Patient Care Advocate Jobs
Patient Care Advocate jobs are open across health insurance, hospital systems, managed care, and nonprofit healthcare organizations, at every level from entry-level to senior and team lead, with specializations in case management, insurance navigation, and patient rights advocacy. See the openings below and apply to the ones that match your experience.
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Job Summary
JOB SUMMARY
Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the Patient Accounting environment. Also responsible for obtaining and completing the Confidential Financial Statement form and assisting patients in the process of applying for any benefits for which they may be eligible.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
- Conducts interviews with patients and/or family members.
- Records and maintains complete documentation of activities performed on account while in-house and during the Patient accounting cycle.
- Performs financial clearance function including collections. Cancels accounts that have not had any patient cooperation and are not eligible for any programs and prepares accounts for Financial Assistance review.
- Follows up on EES assigned accounts to ensure follow-through on Government application submitted. Develops a working relationship with patients, based on good communication skills, enabling accounts to be processed quickly with government program eligibility.
- Conducts field visits to patient homes for skip tracing and or assisting patient with documents.
- Notifies hospital case management, social services and admissions staff of case screening determinations and outcomes via verbal and written communication.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Working familiarity with the rules and regulations pertaining to Federal, State and County programs
- P/C systems literate including Windows, and Microsoft Outlook, Excel and Word programs
- Ability to work independently
- Excellent oral and written communication skills, as well as the clear understanding of the English language
- Detail oriented, with strengths in dealing with multiple facilities, Supervisors, and Hospital platforms
- Ability to prioritize and manage multiple tasks with efficiency
- Bi-lingual preferred (Spanish)
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
- High School diploma or equivalent
- Minimum 2 years work experience with Social Services or Hospital Admitting or related area
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit and work at a computer terminal for extended periods of time
- Must be able to walk through a hospital environment, including across broad campus settings and Emergency Department environments, and visit patients at bedside
- Ability to travel if required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Both Hospital and Office facilities, in direct contact with Patients and Staff
OTHER
- Some travel may be required
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Compensation and Benefit Information
Compensation
- Pay: $25.00 - $31.25 per hour.
- Shift differentials of $1.00-$2.50/per hour may be available depending on the shift worked.
- Conifer observed holidays receive time and a half.
Benefits
Conifer offers the following benefits, subject to employment status:
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
- 401k with up to 6% employer match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
Job Summary
JOB SUMMARY
Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the Patient Accounting environment. Also responsible for obtaining and completing the Confidential Financial Statement form and assisting patients in the process of applying for any benefits for which they may be eligible.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
- Conducts interviews with patients and/or family members.
- Records and maintains complete documentation of activities performed on account while in-house and during the Patient accounting cycle.
- Performs financial clearance function including collections. Cancels accounts that have not had any patient cooperation and are not eligible for any programs and prepares accounts for Financial Assistance review.
- Follows up on EES assigned accounts to ensure follow-through on Government application submitted. Develops a working relationship with patients, based on good communication skills, enabling accounts to be processed quickly with government program eligibility.
- Conducts field visits to patient homes for skip tracing and or assisting patient with documents.
- Notifies hospital case management, social services and admissions staff of case screening determinations and outcomes via verbal and written communication.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Working familiarity with the rules and regulations pertaining to Federal, State and County programs
- P/C systems literate including Windows, and Microsoft Outlook, Excel and Word programs
- Ability to work independently
- Excellent oral and written communication skills, as well as the clear understanding of the English language
- Detail oriented, with strengths in dealing with multiple facilities, Supervisors, and Hospital platforms
- Ability to prioritize and manage multiple tasks with efficiency
- Bi-lingual preferred (Spanish)
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
- High School diploma or equivalent
- Minimum 2 years work experience with Social Services or Hospital Admitting or related area
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit and work at a computer terminal for extended periods of time
- Must be able to walk through a hospital environment, including across broad campus settings and Emergency Department environments, and visit patients at bedside
- Ability to travel if required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Both Hospital and Office facilities, in direct contact with Patients and Staff
OTHER
- Some travel may be required
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Compensation and Benefit Information
Compensation
- Pay: $25.00 - $31.25 per hour.
