Mid Level Patient Services Supervisor Jobs
Mid level patient services supervisor jobs go to professionals ready to take full ownership of daily operations, coach frontline staff, and resolve escalated patient concerns with minimal oversight. Openings are concentrated in Healthcare & Medical Services, Education, and Science & Research, with employers like Houston Methodist, UC Health, and CHRISTUS Health competing for supervisors at this level now.
Find JobsOverview
Showing 5 of 134+ Mid Level Patient Services Supervisor jobs
Department Name:
Work Shift:
Day
Job Category:
Revenue Cycle
Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn how you can join our dedicated team of professionals.
We are seeking an experienced candidate with established knowledge to join the opening team at our new Scottsdale facility, anticipated to launch in early 2027. If selected, you will train at our Downtown Phoenix and Arcadia Health Center until the facility's opening date, bringing your expertise and passion for excellence to help shape the foundation of this exciting new location.
This is a Monday - Friday 8: 00a - 5:00pm position
PAS Authorization Representative will obtain and complete insurance authorization requests. They are responsible for verifying and understanding insurance benefits, validating authorization requirements. Verifies patients' insurance and accurately inputs this information into our systems, including documenting the account thoroughly in order to maximize reimbursement and minimize denials/penalties from the payor(s) documentation required by the patient’s insurance plan(s). Contacts and works with patients, insurance companies, and providers on a regular basis. Must be able to consistently meet monthly individual accuracy and productivity goals as determined by management.
Position Summary
This position performs insurance verification and authorization functions that support Patient Access Services and ensures compliance with both department standards and billing requirements. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. This position is expected to reduce authorization-related initial denials/write-offs.
CORE FUNCTIONS
-
Uses department procedures and new hire training to accurately complete authorization initiation requests with payers for all service lines and validates existing authorizations requested by providers. Completes authorization initiation for acute and ambulatory visits. Utilizes standard authorization submission tools, websites, and documents authorization updates in Host systems.
-
Provides necessary information regarding authorization numbers and patient demographic information to appropriate staff, including billing. Provides information about the referral process to physician and staff. Documents and maintains records of all referral activity and authorizations in appropriate Host fields. Refers encounters for peer review to substantiate ordered procedures.
-
Responds to “provider orders” for tests, procedures, and specialty visits. Obtains authorizations for single and/or reoccurring visits required by various payers, including verification of patient demographic information, codes, dates of service, and clinical data. Representatives will stay current on payor requirements and utilization of third-party authorization submission software to complete authorizations.
-
Works independently from a remote location and follows structured work routines. Works in a fast-paced environment requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care.
-
Follows escalation protocols for accounts not meeting authorization standards by working with the ordering provider, scheduling departments, PAS leaders, and administrative groups for resolution in all acute, ambulatory, Banner Imaging, and Oncology service lines.
-
Performs other related duties as assigned. This may include cross-coverage in other authorization-related areas.
MINIMUM QUALIFICATIONS
High school diploma/GED is required.
Requires a minimum of three years of experience in healthcare insurance and/or authorizations.
Business skills and experience in the assigned work area are required. Must be detail oriented. Must be able to maintain high productivity standards with minimal errors. Advanced abilities in the use of common office software, word processing, spreadsheet, and database software are required. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Excellent organizational skills, human relations, and communication skills required.
PREFERRED QUALIFICATIONS
Associate’s degree in Business Management or equivalent preferred.
Certification in CRCR and/or CHAA preferred.
Additional related education and/or experience preferred.
Estimated Pay Range:
$20.41 - $30.61 / hour Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Department Name:
Work Shift:
Day
Job Category:
Revenue Cycle
Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn how you can join our dedicated team of professionals.
We are seeking an experienced candidate with established knowledge to join the opening team at our new Scottsdale facility, anticipated to launch in early 2027. If selected, you will train at our Downtown Phoenix and Arcadia Health Center until the facility's opening date, bringing your expertise and passion for excellence to help shape the foundation of this exciting new location.
This is a Monday - Friday 8: 00a - 5:00pm position
PAS Authorization Representative will obtain and complete insurance authorization requests. They are responsible for verifying and understanding insurance benefits, validating authorization requirements. Verifies patients' insurance and accurately inputs this information into our systems, including documenting the account thoroughly in order to maximize reimbursement and minimize denials/penalties from the payor(s) documentation required by the patient’s insurance plan(s). Contacts and works with patients, insurance companies, and providers on a regular basis. Must be able to consistently meet monthly individual accuracy and productivity goals as determined by management.
Position Summary
This position performs insurance verification and authorization functions that support Patient Access Services and ensures compliance with both department standards and billing requirements. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. This position is expected to reduce authorization-related initial denials/write-offs.
CORE FUNCTIONS
-
Uses department procedures and new hire training to accurately complete authorization initiation requests with payers for all service lines and validates existing authorizations requested by providers. Completes authorization initiation for acute and ambulatory visits. Utilizes standard authorization submission tools, websites, and documents authorization updates in Host systems.
-
Provides necessary information regarding authorization numbers and patient demographic information to appropriate staff, including billing. Provides information about the referral process to physician and staff. Documents and maintains records of all referral activity and authorizations in appropriate Host fields. Refers encounters for peer review to substantiate ordered procedures.
-
Responds to “provider orders” for tests, procedures, and specialty visits. Obtains authorizations for single and/or reoccurring visits required by various payers, including verification of patient demographic information, codes, dates of service, and clinical data. Representatives will stay current on payor requirements and utilization of third-party authorization submission software to complete authorizations.
-
Works independently from a remote location and follows structured work routines. Works in a fast-paced environment requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care.
-
Follows escalation protocols for accounts not meeting authorization standards by working with the ordering provider, scheduling departments, PAS leaders, and administrative groups for resolution in all acute, ambulatory, Banner Imaging, and Oncology service lines.
-
Performs other related duties as assigned. This may include cross-coverage in other authorization-related areas.
MINIMUM QUALIFICATIONS
High school diploma/GED is required.
Requires a minimum of three years of experience in healthcare insurance and/or authorizations.
Business skills and experience in the assigned work area are required. Must be detail oriented. Must be able to maintain high productivity standards with minimal errors. Advanced abilities in the use of common office software, word processing, spreadsheet, and database software are required. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Excellent organizational skills, human relations, and communication skills required.
PREFERRED QUALIFICATIONS
Associate’s degree in Business Management or equivalent preferred.
Certification in CRCR and/or CHAA preferred.
Additional related education and/or experience preferred.
Estimated Pay Range:
$20.41 - $30.61 / hour Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
See All 134+ Mid Level Patient Services Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsMid Level Patient Services Supervisor Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services81
- Education13
- Science & Research12
- Biotechnology & Pharmaceuticals11
- Insurance4
Mid Level Patient Services Supervisor Jobs: Frequently Asked Questions
How do I get a mid level patient services supervisor job?
Position your experience around ownership, not just participation. Highlight situations where you led scheduling workflows, resolved complex patient complaints, or coordinated across departments without being directed step by step. Applications that show measurable improvements, such as reduced wait times or higher patient satisfaction scores, stand out. Tailor each submission to the specific care setting listed in the posting.
Which companies hire mid level patient services supervisors?
Companies hiring mid level patient services supervisors right now include Houston Methodist, UC Health, and CHRISTUS Health, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes primarily from hospital systems, outpatient clinic networks, and large physician group practices that need experienced supervisors who can run a team without heavy management oversight.
Are there remote mid level patient services supervisor jobs?
Yes, though most roles in this field remain on-site given the patient-facing nature of the work. About 19% of mid level patient services supervisor openings are remote or hybrid as of November 2026, with remote positions typically focused on insurance authorization, scheduling coordination, or call center operations rather than in-clinic supervision.
How do I move up to a mid level patient services supervisor role?
The move from entry level to mid level hinges on demonstrating that you can own outcomes, not just complete tasks. Build a record of leading process improvements, training newer staff, and handling escalations independently. Taking initiative on cross-functional projects, earning trust from clinical or administrative leadership, and deepening knowledge of billing cycles or compliance requirements all signal readiness for a supervisory step up.
Which industries hire the most mid level patient services supervisors?
Mid Level patient services supervisor roles concentrate in Healthcare & Medical Services, Education, and Science & Research, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring because they operate high patient volumes and need supervisors who can keep service quality consistent, manage staff schedules, and act as the operational link between frontline teams and administrative leadership.