Dental Receptionist Jobs in Illinois

Overview
We are seeking a professional and detail-oriented Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong organizational skills, familiarity with dental and medical office systems, and the ability to handle sensitive health information in compliance with HIPAA regulations. Experience with electronic health records (EHR), dental terminology, and insurance verification is highly valued. Bilingual abilities are a plus to effectively serve diverse patient populations.

Duties

• Greet patients warmly and manage patient check-in and check-out processes using EMR systems such as Eaglesoft, Dentrix, or similar software
• Schedule appointments accurately utilizing medical scheduling software and multi-line phone systems
• Verify insurance coverage and perform insurance verification procedures using platforms like Epic, Meditech, Athenahealth, or eClinicalWorks
• Collect payments and process medical billing and collections, including CPT coding, ICD-9/ICD-10 coding, and Medicare documentation review
• Maintain accurate patient records in compliance with HIPAA and health information management standards
• Manage phone etiquette to handle inquiries professionally and efficiently
• Assist with intake procedures, including updating patient information and documenting care plans
• Support front desk operations by filing documents, managing medical records, and performing clerical tasks such as typing and data entry (10 key typing)
• Ensure smooth clinic flow by coordinating with clinical staff for appointment updates and patient needs
• Maintain a clean and organized office environment to promote efficient workflow

Qualifications

• Proven experience as a Medical Receptionist or Dental Receptionist in a clinical or dental office setting
• Familiarity with EMR/EHR systems such as Eaglesoft, Dentrix, Meditech, Epic, Athenahealth, or similar platforms
• Knowledge of dental terminology, medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and insurance processes including verification and billing
• Strong computer skills including proficiency in Microsoft Office applications and office management software
• Excellent customer service skills with professional phone etiquette and communication abilities
• Ability to handle sensitive health information in accordance with HIPAA regulations
• Bilingual language skills are preferred to enhance patient communication
• Previous clinic or healthcare office experience is highly desirable
• Strong organizational skills with attention to detail in documentation review and record keeping

Join our team to provide outstanding administrative support in a professional dental environment. We value dedicated individuals committed to delivering exceptional patient care through efficient office management.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Experience:

• Dental receptionist: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person