- Shift differentials of $1.00-$2.50/per hour may be available depending on the shift worked.
- Conifer observed holidays receive time and a half.
Benefits
Conifer offers the following benefits, subject to employment status:
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
- 401k with up to 6% employer match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
Patient Care Advocate Jobs by Experience Level
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Find Patient Care Advocate JobsPatient Care Advocate Job Market
Who's Hiring
- Ayr Wellness19
- Tenet Healthcare14
- WellBe Senior Medical4
- Unicity Care Management3
- Traditions Health2
What Employers Look For
The qualifications that appear most often in patient care advocate jobs.
- High school diploma or associate degree, with a bachelor's degree preferred for senior roles
- Experience in a healthcare, insurance, or customer service setting
- Knowledge of health insurance terminology including prior authorization and claims processes
- Strong written and verbal communication skills for interacting with patients and providers
- Familiarity with electronic health records and case management software
- Bilingual proficiency in Spanish or another language commonly spoken in the service area
Tips for Your Patient Care Advocate Job Search
Tailor your resume to payer language
If you're applying to insurance or managed care roles, mirror the payer-side vocabulary in job postings, terms like prior authorization, claims adjudication, and member services. Resumes that reflect the employer's own language consistently move further in applicant tracking systems.
Highlight de-escalation outcomes specifically
Patient care advocate roles screen heavily for conflict resolution. Don't just list it as a skill. Describe a situation where you resolved a billing dispute or calmed a distressed patient and what the outcome was. Concrete context beats a generic soft-skills bullet every time.
Apply early to roles that fit
Migrate Mate lists patient care advocate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by care setting type
The day-to-day scope of a patient care advocate shifts significantly between hospital systems, insurance payers, and community health organizations. Know which setting fits your background before you apply, and use that setting-specific experience as the lead angle in your cover letter.
Prepare for scenario questions about HIPAA
Interviewers for patient-facing advocacy roles routinely ask how you've handled confidential information or a situation where a patient requested records a third party wanted blocked. Rehearse a specific example that shows your process, not just your awareness of the rule.
Negotiate by referencing care coordination scope
When discussing compensation, anchor your ask to the complexity of cases you've managed, such as chronic condition navigation, multi-provider coordination, or appeals handling. Scope-based framing is more persuasive in this field than tenure or title alone.
Patient Care Advocate Jobs: Frequently Asked Questions
Which companies are hiring the most patient care advocates?
Ayr Wellness, Tenet Healthcare, and WellBe Senior Medical are hiring the most patient care advocates right now, with openings concentrated in Florida, Texas, and Alabama, based on current listings on Migrate Mate as of November 2026. Health insurance payers and large hospital systems tend to post the highest volume of these roles consistently.
How many patient care advocate jobs are remote?
About 47% of patient care advocate openings are fully remote or hybrid as of November 2026, with availability varying by employer type and care setting. Insurance payer roles and telephonic case management positions are most likely to offer remote or hybrid arrangements, while hospital-based and in-person patient navigation roles typically require on-site presence.
How do you become a patient care advocate?
Start by building experience in a healthcare or customer service environment, such as a medical office, insurance call center, or social services agency. Develop fluency in health insurance processes, including how claims, appeals, and prior authorizations work. Many employers also value a certification in case management or patient advocacy, which signals formal knowledge of patient rights and care coordination standards.
Can you get hired as a patient care advocate with no experience?
Yes, entry-level patient care advocate roles exist, and employers often prioritize communication skills and customer service experience over direct healthcare background. If you've worked in a call center, retail, or social services, emphasize transferable skills like conflict resolution, active listening, and navigating complex processes. Volunteering at a hospital or community health organization can also strengthen a first application.
What does the patient care advocate interview process look like?
Most employers start with a phone screen focused on your communication style and healthcare familiarity. A hiring manager interview follows, typically using behavioral questions about handling difficult patients, insurance disputes, or competing priorities. Some employers, especially those in insurance or managed care, add a written scenario exercise to assess how you document a patient interaction or draft a response to a grievance.
Where can I find and apply to patient care advocate jobs?
You can find and apply to patient care advocate jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that fit your background and experience level, then apply directly to each listing that matches what you're looking for.
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