Entry Level Pharmacy Customer Service Associate Jobs
New grad pharmacy customer service associate jobs attract recent graduates and entry level candidates with zero to two years of experience, where a customer-facing internship or hands-on pharmacy work can matter more than a long resume. Most openings are on-site roles across Insurance, Retail, and Healthcare & Medical Services, with employers like CVS Health, Walgreens, and Optum hiring at this level now.
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Facility:
CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807
Department:
1167 Specialty Pharmacy
Scheduled Weekly Hours:
40
Hours:
8:00 AM - 5:00 PM
Work Shift:
Day Shift (United States of America)
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times.
- Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
- Acknowledged by Forbes as one of the Best Employers for New Grads.
- Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
Benefits
- Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
Pharmacy technicians assist pharmacists in preparing and distributing medications, maintaining the drug inventory, and maintaining patient records. Pharmacy technicians work only under the supervision of a registered pharmacist. They do not perform duties that can legally be performed only by a registered pharmacist. Pharmacy technicians present completed medications to the pharmacist for verification, routinely interact with patients to ensure quality service and other job duties where applicable.
Certified Pharmacy Technician
Education
- Required: High School Diploma or Equivalent
- Required: Applicant must be at least 18 years of age
Experience:
- As required by Pharmacy Technician Certification Board for Certification Exam
Skills:
- Good verbal and communication skills
- Able to work independently and collaboratively in teams
- Ability to work in a fast-paced environment
- Direct customer and patient interactions
- Exhibit problem-solving and organizational skill
Licensure/Certification/Registration:
- Required: Must be certified as a Pharmacy Technician through a nationally accredited Pharmacy organization.
- Required: Registered with the Missouri State Board of Pharmacy as a pharmacy technician or application in process upon hire and obtained within 90 days of hire
Pharmacy Technician
Job Description
Education:
- Required: High School Diploma or Equivalent
- Required: Applicant must be at least 18 years of age
Experience:
- No Experience Required
Skills:
- Good verbal and communication skills
- Able to work independently and collaboratively in teams
- Ability to work in a fast-paced environment
- Direct customer and patient interactions
- Exhibit problem-solving and organizational skill
Licensure/Certification/Registration:
- Required: Registered with the Missouri State Board of Pharmacy as a pharmacy technician OR application completed upon hired and obtained within 90 days of hire
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Find JobsEntry Level Pharmacy Customer Service Associate Job Market
Who's Hiring
- CVS Health1,143

- Walgreens794

- Optum72

- Kroger66

- Safeway60

Top Industries Hiring
- Insurance1,214
- Retail976
- Healthcare & Medical Services570
- Education57
- Medical Devices48
Entry Level Pharmacy Customer Service Associate Jobs: Frequently Asked Questions
How do I get an entry level pharmacy customer service associate job?
Focus on customer service experience from any retail, healthcare, or service-industry setting, since employers at this level care more about your communication skills and reliability than a long work history. Highlight any pharmacy technician coursework, medication knowledge, or HIPAA familiarity on your resume. Certifications like a Pharmacy Technician Certification Board credential can give entry level applicants a noticeable edge over other candidates with similar backgrounds.
Which companies hire entry level pharmacy customer service associates?
Companies hiring entry level pharmacy customer service associates right now include CVS Health, Walgreens, and Optum, based on current listings on Migrate Mate as of November 2026. At this level, retail pharmacy chains, independent drugstores, and health system outpatient pharmacies tend to post the most openings and are generally the most open to candidates with limited prior experience.
Are there remote entry level pharmacy customer service associate jobs?
Yes, though most openings at this level are on-site given the hands-on nature of pharmacy work. About 2% of entry level pharmacy customer service associate openings are remote or hybrid as of November 2026, and these tend to be with mail-order pharmacies, pharmacy benefit managers, or healthcare call centers handling prescription inquiries and insurance support.
Are these new grad pharmacy customer service associate jobs?
Yes, these roles include new grad, recent graduate, and junior positions that explicitly welcome candidates with zero to two years of experience. A new-grad-friendly posting typically accepts internships, volunteer pharmacy work, or coursework in lieu of full-time job history. If a listing does not require prior pharmacy employment and lists basic computer and customer service skills, it is built for candidates starting out.
Which industries hire the most entry level pharmacy customer service associates?
Entry Level pharmacy customer service associate roles concentrate in Insurance, Retail, and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they operate high-volume dispensing environments and patient-facing counters that need dependable customer service staff who can be trained on pharmacy systems quickly.