-site, remote, and hybrid settings in Healthcare & Medical Services, Education, and Energy, with employers like Amyx, WVU Medicine, and CHRISTUS Health hiring at this level now.
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Join Eliot – A Place to Belong, Grow, and Inspire Change
At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.
Benefits at Eliot
We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:
- Generous Paid Time Off – Vacation, sick time, and paid holidays
- Comprehensive Benefits – Medical, dental, and vision plans
- Retirement Savings – 401(k) with employer match
- Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
- Financial Security – 100% company-paid life and accidental death insurance
- Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
Eliot’s Homeless Services Division is seeking a dedicated Outreach Clinician to join our Intensive Case Management (ICM) Team which offers a wide range of services, including outreach, case management, mental health treatment, housing assistance, and referrals to other resources for adults with substance use disorders, including those with co-occurring serious mental health diagnosis. The ideal candidate is a compassionate, Master’s-level clinician with at least three years of experience supporting adults navigating chronic homelessness, severe mental illness, complex trauma, and/or substance use disorders. In this role, you will provide intensive, street-based outreach and clinical support to individuals navigating chronic homelessness, severe mental illness, complex trauma, and substance use disorders. Grounded in trauma-informed care and racial equity, you will conduct assessments, provide crisis follow-up, and deliver hands-on clinical guidance while consulting with a multidisciplinary team and community partners to bridge critical gaps in care.
Responsibilities:
- Provide intensive, field-based clinical outreach to unsheltered individuals and high utilizers of crisis systems across prioritized Boston neighborhoods.
- Deliver direct clinical support utilizing trauma-informed care and person-centered planning, including clinical education, health/wellness guidance, and overdose prevention education to mitigate risk.
- Conduct clinical assessments, including completing individual service/recovery plans for assigned clients.
- Address and stabilize comprehensive life domains for clients, including physical health, mental/behavioral health, basic needs, housing, family/social connections, and legal status.
- Provide clinical consultation to the multidisciplinary team, advising on complex behavioral health, substance use, and medical cases.
- Respond collaboratively to acute behavioral health crises and high-risk situations, ensuring rapid follow-up to critical events like overdoses, hospitalizations, or arrests.
- Meet with high-risk individuals in diverse environments—including street outreach alongside the team, emergency departments, inpatient units, treatment centers, and houses of correction—to ensure continuity of care.
- Assist with discharge planning and attend hospital and detox discharge planning meetings to ensure warm handoffs and prevent care gaps at every transition point.
Qualifications
- Requires a Master’s degree in social work, counseling, or psychology or related field and have a corresponding license with the state of Massachusetts.
- At least three years experience with the homeless, mentally ill, and/or substance using population.
- Demonstrated experience working with adults with severe and persistent mental illness, substance use disorders, complex trauma, or chronic homelessness.
- Strong commitment to mental health recovery, substance use treatment, care coordination, racial equity, and holistic wellness.
- Proven ability to deliver flexible, community- and field-based services within a fast-paced, multidisciplinary team structure.
- Ability to build trust, establish supportive therapeutic relationships, and respect client autonomy and treatment preferences.
- Sound clinical judgment with strong, solution-focused problem-solving capabilities.
- Must have a valid driver’s license and reliable transportation to commute and transport clients to appointments as needed.
Location: Outreach Community based work in Boston, including Dorchester, Roxbury, Mass and Cass area, Downtown, South Station.
Schedule: Monday-Friday, 9am-5pm
Annual Salary: $75,000 USD - $85,000 USD
At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.
Apply today and make a difference.
Join Eliot – A Place to Belong, Grow, and Inspire Change
At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.
Benefits at Eliot
We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:
- Generous Paid Time Off – Vacation, sick time, and paid holidays
- Comprehensive Benefits – Medical, dental, and vision plans
- Retirement Savings – 401(k) with employer match
- Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
- Financial Security – 100% company-paid life and accidental death insurance
- Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
Eliot’s Homeless Services Division is seeking a dedicated Outreach Clinician to join our Intensive Case Management (ICM) Team which offers a wide range of services, including outreach, case management, mental health treatment, housing assistance, and referrals to other resources for adults with substance use disorders, including those with co-occurring serious mental health diagnosis. The ideal candidate is a compassionate, Master’s-level clinician with at least three years of experience supporting adults navigating chronic homelessness, severe mental illness, complex trauma, and/or substance use disorders. In this role, you will provide intensive, street-based outreach and clinical support to individuals navigating chronic homelessness, severe mental illness, complex trauma, and substance use disorders. Grounded in trauma-informed care and racial equity, you will conduct assessments, provide crisis follow-up, and deliver hands-on clinical guidance while consulting with a multidisciplinary team and community partners to bridge critical gaps in care.
