Dental Receptionist Jobs in Arizona

Job Summary

We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental practice. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks with precision and professionalism. Your energetic approach will ensure smooth clinic operations, accurate documentation, and a welcoming environment that keeps patients engaged and confident in their care. If you thrive in fast-paced settings, possess excellent communication skills, and have a passion for healthcare support, this opportunity is perfect for you!

Duties

• Prefer Dentrix background
• Greet patients warmly and professionally, creating a positive first impression of the clinic
• Schedule appointments efficiently using dental practice management software and coordinate patient flow
• Verify patient insurance coverage, explain billing procedures, and collect payments using medical billing systems
• Manage electronic health records (EHR systems) such as Epic, Meditech, or eClinicalWorks to ensure accurate documentation review and updates
• Handle phone communication with patients, insurance companies, and vendors with courteous phone etiquette
• Prepare and review clinical documentation, including care plans, CPT coding, ICD-9/10 coding, and HIPAA compliance protocols
• Maintain medical records meticulously, ensuring confidentiality in accordance with clinical confidentiality policies
• Assist with medical collection processes and follow-up on outstanding balances to support clinic revenue goals
• Support clinical staff by managing administrative support tasks such as filing, data entry (including 10 key typing), and office organization

Qualifications

• Proven experience as a Medical Receptionist or in a similar medical office setting; dental clinic experience is highly preferred
• Strong knowledge of EMR/EHR systems like Epic, Meditech, Athenahealth or similar platforms
• Familiarity with medical terminology, ICD coding (ICD-9/10), CPT coding, and health insurance processes including Medicare
• Excellent computer skills including proficiency in Microsoft Office Suite and electronic health records management software
• Exceptional customer service skills with the ability to handle sensitive information discreetly under HIPAA guidelines
• Bilingual abilities are a plus to effectively communicate with diverse patient populations
• Strong organizational skills with attention to detail in documentation review and medical billing processes
• Ability to multitask efficiently in a fast-paced environment while maintaining professionalism and positive attitude

Join us to be part of a dedicated team committed to delivering outstanding patient care through seamless administrative support!

Pay: $22.00 - $31.12 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person