Mid Level Health Information Technology Jobs
Mid level health information technology jobs go to professionals ready to own EHR implementations, lead data governance projects, and guide junior analysts with minimal oversight. Roles are available across Education, Healthcare & Medical Services, and Consulting & Professional Services, with a mix of on-site, remote, and hybrid settings, and employers like Memorial Hospital of Gardena, Apple, and Jabil hiring at this level now.
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Showing 5 of 22+ Mid Level Health Information Technology jobs
Position Summary
The Senior IT Technician provides advanced technical support and leads troubleshooting efforts for hardware, software, systems, and network issues across the organization. This role resolves complex incidents, oversees device lifecycle processes, supports system maintenance, and contributes to IT projects. The Senior IT Technician also mentors junior technicians, ensures adherence to IT standards, and helps maintain secure, reliable, and efficient technology operations.
Responsibilities
- Advanced Technical Support
- Resolve escalated hardware, software, and network issues requiring senior-level expertise.
- Complex Troubleshooting
- Diagnose multilayer problems involving operating systems, applications, connectivity, and peripherals.
- System & Device Administration
- Configure, maintain, and optimize computers, mobile devices, peripherals, and approved software.
- User Support & Guidance
- Assist employees with advanced access issues, permissions, and system navigation.
- Ticket & Incident Management
- Manage high priority tickets, ensure timely resolution, and maintain detailed documentation.
- Maintenance & Updates
- Perform patching, imaging, updates, and routine equipment health checks.
- Asset & Inventory Oversight
- Lead hardware inventory tracking, equipment deployment, and lifecycle management.
- Network Support
- Troubleshoot connectivity issues, assist with basic network configuration, and support Wi-Fi stability.
- Documentation
- Maintain accurate procedures, configuration records, and support documentation.
- Project Participation
- Support IT projects such as system upgrades, deployments, and technology rollouts.
- Mentorship
- Train and guide IT Technician I and II staff, providing technical leadership and best practices.
- All other duties as assigned
Required Experience
- 4-6 years of experience in IT support, technical assistance, or help desk operations. Experience troubleshooting Windows and/or macOS environments at an advanced level. Experience resolving complex hardware, software, and network issues.
- Experience supporting device imaging, deployment, and lifecycle management. Experience with ticketing systems (ServiceNow, Jira, Zendesk, etc.).
- Experience maintaining technical documentation, support logs, and inventory records. Experience collaborating with IT engineers, administrators, and business teams.
Skills Required
- Advanced Troubleshooting
- Ability to independently diagnose and resolve complex IT issues.
- Customer Service
- Strong communication and support skills for assisting end users.
- Hardware & Software Expertise
- Deep understanding of operating systems, devices, and business applications.
- Time Management
- Ability to manage multiple high-priority tickets and tasks.
- Documentation
- Skilled in creating clear, accurate support notes and procedures.
- Collaboration
- Works effectively with IT teams, vendors, and business stakeholders.
- Leadership
- Ability to mentor junior technicians and support team development.
Education
Associate's or bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. Equivalent experience may be considered.
Position Summary
The Senior IT Technician provides advanced technical support and leads troubleshooting efforts for hardware, software, systems, and network issues across the organization. This role resolves complex incidents, oversees device lifecycle processes, supports system maintenance, and contributes to IT projects. The Senior IT Technician also mentors junior technicians, ensures adherence to IT standards, and helps maintain secure, reliable, and efficient technology operations.
Responsibilities
- Advanced Technical Support
- Resolve escalated hardware, software, and network issues requiring senior-level expertise.
- Complex Troubleshooting
- Diagnose multilayer problems involving operating systems, applications, connectivity, and peripherals.
- System & Device Administration
- Configure, maintain, and optimize computers, mobile devices, peripherals, and approved software.
- User Support & Guidance
- Assist employees with advanced access issues, permissions, and system navigation.
