Product Associate Jobs in Delaware

Job Description

The Sr. Product Associate, Card Pricing will contribute to the way we manage the disclosed credit card terms on a customer's account by partnering with cross-functional teams to build and refine pricing capabilities that influence the customer experience and support strategic business initiatives. This position sits within the Marketing, Growth & Innovation organization of Card Services, a key business within Chase's Consumer & Community Banking group. As a Sr. Product Associate, Card Pricing in Marketing, Growth & Innovation, you will be responsible for leading and supporting key initiatives by collaborating across teams within the Credit Card organization to understand business requirements, define the requirements in partnership with software engineers, and then drive them through build, test, and deployment. This individual will also help support the product's backlog prioritization and ensure proper documentation for a strong control environment.

Job Responsibilities

- Manage, prioritize and deliver multiple epics and user stories simultaneously
- Exercise strong analytical and problem-solving skills to manage competing product priorities
- Demonstrate strong partnership and collaboration skills to drive cross-functional teams - product, tech, data, and design
- Communicate (both verbal and written) technical updates to executives via decks and reports
- Promote a strong control environment by adhering to risk/control, procedure and process expectations, while appropriately delivering what's best for the customer
- Partner with technology to create test plans for developed capabilities with an automation mindset

Required Qualifications

- Bachelor's Degree required
- 3+ years of work experience in product development or related field
- Proven ability to operate of Agile methodology
- Demonstrated proficiency with Microsoft Office (Word, Excel, PowerPoint, Pivot Tables)
- Experience in fintech or financial services industry

About us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.