Mid Level Platform Developer Jobs
Mid level platform developer jobs go to engineers ready to own features end to end, mentor junior teammates, and drive architectural decisions with limited oversight. Across remote, on-site, and hybrid settings, companies in Technology & Software, Construction & Real Estate, and Banking & Financial Services, including CRB, HED, and ASTEC, are hiring at this level now.
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Senior ServiceNow Developer & Platform Governance Lead – Plano, TX | Onsite- 100% Contract role No C2C, only W2 candidates
We are seeking an experienced Senior ServiceNow Developer & Platform Governance Lead to support a leading global telecommunications technology organization. This is a hands-on technical leadership opportunity focused on ServiceNow platform administration, post-launch stabilization, governance, automation, and enterprise ITSM operations. The ideal candidate will bring strong ServiceNow administration experience, JavaScript/GlideScript expertise, and the ability to take ownership of a mission-critical platform supporting 24/7 Telecom operations.
Are you the ServiceNow expert everyone turns to when the platform needs to run flawlessly? This is your opportunity to take the driver's seat! You'll lead the transition from a System Integrator, establish platform governance, troubleshoot complex integrations, and mentor experienced Remedy administrators as they move into ServiceNow. If you enjoy combining hands-on technical problem-solving with strategic leadership, this role offers the opportunity to make a lasting impact.
Required Skills & Experience
- 5+ years of hands-on ServiceNow System Administration experience in large-scale enterprise environments.
- Strong experience managing ServiceNow production environments, platform stability, security, upgrades, and access management.
- Proven ability to establish ServiceNow platform governance, lead technical steering meetings, and communicate with senior leadership.
- Experience managing System Integrator transitions, technical knowledge transfer, and post-implementation platform ownership.
- Strong proficiency in JavaScript, GlideScript, REST/SOAP APIs, HTML, CSS, and ServiceNow database relationships.
- Hands-on experience troubleshooting custom scripts, integrations, workflow automations, and production issues.
- Strong understanding of ITSM processes, incident management, change management, and SLA performance.
- Experience mentoring technical administrators and guiding cross-functional support teams.
- Ability to lead customer-facing technical discussions, ticket reviews, and issue resolution.
- Required Certifications: ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD).
Desired Skills & Experience
- Previous experience supporting Telecom or other 24/7 mission-critical operations.
- Experience migrating from BMC Remedy to ServiceNow.
- ITIL certification and strong ITSM process knowledge.
- Experience with ServiceNow Virtual Agent, chatbots, and AI-driven automation.
- Exposure to NICE inContact or enterprise contact center platforms.
- Experience with platform licensing, vendor management, and governance roadmaps.
- Strong technical business analysis, reporting, and stakeholder management skills.
What You Will Be Doing
Tech Breakdown
- 35% ServiceNow Platform Administration & Production Support
- 25% Platform Governance, Security & Strategic Leadership
- 20% JavaScript/GlideScript, Integrations & Workflow Automation
- 10% System Integrator Transition & Knowledge Transfer
- 10% ITSM Reporting, SLA Analysis & Contact Center Support
Daily Responsibilities
- 30% Own ServiceNow platform operations, troubleshoot production issues, and ensure system stability.
- 25% Lead platform governance initiatives, technical meetings, and stakeholder discussions.
- 20% Develop, troubleshoot, and optimize scripts, integrations, and workflow automations.
- 15% Collaborate with System Integrators, mentor internal administrators, and drive knowledge transfer.
- 10% Review trouble tickets, monitor SLA metrics, analyze operational trends, and support continuous improvement.
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
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Mid Level Platform Developer Jobs: Frequently Asked Questions
How do I get a mid level platform developer job?
Position your existing experience around ownership and impact rather than task completion. Highlight projects where you drove decisions, resolved production issues independently, or improved platform reliability. Recruiters at this level want evidence of depth: strong proficiency in at least one core platform stack, familiarity with CI/CD pipelines, and examples of collaborating across teams to ship meaningful features.
Which companies hire mid level platform developers?
Companies hiring mid level platform developers right now include CRB, HED, and ASTEC, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from a wide range of employers, including high-growth startups scaling their infrastructure, enterprise technology organizations modernizing legacy platforms, and product companies building internal developer tooling.
Are there remote mid level platform developer jobs?
Yes, remote and hybrid roles are widely available at this level. About 38% of mid level platform developer openings are remote or hybrid as of November 2026, reflecting strong employer demand for experienced developers who can deliver independently without daily in-person supervision. On-site roles still exist, particularly at companies with compliance-sensitive infrastructure.
How do I move up to a mid level platform developer role?
Getting to mid level takes deliberate growth beyond completing assigned tasks. Over your first few years, focus on deepening expertise in a specific platform ecosystem, taking ownership of complete features or services, and demonstrating that your work improves measurable outcomes like deployment frequency or system stability. Contributing to code reviews and mentoring peers signals you are operating at mid level.
Which industries hire the most mid level platform developers?
Mid Level platform developer roles concentrate in Technology & Software, Construction & Real Estate, and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they are actively building or scaling the internal platforms, developer tooling, and cloud infrastructure that underpin their core products and operations.