- Ticket & Incident Management
- Manage high priority tickets, ensure timely resolution, and maintain detailed documentation.
- Maintenance & Updates
- Perform patching, imaging, updates, and routine equipment health checks.
- Asset & Inventory Oversight
- Lead hardware inventory tracking, equipment deployment, and lifecycle management.
- Network Support
- Troubleshoot connectivity issues, assist with basic network configuration, and support Wi-Fi stability.
- Documentation
- Maintain accurate procedures, configuration records, and support documentation.
- Project Participation
- Support IT projects such as system upgrades, deployments, and technology rollouts.
- Mentorship
- Train and guide IT Technician I and II staff, providing technical leadership and best practices.
- All other duties as assigned
Required Experience
- 4-6 years of experience in IT support, technical assistance, or help desk operations. Experience troubleshooting Windows and/or macOS environments at an advanced level. Experience resolving complex hardware, software, and network issues.
- Experience supporting device imaging, deployment, and lifecycle management. Experience with ticketing systems (ServiceNow, Jira, Zendesk, etc.).
- Experience maintaining technical documentation, support logs, and inventory records. Experience collaborating with IT engineers, administrators, and business teams.
Skills Required
- Advanced Troubleshooting
- Ability to independently diagnose and resolve complex IT issues.
- Customer Service
- Strong communication and support skills for assisting end users.
- Hardware & Software Expertise
- Deep understanding of operating systems, devices, and business applications.
- Time Management
- Ability to manage multiple high-priority tickets and tasks.
- Documentation
- Skilled in creating clear, accurate support notes and procedures.
- Collaboration
- Works effectively with IT teams, vendors, and business stakeholders.
- Leadership
- Ability to mentor junior technicians and support team development.
Education
Associate's or bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. Equivalent experience may be considered.
See All 22 Mid Level Health Information Technology Jobs
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Who's Hiring
Top Industries Hiring
- Education
- Healthcare & Medical Services
- Consulting & Professional Services
- Electronics & Hardware
- Banking & Financial Services
Mid Level Health Information Technology Jobs: Frequently Asked Questions
How do I get a mid level health information technology job?
Position your experience around systems you have owned, not just supported. Highlight instances where you led EHR configuration, managed compliance workflows, or resolved interoperability issues without heavy supervision. Tailor your resume to show measurable outcomes, such as reduced claim errors or faster data retrieval. Certifications like RHIA, CHDA, or relevant EHR vendor credentials sharpen your application at this stage.
Which companies hire mid level health information technologys?
Companies hiring mid level health information technologys right now include Memorial Hospital of Gardena, Apple, and Jabil, based on current listings on Migrate Mate as of September 2026. Hiring at this level covers hospital systems, health plans, government health agencies, and healthcare consulting firms that need professionals who can manage complex data and compliance requirements with limited oversight.
Are there remote mid level health information technology jobs?
Yes, and remote availability is notably strong in this field. About 0% of mid level health information technology openings are remote or hybrid as of September 2026, reflecting how much of the work centers on cloud-based EHR platforms, coding systems, and digital compliance tools that do not require an on-site presence. Search current listings on Migrate Mate to filter by location preference.
How do I move up to a mid level health information technology role?
Progress from entry level by deepening ownership over time. Build fluency in a core EHR platform, earn a credential like RHIA or CHDA, and take on projects that require independent judgment, such as audit preparation or system migration support. Demonstrating that you can identify problems, propose solutions, and see them through without constant direction is what signals readiness for mid level responsibilities.
Which industries hire the most mid level health information technologys?
Mid Level health information technology roles concentrate in Education, Healthcare & Medical Services, and Consulting & Professional Services, based on current listings on Migrate Mate as of September 2026. These sectors drive demand because they handle large volumes of patient data, face strict regulatory requirements around coding accuracy and privacy, and need experienced professionals who can maintain system integrity and support clinical and administrative workflows.