Patient Financial Services Specialist Jobs
Patient Financial Services Specialist jobs are open across hospitals, health systems, physician groups, and revenue cycle management firms, from entry-level billing coordinators to senior patient accounts leads, with specializations in insurance verification, collections, and self-pay resolution. See the openings below and apply to the ones that match your experience.
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At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day.
With pride, passion, and commitment, we will improve health and save lives in our community every day.
Shift:
Monday - Friday (8:00am to 4:30pm)Location:
Lingle BuildingJob Description Summary
Job Description
Position Overview:
The Insurance Billing Specialist submits hospital claims to multiple third-party payers including, but not limited to: Managed Care plans; Medicare and Medicaid; hospice and other specialty claims. He/She coordinates accumulation and verification of all necessary documentation required for billing and resolves claim level edits and errors as appropriate for accurate, compliant billing. The Insurance Billing Specialist performs follow up duties associated with re-billing, claim level denials, adjustments and collections of all overdue accounts in accordance with best business practices. He/She identifies problems and solutions or enhancements to resolve billing issues, including, billing frequency, required forms, and general billing requirements. The Insurance Billing Specialist communicates issues and offers suggestions to service line departments and management to improve processes within the Revenue Cycle.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education:
High school graduate or equivalent required. Courses in business, accounting, or related fields preferred.
License:
N/A
Certifications:
N/A
Experience:
A minimum of two (2) years’ experience in patient accounting, insurance or a business office required. Experience with diagnosis codes, procedure and CPT codes, NCCI edits, modifiers, and standard payer reported code sets preferred.
Reports to:
Billing Manager
Supervises:
None
Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Let’s do big things together. Apply now and join our team.
Patient Financial Services Specialist Jobs by Experience Level
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Find JobsPatient Financial Services Specialist Job Market
Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
- Science & Research
What Employers Look For
The qualifications that appear most often in patient financial services specialist jobs.
- One to three years of experience in medical billing, collections, or patient accounts
- Proficiency with healthcare billing software such as Epic, Meditech, or Cerner
- Working knowledge of insurance verification, EOB reading, and denial management
- Familiarity with Medicare, Medicaid, and commercial payer billing guidelines
- Strong written and verbal communication skills for patient-facing financial counseling
- High school diploma required, with an associate or bachelor's degree preferred by many employers
Tips for Your Patient Financial Services Specialist Job Search
Tailor your resume to revenue cycle terms
Hiring managers scan for specific language like accounts receivable, denial management, EOB reconciliation, and insurance verification. Mirror the exact terminology from each job posting so your resume clears applicant tracking systems before a human ever reads it.
Highlight payer-specific billing experience
Employers care deeply about whether you've worked with Medicare, Medicaid, or commercial payers. Call out the specific payers you've billed for and any state-specific Medicaid programs you know, since those details set you apart from generalist applicants.
Apply early to roles that fit
Migrate Mate lists patient financial services specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Earn a certified revenue cycle credential
Certifications like the CRCR from HFMA signal that you understand the full revenue cycle, not just one piece of it. Many postings list these credentials as preferred, and having one can move your application ahead of candidates with similar experience.
Prepare for scenario-based interview questions
Interviewers for these roles frequently ask how you handled a denied claim, resolved a patient billing dispute, or reduced an aging AR balance. Prepare two or three specific stories with concrete outcomes, since vague answers about teamwork won't land as well here.
Negotiate by citing productivity benchmarks
When discussing compensation, reference your average daily call volume, claim resolution rate, or days in AR if you have those figures. Patient accounts managers respond to measurable output, and framing your ask around documented performance gives you a credible foundation.
Patient Financial Services Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most patient financial services specialists?
The companies hiring the most patient financial services specialists right now include CHRISTUS Health, Northwell Health, and CoxHealth, with the largest share of openings in Connecticut, New Mexico, and Missouri, based on current listings on Migrate Mate as of November 2026. Large health systems and revenue cycle outsourcing firms tend to post the highest volume of openings consistently.
How many patient financial services specialist jobs are remote?
About 78% of patient financial services specialist openings are fully remote or hybrid as of November 2026, reflecting the role's heavy reliance on phone, email, and billing software that can run from anywhere. Insurance verification, follow-up calling, and denial management sub-specialties tend to have the highest remote availability, while front-desk or point-of-service financial counseling roles remain largely on-site.
How do you become a patient financial services specialist?
Start by earning a high school diploma and completing coursework or a certificate program in medical billing or health information management. Build foundational skills in insurance verification and claim submission through an entry-level billing or front-desk role. Pursue a credential like the CRCR from HFMA to advance faster. Hands-on experience with a major electronic health record system strengthens your candidacy significantly.
Can you get hired as a patient financial services specialist with no experience?
Yes, entry-level openings exist, particularly at large health systems that train new hires on their specific billing systems and payer mix. Employers hiring with no prior experience typically look for strong customer service or collections backgrounds, comfort with data entry, and the ability to explain financial information clearly to patients who may be stressed or confused about their bills.
What does the patient financial services specialist interview process look like?
Most employers start with a phone screen focused on your billing software experience and comfort handling patient-facing financial conversations. A second round often includes scenario questions about denied claims, payment plan negotiations, or escalating balances. Some health systems add a brief skills assessment covering EOB interpretation or basic insurance terminology before extending an offer.
Where can I find and apply to patient financial services specialist jobs?
You can find and apply to patient financial services specialist jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits.
See All 34 Patient Financial Services Specialist Jobs
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