Patient Services Manager Jobs in Phoenix, AZ
Patient Services Manager jobs in Phoenix are in strong demand, concentrated in the medical corridors of Midtown, the Banner Health and Dignity Health campuses near Camelback, and the growing healthcare and health-tech sectors anchoring the Biltmore and Desert Ridge areas. Employers actively hiring include Banner Health, Thomas Cuisine, and Women's Health Arizona. See the openings below and apply to the ones that match your experience.
Find Patient Services Manager JobsOverview
Showing 4 of 57+ Patient Services Manager jobs
The Patient Services Representative will be responsible for scheduling patient appointments, performing insurance verification and obtaining prior authorizations, with a strong understanding of insurance benefits, medical billing, and claims, while clearly communicating insurance requirements and financial responsibilities to patients. The position will also assist with daily administrative tasks to ensure a smooth and positive patient experience. The ideal candidate will have excellent communication skills, strong attention to detail, and a passion for providing exceptional customer service in a healthcare setting.
Responsibilities:
- Patient Check-In and Check-Out: Greet patients in a courteous and professional manner upon arrival at the practice. Verify patient demographic and insurance information, updating records as necessary.
- Appointment Scheduling: Schedule patient appointments accurately, ensuring appropriate time slots and provider availability. Coordinate scheduling of follow-up appointments, referrals, and diagnostic tests as directed by healthcare providers.
- Insurance Verification and Authorization: Verify patient insurance coverage, eligibility, and benefits using electronic systems or contacting insurance carriers. Obtain pre-authorizations and referrals for procedures and services as required by insurance plans.
- Administrative Support: Assist with administrative tasks, such as filing, faxing, scanning, and organizing medical records. Perform other duties as assigned by practice management or healthcare providers.
- High school diploma or equivalent required; Associate's degree or certification in healthcare administration preferred.
- Minimum of 1-2 years of experience in a customer service or administrative role, preferably in a healthcare or medical office setting.
- 1–2 years of experience with heavy insurance verification, prior authorizations, insurance benefits, and basic medical billing/claims, with the ability to clearly explain insurance requirements and financial responsibilities to patients.
- Excellent customer service skills, with the ability to communicate effectively and professionally with patients, staff, and visitors.
- Strong organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment.
- Proficiency in using computer software applications, electronic health records (EHR) systems, and office equipment.
- Knowledge of medical terminology, insurance verification processes, and HIPAA regulations.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Compassionate and empathetic attitude towards patients and their families.
The Patient Services Representative will be responsible for scheduling patient appointments, performing insurance verification and obtaining prior authorizations, with a strong understanding of insurance benefits, medical billing, and claims, while clearly communicating insurance requirements and financial responsibilities to patients. The position will also assist with daily administrative tasks to ensure a smooth and positive patient experience. The ideal candidate will have excellent communication skills, strong attention to detail, and a passion for providing exceptional customer service in a healthcare setting.
Responsibilities:
- Patient Check-In and Check-Out: Greet patients in a courteous and professional manner upon arrival at the practice. Verify patient demographic and insurance information, updating records as necessary.
- Appointment Scheduling: Schedule patient appointments accurately, ensuring appropriate time slots and provider availability. Coordinate scheduling of follow-up appointments, referrals, and diagnostic tests as directed by healthcare providers.
- Insurance Verification and Authorization: Verify patient insurance coverage, eligibility, and benefits using electronic systems or contacting insurance carriers. Obtain pre-authorizations and referrals for procedures and services as required by insurance plans.
- Administrative Support: Assist with administrative tasks, such as filing, faxing, scanning, and organizing medical records. Perform other duties as assigned by practice management or healthcare providers.
- High school diploma or equivalent required; Associate's degree or certification in healthcare administration preferred.
- Minimum of 1-2 years of experience in a customer service or administrative role, preferably in a healthcare or medical office setting.
- 1–2 years of experience with heavy insurance verification, prior authorizations, insurance benefits, and basic medical billing/claims, with the ability to clearly explain insurance requirements and financial responsibilities to patients.
- Excellent customer service skills, with the ability to communicate effectively and professionally with patients, staff, and visitors.
- Strong organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment.
- Proficiency in using computer software applications, electronic health records (EHR) systems, and office equipment.
- Knowledge of medical terminology, insurance verification processes, and HIPAA regulations.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Compassionate and empathetic attitude towards patients and their families.
See All 57 Patient Services Manager Jobs in Phoenix
Find roles in Phoenix that match your experience and apply in just a few clicks.
Find Patient Services Manager JobsPatient Services Manager Job Market in Phoenix
Who's Hiring
- Banner Health30
- Thomas Cuisine8
- Women's Health Arizona8
- HonorHealth4
- Mayo Clinic4
Top Industries Hiring
- Healthcare & Medical Services
Patient Services Manager Jobs in Phoenix: Frequently Asked Questions
How do I get a patient services manager job in Phoenix?
Focus your search on Phoenix's large integrated health systems, specialty clinic networks, and outpatient surgery centers, which drive the bulk of local hiring. The Midtown medical corridor, Banner Health campuses, and the growing healthcare operations around Gilbert and Chandler roads offer the densest concentration of openings. Candidates with experience in patient access, revenue cycle coordination, or clinic operations tend to move fastest in Phoenix's market, where multidisciplinary care teams are the norm.
Which companies hire patient services managers in Phoenix?
Companies currently hiring patient services managers in Phoenix include Banner Health, Thomas Cuisine, and Women's Health Arizona, per current listings on Migrate Mate as of August 2026. Phoenix's employer base ranges from large nonprofit health systems with multiple campuses to fast-growing specialty care groups and behavioral health organizations expanding across the Valley.
Are there remote patient services manager jobs in Phoenix?
Yes, though most patient services manager roles involve direct patient interaction and remain predominantly on-site. About 33% of patient services manager openings tied to Phoenix are remote or hybrid as of August 2026, reflecting growing flexibility in administrative and scheduling-heavy functions. In Phoenix specifically, remote options appear most often in patient access coordination, insurance authorization, and telehealth program management roles.
How can I get a patient services manager job in Phoenix with little or no experience?
The most realistic entry path in Phoenix is moving up from a patient access representative, medical receptionist, or care coordinator role at one of the Valley's large health systems or federally qualified health centers, such as those operating in South Phoenix and Maryvale. Many Phoenix-area clinics and outpatient facilities promote internally from front-desk and scheduling positions. Demonstrating familiarity with electronic health records, bilingual ability in Spanish, and knowledge of Arizona Medicaid programs gives entry-level candidates a real edge locally.
Which industries hire the most patient services managers in Phoenix?
Most patient services manager openings in Phoenix sit in Healthcare & Medical Services, per current listings on Migrate Mate as of August 2026. Phoenix's rapid population growth and its status as a regional healthcare hub for the Southwest drive sustained demand across hospital networks, outpatient specialty practices, and behavioral health organizations expanding throughout Maricopa County.
See All 57 Patient Services Manager Jobs in Phoenix
Find roles in Phoenix that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs