Case Management Coordinator Jobs
Case Management Coordinator jobs are open across healthcare, insurance, social services, and behavioral health, at every level from entry-level to senior, with specializations in utilization review, discharge planning, and community resource coordination. Find a role that fits below and apply directly.
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Essential Responsibilities:
- Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
- Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
- Assists in providing services related to the initial case assessment by: coordinating with patients and their families to evaluate needs, goals, and current services with day-to-day supervision; determining initial eligibility, benefits, and education for all admissions with day-to-day supervision; entering authorization data (e.g., authorization data regarding admitting/principle diagnoses, bed type(s), and disposition data for accuracy, after visit summary) with general guidance; supporting others in exploring options to assure that quality, cost-efficient care is provided; and leveraging working knowledge to assess medical necessity for hospital admission and required level of care to inform physicians.
- Assists in monitoring and evaluating plan of care by: coordinating resources and services to assure continuity and quality of care; supporting the review and updating of authorizations, attending case management rounds with clinicians, and reviewing diagnoses as needed; contacting patients periodically to assess progress toward treatment milestones and care plan goals with day-to-day supervision; assisting with identifying barriers to achieving goals and ensuring that they are discussed with the patient and care team thoroughly; assisting with verifying that all services remain consistent with established guidelines and standards; and documenting/updating the patients case in all medical files with minimal guidance.
- Assists in providing services related to the case-planning process by: partnering in the development of a client-focused case management plan with treatment goals based on the patients and familys/caregivers needs under limited guidance; collaborating with health-care team, patient, and caregivers to assure plan of care is safe, agreeable, and appropriate with guidance; and validating that the plan is consistent with regulatory, accreditation, and regional guidelines with some guidance.
- Supports efforts to remain updated on current research, policies, and procedures by: coordinating with others to attend seminars, workshops, and approved educational programs and workshops specific to professional needs; contributing to the implementation of systems, processes, and methods to maintain team knowledge of community resources, with some guidance; analyzing operational team data and key metrics applied to own work with limited guidance; making suggestions for change or improvement as needed with minimal guidance; and learning about and adhering to policies and regulations impacting the teams work with minimal guidance.
- Assists in services related to patient disposition by: assisting in identifying patients ready for disposition planning activities under guidance; beginning to develop, evaluate, coordinate, and communicate a comprehensive disposition plan in collaboration with the patient, family, physician, nurses, social services, and other healthcare providers and agencies; and obtaining authorizations/approvals as needed for services for the patient with day-to-day supervision.
- Assists in connecting patients with existing services by: supporting patients with gaining access to care based on their needs and integrating or referring them into existing programs/services with minimal guidance; referring patients to outside entities, ambulatory case managers, care managers, social workers, and/or internal/external resources as appropriate with guidance; and gathering and summarizing information for making location-specific adaptations as necessary.
- Assists others in serving as liaison between internal and external care by: reviewing benefits/services available based on regulations or specific coverage to patients, families, and other members of the community, and assisting with problem solving identified concerns with general supervision; providing case management to a limited caseload of low-risk patients referred to external facilities/agencies with general supervision; learning and applying standard strategies and concepts to propose recommendations in interdisciplinary team meetings with internal and/or external stakeholders with guidance; and leveraging working knowledge of the patients case to act as a resource for physicians, health plan administrators, and contracted vendors.
Minimum Qualifications:
- Bachelors degree in Nursing or related field OR Minimum three (3) years of experience in case management or a directly related field.
- Vocational Nurse License (California) required at hire
- Knowledge, Skills, and Abilities (KSAs): Integrity; Teamwork; Dependability; Written Communication; Acts with Compassion; Member Service; Relationship Building; Managing Diverse Relationships; Maintain Files and Records; Business Relationship Management; Company Representation
- Registered Nurse License (in the state where care is provided).