Responsibilities:
- Provide intensive, field-based clinical outreach to unsheltered individuals and high utilizers of crisis systems across prioritized Boston neighborhoods.
- Deliver direct clinical support utilizing trauma-informed care and person-centered planning, including clinical education, health/wellness guidance, and overdose prevention education to mitigate risk.
- Conduct clinical assessments, including completing individual service/recovery plans for assigned clients.
- Address and stabilize comprehensive life domains for clients, including physical health, mental/behavioral health, basic needs, housing, family/social connections, and legal status.
- Provide clinical consultation to the multidisciplinary team, advising on complex behavioral health, substance use, and medical cases.
- Respond collaboratively to acute behavioral health crises and high-risk situations, ensuring rapid follow-up to critical events like overdoses, hospitalizations, or arrests.
- Meet with high-risk individuals in diverse environments—including street outreach alongside the team, emergency departments, inpatient units, treatment centers, and houses of correction—to ensure continuity of care.
- Assist with discharge planning and attend hospital and detox discharge planning meetings to ensure warm handoffs and prevent care gaps at every transition point.
Qualifications
- Requires a Master’s degree in social work, counseling, or psychology or related field and have a corresponding license with the state of Massachusetts.
- At least three years experience with the homeless, mentally ill, and/or substance using population.
- Demonstrated experience working with adults with severe and persistent mental illness, substance use disorders, complex trauma, or chronic homelessness.
- Strong commitment to mental health recovery, substance use treatment, care coordination, racial equity, and holistic wellness.
- Proven ability to deliver flexible, community- and field-based services within a fast-paced, multidisciplinary team structure.
- Ability to build trust, establish supportive therapeutic relationships, and respect client autonomy and treatment preferences.
- Sound clinical judgment with strong, solution-focused problem-solving capabilities.
- Must have a valid driver’s license and reliable transportation to commute and transport clients to appointments as needed.
Location: Outreach Community based work in Boston, including Dorchester, Roxbury, Mass and Cass area, Downtown, South Station.
Schedule: Monday-Friday, 9am-5pm
Annual Salary: $75,000 USD - $85,000 USD
At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.
Apply today and make a difference.
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Mid Level Outreach Counselor Jobs: Frequently Asked Questions
How do I get a mid level outreach counselor job?
Position yourself as someone who owns outcomes, not just tasks. Highlight caseloads you managed independently, partnerships you built, and programs you shaped or improved. Tailor your resume to show measurable community impact, such as enrollment numbers or retention results. Mid level hiring managers want to see that you can operate without constant direction and have already navigated complex client or community situations on your own.
Which companies hire mid level outreach counselors?
Companies hiring mid level outreach counselors right now include Amyx, WVU Medicine, and CHRISTUS Health, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from health systems, nonprofit service organizations, government agencies, and community-based programs that need counselors who can carry a full caseload and contribute to program development.
Are there remote mid level outreach counselor jobs?
Yes, though many outreach counselor roles require some in-person community presence. About 0% of mid level outreach counselor openings are remote or hybrid as of November 2026, and these positions often focus on case coordination, intake, documentation, or virtual service delivery rather than field-based outreach work.
How do I move up to a mid level outreach counselor role?
Moving from entry level to mid level means demonstrating that you can manage work independently and drive results. Build depth in a specific population or service area, take ownership of a program component or project, and document your measurable impact. Counselors who earn mid level standing typically have a consistent history of meeting goals, handling complex cases, and contributing ideas that improve how their team operates.
Which industries hire the most mid level outreach counselors?
Mid Level outreach counselor roles concentrate in Healthcare & Medical Services, Education, and Energy, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at the mid level because they run sustained community programs that require experienced counselors who can manage relationships, navigate systems, and deliver services with minimal supervision.