Patient Care Consultant Jobs
Patient Care Consultant jobs are open across hospitals, insurance carriers, home health agencies, and medical device companies, from entry-level coordinator to senior consultant, with specializations in case management, benefits navigation, and patient advocacy. Find a role that fits below and apply directly.
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Patient Care Consultant
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and career growth opportunities will help you thrive in your career. When you join our team as a Patient Care Consultant, you will have the opportunity to give back to communities and positively impact patients’ lives by helping them through their smile transformation journey.
Job Type: Full-Time in Roanoke Rapids, NC
Salary: $20 - $25 /hour + uncapped incentive opportunity
At Aspen Dental, we put You First. We offer:
- A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
- Career development and growth opportunities to support you at every stage of your career
- A fun and supportive culture that encourages collaboration and innovation
- Free Continuous Learning through TAG U
How You’ll Make a Difference
As a Patient Care Consultant, you will as the primary treatment plan advisor for patients. You’ll guide them through their smile transformation by combining empathy with consultative sales skills to help patients commit to treatment with confidence.
- Consult with patients on recommended treatment plans and product offerings, explaining options in clear, compassionate terms as outlined by the clinician
- Build trust and patient confidence by overcoming objections with empathy, education, and financial clarity
- Create and present customized payment plans tailored to each patient’s financial needs
- Act as the patient’s primary point of contact after their initial visit, answering questions and providing ongoing guidance
- Support treatment acceptance by applying consultative sales techniques that connect patient needs with appropriate solutions
- Follow up with patients to encourage treatment decisions and ensure timely communication
- Track and report on KPIs (e.g., consult-to-acceptance rates, follow-up conversion, payment plan adoption) while leveraging CRM tools to document interactions and monitor follow-ups
- Partner with the dental team to deliver high-quality, patient-first experiences that align with company policies, regulations, and dental board standards
- Collaborate with the Regional Sales Manager to refine consult approaches, improve close rates, and stay current on product offerings, promotions, and financing options
- Identify opportunities for additional services or products that enhance patient outcomes and practice performance
- Ensure a smooth handoff from consultation to procedure, minimizing patient stress and creating a seamless experience
- Deliver an exceptional patient experience with every interaction—supportive, transparent, and compassionate—building loyalty and trust in Aspen Dental
Qualifications
- 2+ years of experience in consultative sales, patient care coordination, or customer service (healthcare or retail sales preferred)
- Proven track record of meeting or exceeding sales or conversion goals
- Excellent communication, interpersonal, and objection-handling skills
- Ability to simplify clinical recommendations into patient-friendly language
- Strong organizational and time-management skills; comfortable using CRM or patient management systems
- Patient-first mindset with empathy, professionalism, and active listening skills
- Resilient and adaptable in a fast-paced environment
- Collaborative team player who partners effectively with clinicians and leaders
- Results-oriented, motivated by both patient outcomes and performance goals
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
May vary by independently owned and operated Aspen Dental locations.
TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic Studio, and Lovet Pet Healthcare. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.
TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Patient Care Consultant
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and career growth opportunities will help you thrive in your career. When you join our team as a Patient Care Consultant, you will have the opportunity to give back to communities and positively impact patients’ lives by helping them through their smile transformation journey.
Job Type: Full-Time in Roanoke Rapids, NC
Salary: $20 - $25 /hour + uncapped incentive opportunity
At Aspen Dental, we put You First. We offer:
- A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
- Career development and growth opportunities to support you at every stage of your career
- A fun and supportive culture that encourages collaboration and innovation
- Free Continuous Learning through TAG U
How You’ll Make a Difference
As a Patient Care Consultant, you will as the primary treatment plan advisor for patients. You’ll guide them through their smile transformation by combining empathy with consultative sales skills to help patients commit to treatment with confidence.
- Consult with patients on recommended treatment plans and product offerings, explaining options in clear, compassionate terms as outlined by the clinician
- Build trust and patient confidence by overcoming objections with empathy, education, and financial clarity
- Create and present customized payment plans tailored to each patient’s financial needs
- Act as the patient’s primary point of contact after their initial visit, answering questions and providing ongoing guidance
- Support treatment acceptance by applying consultative sales techniques that connect patient needs with appropriate solutions
- Follow up with patients to encourage treatment decisions and ensure timely communication
- Track and report on KPIs (e.g., consult-to-acceptance rates, follow-up conversion, payment plan adoption) while leveraging CRM tools to document interactions and monitor follow-ups
- Partner with the dental team to deliver high-quality, patient-first experiences that align with company policies, regulations, and dental board standards
- Collaborate with the Regional Sales Manager to refine consult approaches, improve close rates, and stay current on product offerings, promotions, and financing options
- Identify opportunities for additional services or products that enhance patient outcomes and practice performance
- Ensure a smooth handoff from consultation to procedure, minimizing patient stress and creating a seamless experience
- Deliver an exceptional patient experience with every interaction—supportive, transparent, and compassionate—building loyalty and trust in Aspen Dental
Qualifications
- 2+ years of experience in consultative sales, patient care coordination, or customer service (healthcare or retail sales preferred)
- Proven track record of meeting or exceeding sales or conversion goals
- Excellent communication, interpersonal, and objection-handling skills
- Ability to simplify clinical recommendations into patient-friendly language
- Strong organizational and time-management skills; comfortable using CRM or patient management systems
- Patient-first mindset with empathy, professionalism, and active listening skills
- Resilient and adaptable in a fast-paced environment
- Collaborative team player who partners effectively with clinicians and leaders
- Results-oriented, motivated by both patient outcomes and performance goals
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
May vary by independently owned and operated Aspen Dental locations.
TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic Studio, and Lovet Pet Healthcare. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.
TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Patient Care Consultant Jobs by Experience Level
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Find Patient Care Consultant JobsPatient Care Consultant Job Market
Who's Hiring
- Jushi Holdings10
- Aspen Dental4
- Wavestone2
- Care Sherpa2C
- Jushi1
Top Industries Hiring
- Healthcare & Medical Services
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in patient care consultant jobs.
- Bachelor's degree in nursing, health administration, social work, or a related field
- Minimum two years of direct patient care or case management experience
- Knowledge of HIPAA regulations and healthcare documentation standards
- Proficiency with electronic health record systems such as Epic or Cerner
- Strong communication and active listening skills for patient-facing interactions
- Bilingual proficiency in Spanish preferred for patient-facing roles in many markets
Tips for Your Patient Care Consultant Job Search
Tailor your resume to the setting
Patient care consultant roles in a health insurance carrier look very different from those inside a hospital system. Adjust your resume to emphasize claims navigation and benefits counseling for payers, or bedside-to-discharge coordination for clinical settings, depending on where you're applying.
Highlight compliance and documentation skills
Employers expect fluency with HIPAA documentation standards, care coordination software, and accurate patient record management. Call out the specific platforms you've used and any compliance training you've completed so hiring managers don't have to guess about your technical baseline.
Apply early to roles that fit
Migrate Mate lists patient care consultant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that match your licensure
Some patient care consultant roles require an active RN, LPN, or social work license, while others accept equivalent experience. Filter your search by those requirements upfront so you're not advancing through three interview rounds only to hit a hard licensure wall.
Prepare for scenario-based interview questions
Interviewers in this role almost always present a patient scenario involving a coverage dispute, care transition, or non-compliant patient. Practice walking through your decision-making out loud, covering how you'd escalate, document, and follow up in each case.
Negotiate total compensation, not just base pay
Patient care consultant offers frequently include productivity bonuses, continuing education reimbursements, and shift differentials that vary widely by employer. Ask specifically about each component during the offer stage so you're comparing the full package rather than a single number.
Patient Care Consultant Jobs: Frequently Asked Questions
Which companies are hiring the most patient care consultants?
The companies hiring the most patient care consultants right now include Jushi Holdings, Aspen Dental, and Wavestone, with the largest share of openings in Pennsylvania, North Carolina, and Illinois, based on current listings on Migrate Mate as of November 2026. Health insurance carriers and large regional health systems consistently post the highest volume of these roles.
How many patient care consultant jobs are remote?
About 75% of patient care consultant openings are fully remote or hybrid as of November 2026, with the highest remote share found in utilization review, benefits counseling, and telephonic case management sub-areas. Roles that require in-person patient interaction, such as hospital discharge planning, remain predominantly on-site.
How do you become a patient care consultant?
Start by earning a degree in nursing, social work, health administration, or a related clinical or administrative field. Build direct experience in patient-facing settings through roles in case management, care coordination, or patient services. Pursue relevant certifications such as a Certified Case Manager credential to strengthen your candidacy, then target postings that match your clinical background and preferred care setting.
Can I get a patient care consultant job with little or no experience?
Some entry-level patient care consultant roles are open to candidates with a relevant degree and clinical internship or volunteer experience in a healthcare setting. Employers in insurance and medical device companies are more likely to hire new graduates than hospital systems, which typically require prior case management exposure. Emphasize any hands-on patient interaction, documentation work, or health advocacy you've done, even in non-paid roles.
What does the patient care consultant interview process look like?
Most employers start with a phone screen focused on your clinical background and communication style, followed by one or two video or in-person rounds. Expect at least one behavioral interview exploring how you've handled difficult patients or complex care transitions, and often a scenario exercise where you walk through a mock patient case. Final rounds at larger health systems may include a panel with clinical leads and HR.
Where can I find and apply to patient care consultant jobs?
You can find and apply to patient care consultant jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and experience, then apply directly to each listing from the page.
See All 21 Patient Care Consultant Jobs
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