Patient Financial Representative Jobs
Patient Financial Representative jobs are open across hospitals, health systems, physician groups, and specialty clinics, from entry-level to senior and lead roles, with specializations in insurance billing, collections, and patient account management. Find a role that fits below and apply directly.
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Showing 5 of 83+ Patient Financial Representative jobs
Primary City/State:
Glendale, ArizonaDepartment Name:
BTMC Pediatric Ortho SurgWork Shift:
DayJob Category:
Revenue CycleA rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.
As a Patient Financial Services Representative-Orthopedics A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.
We offer a customer-focused and friendly work environment with career growth opportunities to work in a busy clinic. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you.
Location: 5601 W Eugie St Suite 100 Glendale, AZ 85304
Schedule: Monday – Friday 8:30am-5:00pm
At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.
POSITION SUMMARY
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.
CORE FUNCTIONS
1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.
2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations
3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.
4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.
5. Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits.
6. Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations. Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS.
7. Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws.
8. Provides a variety of patient services to assist in patient flow including but not limited to escorting patients, taking vitals and patient history, assisting in patient treatment, distributing mail and fax information, ordering supplies, etc.
9. Works independently under regular supervision and follows structured work routines. Works in a fast paced, multi-task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third-party payors.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently.
Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
Work experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred.
Additional related education and/or experience preferred
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Primary City/State:
Glendale, ArizonaDepartment Name:
BTMC Pediatric Ortho SurgWork Shift:
DayJob Category:
Revenue CycleA rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.
As a Patient Financial Services Representative-Orthopedics A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.
We offer a customer-focused and friendly work environment with career growth opportunities to work in a busy clinic. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you.
Location: 5601 W Eugie St Suite 100 Glendale, AZ 85304
Schedule: Monday – Friday 8:30am-5:00pm
At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.
POSITION SUMMARY
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.
CORE FUNCTIONS
1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.
2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations
3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.
4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.
5. Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits.
6. Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations. Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS.
7. Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws.
8. Provides a variety of patient services to assist in patient flow including but not limited to escorting patients, taking vitals and patient history, assisting in patient treatment, distributing mail and fax information, ordering supplies, etc.
9. Works independently under regular supervision and follows structured work routines. Works in a fast paced, multi-task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third-party payors.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently.
Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
Work experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred.
Additional related education and/or experience preferred
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Patient Financial Representative Jobs by Experience Level
See All 83 Patient Financial Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsPatient Financial Representative Job Market
Who's Hiring
- Banner Health18
- Memorial Healthcare System10
- Brooks Rehabilitation3
- Fairview Health Services3
- INSIGHT2
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in patient financial representative jobs.
- One to two years of experience in medical billing, collections, or patient accounts
- Proficiency with at least one electronic health record or practice management system
- Working knowledge of insurance verification, prior authorization, and explanation of benefits
- Strong communication skills for discussing financial obligations with patients in person and by phone
- High school diploma or equivalent required, associate degree in healthcare administration preferred
- Familiarity with ICD and CPT coding concepts and revenue cycle workflows
Tips for Your Patient Financial Representative Job Search
Tailor your resume to billing workflows
Highlight experience with insurance verification, claims submission, and explanation of benefits reconciliation. Employers scan for specific revenue cycle terminology, so mirror the language in each posting rather than using generic administrative phrases.
List your healthcare software by name
Name every patient accounting or practice management system you've used, such as Epic, Cerner, Meditech, or Athenahealth. Many applicant tracking systems filter candidates by software keywords before a human ever reads the resume.
Apply early to roles that fit
Migrate Mate lists patient financial representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by payer mix and setting
A role at a large hospital network involves complex multi-payer claims, while a specialty practice may focus on a single payer or self-pay collections. Match your experience to the payer mix described in the posting to show you can contribute on day one.
Prepare for scenario-based interview questions
Interviewers often walk you through a denied claim or an upset patient call and ask how you'd respond. Practice explaining your process for identifying denial reasons, correcting coding errors, and communicating financial responsibility to patients clearly.
Negotiate by citing your collections metrics
If you have concrete results, such as days in accounts receivable reduced or denial rates lowered, bring those into salary conversations. Revenue cycle managers respond to measurable outcomes because the role directly affects cash flow.
Patient Financial Representative Jobs: Frequently Asked Questions
Which companies are hiring the most patient financial representatives?
Banner Health, Memorial Healthcare System, and Brooks Rehabilitation are hiring the most patient financial representatives right now, with openings concentrated in Florida, Arizona, and Colorado, based on current listings on Migrate Mate as of November 2026. Large hospital systems and regional health networks tend to post the highest volumes as they manage complex multi-payer billing operations.
How many patient financial representative jobs are remote?
About 23% of patient financial representative openings are fully remote or hybrid as of November 2026, reflecting healthcare employers' growing comfort with off-site billing and collections work. Remote opportunities are most common in insurance follow-up, denial management, and self-pay collections, where the work relies on software access rather than in-person patient contact.
How do you become a patient financial representative?
Start by completing a high school diploma or GED, then pursue coursework or a certificate in medical billing, healthcare administration, or revenue cycle management. Build hands-on experience through entry-level roles in medical reception, billing, or collections. Getting comfortable with an electronic health record system and learning insurance verification processes will make you competitive for most openings.
Can you get a patient financial representative job with little or no experience?
Yes, many healthcare employers hire entry-level patient financial representatives and provide on-the-job training in billing systems and payer workflows. Customer service experience in any industry counts, since the role requires frequent patient communication about sensitive financial matters. Completing a short medical billing certificate program before applying signals commitment to the field and fills the knowledge gap employers worry about most.
What does the patient financial representative interview process look like?
Most interviews begin with a phone or video screen focused on your familiarity with insurance, billing software, and patient communication. An in-person or second-round interview typically includes scenario questions, such as how you would handle a denied claim or explain a large balance to a patient. Some employers add a short written or computer-based assessment covering basic billing concepts or data entry accuracy before making an offer.
Where can I find and apply to patient financial representative jobs?
You can find and apply to patient financial representative jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and location, then apply directly to each one that fits.
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