PrimaryLocation : California,Los Angeles,Los Angeles Medical Center
HoursPerWeek : 40
Shift : Day
Workdays : Sun, Mon, Tue, Wed, Thu, Fri, Sat
WorkingHoursStart : 09:00 AM
WorkingHoursEnd : 05:30 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-SCAL-01|NUE|Non Union Employee
Job Level : Individual Contributor
Job Category : Nursing & Care Delivery
Department : Sunset Medical Center - Utilization Management - 0801
Travel : No
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
- Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
- Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
- Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
Case Management Coordinator Jobs by Experience Level
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What Employers Look For
The qualifications that appear most often in case management coordinator jobs.
- Bachelor's degree in social work, nursing, or a related health or human services field
- Experience with care coordination, discharge planning, or utilization review in a clinical setting
- Knowledge of ICD-10 coding, insurance authorization processes, and managed care guidelines
- Proficiency with electronic health record systems such as Epic, Cerner, or similar platforms
- Active CCM, ACM, or state-issued clinical license preferred or required by many employers
- Strong written communication skills for documenting care plans and insurance correspondence
Tips for Your Case Management Coordinator Job Search
Tailor your resume to care settings
Hiring managers in this field scan for specific clinical or social service environments, so name your setting explicitly: acute care, outpatient, managed care, or community health. A resume that matches the employer's care setting gets past the screener faster than a generic one.
List your case management certifications prominently
CCM, ACM, and CSWCM credentials belong in your resume header, not buried in a skills section. Many case management coordinator postings filter applicants by certification before a human reviews the file, so front-loading yours prevents early rejections.
Apply early to roles that fit
Migrate Mate lists case management coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Decode the posting before you apply
Case management coordinator roles vary widely: some are purely administrative while others require clinical judgment. Read each posting for phrases like 'RN required,' 'utilization management,' or 'ICD coding' to confirm the role matches your license and experience level before you apply.
Prepare concrete examples of care coordination wins
Interviewers for these roles ask behavioral questions about managing high caseloads, navigating insurance denials, or connecting patients to community resources. Write out two or three specific situations from your work history before your interview so your answers are grounded and precise.
Negotiate your starting caseload, not just pay
Caseload size directly affects your quality of work and burnout risk. During the offer stage, ask what the average coordinator caseload is and whether it has changed in the past year. That answer tells you as much about the role as the compensation package does.
Case Management Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most case management coordinators?
BayCare Health System, Tunnel To Towers Foundation, and Kaiser Permanente are hiring the most case management coordinators right now, with openings concentrated in Florida, California, and New York, based on current listings on Migrate Mate as of November 2026. Health systems, managed care organizations, and insurance carriers consistently account for the largest share of open roles.
How many case management coordinator jobs are remote?
About 44% of case management coordinator openings are fully remote or hybrid as of November 2026, with remote availability highest in utilization management, insurance-based case management, and telephonic care coordination roles. Positions requiring in-person patient contact, such as hospital discharge planning or community health coordination, are less likely to be remote.
How do you become a case management coordinator?
Start with a bachelor's degree in social work, nursing, healthcare administration, or a related field. Gain direct experience in a clinical or social services setting, such as a hospital, outpatient clinic, or managed care organization. Build familiarity with care planning documentation and insurance authorization processes. Earning a credential like the CCM or ACM after meeting eligibility requirements strengthens your candidacy for coordinator-level roles.
Can you get a case management coordinator job with little experience?
Yes, entry-level case management coordinator roles exist, particularly in community health agencies, nonprofit organizations, and insurance companies. Employers in these settings often prioritize candidates with internship or practicum experience in social work, patient navigation, or benefits counseling over years of full-time work history. Highlighting any hands-on experience coordinating services, following up with clients, or working with care teams strengthens an entry-level application considerably.
What does the case management coordinator interview process look like?
Most employers start with a phone or video screen to confirm your background and licensure, followed by a panel interview with a hiring manager and a team lead. Expect behavioral questions about managing competing priorities, handling insurance denials, and communicating with clinical staff. Some employers add a scenario-based question where you walk through how you would coordinate care for a complex patient situation.
Where can I find and apply to case management coordinator jobs?
You can find and apply to case management coordinator jobs on Migrate Mate, which lists current openings from employers across the United States. The listings cover roles in healthcare systems, insurance carriers, community organizations, and more. Find the roles that fit your experience and credentials, then apply directly to each listing from the page.
See All 30 Case Management Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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